User Manual
Assembly / Owner’s Manual
43
Condition/Problem Things to Check Solution
Console shuts off (enters sleep
mode) while in use
Check electrical (wall) outlet Make sure unit is plugged into a functioning wall outlet.
Check connection at front of unit Connection should be secure and undamaged. Replace adapter or connec
tion at unit if either are damaged.
Check data cable integrity All wires in the cable should be intact. If any are cut or crimped, replace
cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small latch on
connector should line up and snap into place.
Reset machine Unplug unit from electrical outlet for 5 minutes. Reconnect to outlet.
Check magnet position (requires
shroud removal)
Magnet should be in place on pulley.
Check Speed Sensor (requires
shroud removal)
Speed sensor should be aligned with magnet and connected to data cable.
Realign sensor if necessary. Replace if there is any damage to the sensor or
the connecting wire.
Pedals will not move Pedal locations The Pedals may be “bottomed out”. Safely grasp the Static
Handlebars and apply your weight to the heel of the higher foot. While still
grasping the Static Handlebar, lean back slightly applying more weight onto
the heel. Once the Pedals begin to move, resume your intended workout.
Fan will not turn Check for blockage of fan Remove material from fan. Be sure not to move the Handlebars, Legs or
Pedals.
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nected and when either of these parts move the other does as
well.
If necessary, detach the Shrouds to help with removal. Do not operate ma
chine until Shrouds have been replaced.
Unit rocks/does not sit level Check leveler adjustment Adjust levelers until machine is level.
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Move machine to level area.
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to operate
Hardware Tightly secure all hardware on the Pedal Arms and Handlebar Arms.
Rubbing sound outside of
Shrouds during operation
Caps Slightly loosen Caps on Crank Arms
Metallic rubbing sound from
within Shrouds during operation
Brake bracket Brake bracket needs to be aligned. Contact Customer Care for further as
sistance.
Machine seems to release
Pedals for a moment during
operation
Belt slip Contact Customer Care for further assistance.
Workout results will not sync
with Bluetooth
enabled device
Current console mode Machine must be in Idle Mode to sync. Push the PAUSE/STOP button until
the "WELCOME" screen is displayed.
Total time of workout A workout must be longer than 1 minute to be saved and posted by the
Console.
Fitness machine Unplug unit from electrical outlet for 5 minutes. Reconnect to outlet.
Bluetooth
enabled device Consult your device to be sure that the Bluetooth
wireless feature has been
enabled on it.
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Sync fails Review account and password for MyFitnessPal