Owner's Manual
Table Of Contents
English
Warranty
Bowers & Wilkins products
are
designed and manufactured
to
the
highest quality standards.
However,
rt
something does
go
wrong with
the product, B&W Group Ltd. and Its national distributors warrant
free
of charge labour (exclusions may apply) and replacement parts in
any
country served by an official Bowers &
Wilkins
distributor.
This warranty complements any national
or
regional
legal obligations
of dealers
or
national distributors and does not affect your statutory
lights as a
customer.
Some
regional
legal obl,gatJons outSlde the
control
of
B&W Group
ltd.
may reduce
the
scope
or
tme
of the terms
outlined below. In particular:
•
Special
warranty terms apply in
the
Russian
Federation.
• Specific Import regulations apply
In
Brazil.
• See adjacent column for specific warranty instruct,ons that
apply
,n
Australia.
Please contact the
relevant
national distlibutor for details.
Terms and Conditions
This
warranty:
1 is valid only for products purchased
from
an authorised Bowers &
Wilkins
retailer
or
dealer.
2
,s
valid
from
the date of purchase for a period
of
five
years for
passive loudspeakers and
two
years for powered loudspeakers,
electrorncs and headphones, except that exclusions apply
,n
certain countries in line with national
law.
Please consult
the
Bowers
& Wilkins distributor
,n
your country for detailed
information.
3 is limlted
to
the
repair
of
the equipment. Neither transportation.
nor any other costs, nor any lisk for removal, transportation and
installation
of
products is covered by this
warranty.
4 is only valid for the original
owner.
It is not transferable.
5
will
not
be
apphcable
in cases other
than
defects
in
materials and/
or
workmanship at the time
of
purchase and
win
not
be
applicable:
a for detenoration
of
component parts, the nature
of
which
is
to become worn
or
depleted with
use,
such as battenes and
headphone
ear pads.
b for any interoperabillty issues with third party products;
unless
we
explicltly specify this intent,
c for damages caused
by
incorrect Installation, connection
or
packing,
d for damages caused
by
any use other
than
correct use
described in the user manual, negligence, modif,cations,
or
use
of parts that
are
not made
or
authorised
by
B&W
Group Ltd.,
e for damages caused
by
faulty
or
unsultable ancillary equipment,
I for damages caused by accidents, lightning,
water,
fire
heat,
war,
public disturbances
or
any
other cause beyond the
reasonable control
of
B&W Group
ltd.
and Its appointed
distributors,
g for products whose
serial
number
has
been altered, deleted,
removed
or made illegible,
h
rt
repairs
or
modif,cations
have
been
executed
by
an
unauthorised person.
How
to
claim repairs
under
warranty
Should you have any concerns
regarding
the
performance
of
your
product, please
use
the following procedure:
You
can find all contact detwls by clicking on 'Contact Bowers
& Wilkins' at the bottom
of
the home
page
of our web site and
selecting the appropriate country.
2
our
representative
wiu
discuss your concerns. If ,t
,s
found
necessary
to
return the product for
repair,
you may
be
given a
Return
Merchandise Authonsation.
You
should not return
the
product without this authorisation,
rt
given.
To
validate your
warranty,
you
will need to produce
the
original
sales
1nV01Ce
or
other proof
of
ownership and date
of
purchase.
Australia
Warranty
Subject
to
the following terms, Bowers &
Wilkins
Australia
Ply
Ltd. wil
repair
or
replace any part
of
any eligible Bowers & Wilkins product that
is defective within the warranty period indicated in the table below
or
refund you
the
cost
of
the replacement.
The
benefits to a consumer
given
by
this warranty
are
in addition
to
other rights and
remedies
of
the consumer under a law in
relation
to
the
goods
or
services
to
which
the warranty
relates.
Eligibility
To
claim
the
benefit
of
this warranty
you
must;
1
Be
the original purchaser
of
a genuine Bowers & Wl!kins product
(this
warranty is not transferable)
2 Produce proof
of
your purchase
3
This
warranty is
nmited
to
defects that
arise;
a in the
course
of
normal domestic installation and
use
and
b within
the
warranty period identified for the product
.,
the
table below,
commencing
on the date
of
original
purchase.
4
This
warranty
excludles;
a defects arising
from
misuse, accident, neglect
or
improper
care, fluctuation
,n
electncal current. incorrect
or
failed
software upgrade, damage
or
malfunction
from
incorrect
assembly or installation, defects
from
alteration or
modification, unauthorised
S8fVice
or
repair;
b appearance Items such as cabinetry marks or damage;
c products on which
the
serial number
has
been
defaced or
removed; and
d claims made later than
21
days after the defect first appears.
5 Note:
In
making a claim under this
warranty,
you
agree
that
If,
following receipt of your claim under this
warranty,
Bowers &
Wilkins
or
,ts authorised service centre determine that your claim
in respect
of
a product is
Invalid
or
you
have provided
false,
Inaccurate
or
misleading information
with
your claim, Bowers &
Wilkins or Its authorised service centre
may
charge
you
for any
labour,
parts
or
transport costs incurred.
rX -
How
to Claim
In
order
to make a claim under this warranty, take
the
following steps:
1 Attach you proof
of
purchase document(s)
to
the below card and
complete the det
ails.
2 Contact Bowers &
Wi
lkins by telephone or
email
(contact details
below)
3
Deliver
the
product(s) the subject of your
claim
to
the Authorised
Service Centre nominated
by
Bowers &
Wilkins.
Details
of
the
Authorised Services Centres are avaJlable at
the
below address
4
You
must
bear any expense you incur
,n
clalming this warranty.
Notice: Our
goods
come
with guarantees that cannot be excluded
under
the
Australian Consumer
Law.
You
are
entitled
to
a replacement
or
refund for a
major
fwlure
and compensation for any other
reasonably foreseeable loss
or
damage.
You
are also
entitled
to
have
the
goods repaired or replaced
rt
the goods
fall
to
be
of
acceptable
quality and
the
failure
does
not amount
to
a major
failure.
Brand
Category
Passive Loudspeakers
Active Loudspeakers
Onciuding
subwoofer
Bowers & Wilkins
and
Wireless
Music Systems)
Headphones
Accessories
Bowers & Wilkins Australia Pty
Ltd
.
Suite
303,
754
Pacific
Highway,
Chatswood,
2067
New
South
Wales,
Australia
Tel:
+61
(2)
9196
8990
info-au@bowerswilkins.com
Warranty
Period
5
Years
2
Years
2
Years
1
Year
---------7
Make:
Bowers
&
Wilkins
Model No.:
Serial No.:
Date
of
Purchase:
Where Purchased:
------------------------------~