Operating Manual

Operating Manual - Recce 360 mini (V2.0 20220524)
6. Troubleshooting and diagnostics
As stated, the camera does have any field serviceable parts. The information below can be
used to assess whether the camera is operating as intended, or whether there is an issue with
the camera or in the way it is operated. It might also be used as a reference procedure to
diagnose or report a problem to the Bounce Imaging support team.
6.1 Battery and charging
Symptom: The charging LED does not light when connecting a charger
Check: Verify the original Bounce charger is used, and that it is plugged into a wall socket.
When using a different charger or power supply, please note: There exist different types of
USB-C chargers. The connected charger has to be capable of supplying a 12V or 15V charge
voltage.
Symptom: The camera runs shorter than expected.
Check: To verify runtime: make sure the camera is properly charged (see section 3.2). Turn on
the charged camera, and connect to a receiving device. The on-screen battery indicator should
show a fully charged battery. Let the camera and connected device run until the battery runs
out. Make sure there is enough free storage on the device. When the camera has stopped,
open history and open the last recorded video. By checking the video length, the runtime can be
verified.
6.2 Power up - power down
Symptom: The camera does not power up
Check: Make sure the camera can be properly charged (see sections 3.2 and 6.1). Disconnect
the charger, and press the power button. Make sure the button below the rubber is pressed (on
recce 360 mini there should be a tactile click when pressed). Keep the button pressed for 5
seconds. Check the led indicator lights (controls view - C). Press the switch again for a short
time. Check if the led indicators are flashing. If the indicators are flashing, the camera is
powered up. If there is no haptic feedback from the vibration motor on power-up or power-down
there might be a problem with the vibration motor.
Symptom: The camera does not power down
Check: Let the camera run until the battery is depleted. Charge the camera, power up, and try to
power down, power down should work properly now.
6.3 Connecting to the camera
Symptom: The app does not receive video from the camera