Companion 20 Cover_4.25x4_AIM.fm Page 1 Friday, April 22, 2011 11:47 AM COMPANION 20 ® ©2011 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM344837 Rev.
Onyx.book Page 2 Tuesday, February 1, 2011 4:56 PM English Safety and Regulatory Information Please read this owner’s guide Please take the time to follow the instructions in this owner’s guide carefully. It will help you set up and operate your system properly and enjoy its advanced features. Please save this owner’s guide for future reference. WARNING: To reduce the risk of fire or electrical shock, do not expose the product to rain or moisture.
Onyx.book Page 3 Tuesday, February 1, 2011 4:56 PM English SAFETY AND REGULATORY INFORMATION CAUTION: Make no modifications to the system or accessories. Unauthorized alterations may compromise safety, regulatory compliance, and system performance. CAUTION: Long-term exposure to loud music may cause hearing damage. It is best to avoid extreme volume when using headphones, especially for extended periods. CAUTION: Use only the power supply provided with the speaker system.
Onyx.book Page 4 Tuesday, February 1, 2011 4:56 PM English SAFETY AND REGULATORY INFORMATION NOTES: • The product label is located on the bottom of the product. • The product is intended to be used only with the power supply provided. • The product must be used indoors. It is neither designed nor tested for use outdoors, in recreational vehicles, or on boats. • Where the mains plug or appliance coupler is used as the disconnect device, such disconnect device shall remain readily operable.
Onyx.book Page 5 Tuesday, February 1, 2011 4:56 PM English SAFETY AND REGULATORY INFORMATION Information about products that generate electrical noise This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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Onyx.book Page 7 Tuesday, February 1, 2011 4:56 PM English CONTENTS Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Positioning the speakers and control pod . . . . . . . . . . . . 10 Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Body.fm Page 8 Friday, March 25, 2011 9:31 AM English INTRODUCTION ® Congratulations on your purchase of the Bose Companion® 20 multimedia speaker system. With these high-quality speakers, you can enjoy: • Full, natural sound from just two speakers whether sitting directly in front of your computer or across the room. • Sleek, space-saving design that complements the look of your computer.
Body.fm Page 9 Friday, March 11, 2011 2:46 PM English SETTING UP Unpacking During unpacking, make sure that all parts shown are in the carton. If any part is missing or damaged, contact your Bose dealer. Save the carton and all packing materials for possible future use. Left speaker Speaker cable Audio cable Right speaker Power pack and cable AC power cord* Control pod and cable *Correct for your region.
Onyx.book Page 10 Tuesday, February 1, 2011 4:56 PM English SETTING UP Positioning the speakers and control pod 18 in – 32 in 46 cm – 81 cm The size and shape of these speakers make it easy to position them directly next to your computer.
Onyx.book Page 11 Tuesday, February 1, 2011 4:56 PM English SETTING UP • • • • the center of your computer monitor or screen. They should be between 18 and 32 inches apart. Avoid putting objects directly in front of the lower part of the speaker grilles. This area is where the speaker driver is located. Do not place the speakers too far behind your computer monitor or screen because that will block the sound. Place the control pod so it is within easy reach.
Onyx.book Page 12 Tuesday, February 1, 2011 4:56 PM English CONNECTING Connecting the cables Use the four provided cables and the AC power cord to make the connections shown on page 13. CAUTION: Do not plug in the AC power cord until all other connections are completed. 1. Insert one end of the audio in cable a into the Audio In connector on the back of the right speaker. 2.
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Onyx.book Page 14 Tuesday, February 1, 2011 4:56 PM English CONNECTING Connecting an external music source You can connect an iPod, mp3 player, or other music source to the control pod using a 3.5 mm plug (not supplied). The music source audio and computer audio are mixed and will both play at the same time. To connect an external music source Fully insert the 3.5 mm plug from the music source into the Audio In connector on the control pod.
Onyx.book Page 15 Tuesday, February 1, 2011 4:56 PM English USING THE SPEAKER SYSTEM Turning on the system Touch the top of the control pod to turn the speaker system on. The power indicator illuminates. Touch the top of the control pod again to turn the system off. The power indicator extinguishes. Power indicator Power control Volume control Controlling the volume Rotate the volume control (top outer band) on the control pod clockwise to increase the volume; counterclockwise to decrease volume.
Onyx.book Page 16 Tuesday, February 1, 2011 4:56 PM English USING THE SPEAKER SYSTEM Note: You should never turn your sound source up to maximum volume, as this could cause the sound to distort. A volume setting of about 80% of maximum should be sufficient. 3. Rotate the Companion® 20 control pod volume control clockwise until the sound reaches the desired listening level.
Onyx.book Page 17 Tuesday, February 1, 2011 4:56 PM English TROUBLESHOOTING Low volume settings (less than 2/3 maximum) on your computer or media player reduce its output and can unnecessarily limit the volume of the Companion® 20 system. Computer volume controls often include: • External buttons, which may operate independent of the onscreen controls. • Onscreen controls, provided on the computer. • Various media player controls.
Onyx.book Page 18 Tuesday, February 1, 2011 4:56 PM English TROUBLESHOOTING Problem No sound What to do • Make sure the speakers are turned on (the power indicator on the control pod is illuminated). • Make sure the control pod volume control is not turned fully counterclockwise (minimum). • Make sure the computer is plugged in and turned on, mute is turned off, and all volume controls are turned up.
Onyx.book Page 19 Tuesday, February 1, 2011 4:56 PM English TROUBLESHOOTING Problem One speaker does not play or sounds distorted Cannot control the volume using the control pod No sound from headphones No sound from the connected device What to do • Make sure the cable from the left speaker is firmly inserted into the Left Speaker connector on the back of the right speaker. • Check the balance setting on your sound source.
Onyx.book Page 20 Tuesday, February 1, 2011 4:56 PM English MAINTENANCE AND TECHNICAL INFORMATION Cleaning the system Wipe the speakers and control pod with a dry cloth. • Do not use solvents or chemicals. • Do not allow liquids or objects to enter the rear port of the speakers, the speaker grilles, or any part of the control pod. If the bottom of the control pod loses its adhesion to the tabletop, use a lint-free cloth, slightly dampened with water, to clean the control pod bottom surface.
Onyx.book Page 21 Tuesday, February 1, 2011 4:56 PM English LIMITED WARRANTY This system is covered by a limited warranty. Details of the limited warranty are provided on the Product Registration Card that came with your system. Please fill out the information section on the card and mail it to Bose. Failure to do so, however, will not affect your limited warranty rights.
Companion 20 Cover_4.25x4_AIM.fm Page 1 Friday, April 22, 2011 11:47 AM COMPANION 20 ® ©2011 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM344837 Rev.