Use And Care Manual

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BOYD ARCHITECTURAL GRADE WINDOW

GLASS CARE AND MAINTENANCE

GENERAL OVERVIEW AND CONTACT

Boyd Windows are tested, manufactured, and supplied in accordance with AAMA standards, speciﬁcations, and

requirements; however, Boyd Aluminum cannot protect against adverse environmental conditions or extreme or

unusual use of the products provided in the ﬁeld. The information contained in this manual has been compiled for

general and typical window types. Boyd cannot warrant or guarantee products that are used in any manner other

than normal use, and results may differ from those expressed in this manual. Due to custom applications, design,

and speciﬁcations of this industry, some of the information may not apply and should be analyzed and reviewed

before action is taken. Users of material should conduct their own tests to verify that the material is applicable for

the ﬁeld application.

In the event that a part or piece has broken or become defective, please contact you contractor or installer, who will

send requests for information or possible replacement.

1. GENERAL CLEANING

Glass should be washed, rinsed, and dried during the different phases of construction. This will help prevent the

accumulation of foreign debris from adhering and distorting the glass from its original quality. For most glass, except

specialty or coated glass, use mild soap and clean with soft and particle-free cloths or sponges. A slightly acidic

cleaning solution can be used on glass, but it must be immediately rinsed with clean water. Use of a rubber squeegee

for streak-free viewing is acceptable. Check with the project glass manufacturer for speciﬁc cleaning instructions.

2. PROPER PROCEDURES FOR CLEANING ARCHITECTURAL GLASS PRODUCTS - PUBLISHED BY THE

GLASS ASSOCIATION OF AMERICA (GANA 01-0300)

Architectural glass products play a major role in the comfort of living and working environment(s) of today’s homes

and commercial ofﬁce spaces. By providing natural daylight, views of the surroundings, thermal comfort, and design

aesthetics, glass usage and condition often affect our selection of where we live, work, shop, play, and seek education.

Architectural glass products must be properly cleaned during construction activities and as a part of routine

maintenance in order to maintain visual and aesthetic clarity.

As dirt and residue appear, interior and exterior glass surfaces should be thoroughly cleaned. Concrete or mortar

slurry that runs down (or is splashed on) glass can be especially damaging and should be washed off as soon

as possible. Before proceeding with cleaning, determine whether the glass is clear, tinted, or reﬂective. Surface

damage is more noticeable on reﬂective glass as compared with the other glass products. If the reﬂective surface

is exposed, either on the exterior or interior, special care must be taken when cleaning, as scratches to the reﬂective

glass surface can result in coating removal and a visible change in light transmittance. Cleaning tinted and

reﬂective glass surfaces in direct sunlight should be avoided, as the surface temperature may be excessively hot for

optimum cleaning. Cleaning should begin at the top of the building and continue to the lower levels to reduce the

risk of leaving residue and cleaning solutions on glass at the lower levels. Cleaning procedures should also ensure

that the wind is not blowing the cleaning solution and residue onto already cleaned glass.

Cleaning during construction activities should begin with soaking the glass surfaces with clean water and soap

solution to loosen dirt or debris. Using a mild, non-abrasive commercial window washing solution, uniformly apply

the solution to the glass surfaces with a brush, strip washer, or other non-abrasive applicator. Immediately following

the application of the cleaning solution, a squeegee should be used to remove all of the cleaning solution from the

glass surface. Care should be taken to ensure that no metal parts of the cleaning equipment touch the glass surface

and that no abrasive particles are trapped between the glass and the cleaning materials. All water and cleaning

solution residue should be dried from window gaskets, sealants, and frames to avoid the potential for deterioration

of these materials as the result of the cleaning process.

The ability to detect certain surface damage, i.e. light scratches, may vary greatly with the lighting conditions. Direct

sunlight is needed to properly evaluate a glass surface for damage. Scratches that are not easily seen with a dark or

gray sky may be very noticeable when the sun is at a certain angle in the sky or when the sun is low in the sky.

The glass industry takes extreme care to avoid glass scratches by protecting all glass surfaces during glass

NOTE: Since glass products can be permanently

damaged if improperly cleaned, glass producers

and fabricators recommend strict compliance

with the following procedures for properly cleaning

glass surfaces.

NOTE: It is strongly recommended that window

washers clean a small area or one window, then

stop and examine the surface for any damage to

the glass and/or reﬂective coating.

Summary of content (4 pages)

PAGE 1
BOYD ARCHITECTURAL GRADE WINDOW GLASS CARE AND MAINTENANCE GENERAL OVERVIEW AND CONTACT Boyd Windows are tested, manufactured, and supplied in accordance with AAMA standards, specifications, and requirements; however, Boyd Aluminum cannot protect against adverse environmental conditions or extreme or unusual use of the products provided in the field. The information contained in this manual has been compiled for general and typical window types.
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BOYD ARCHITECTURAL GRADE WINDOW GLASS CARE AND MAINTENANCE manufacturing and fabrication, as well as during all shipping and handling required to deliver the glass to the end user. A large percentage of damaged glass results from non-glass trades working near glass. This will include painters, siding contractors, ironworkers, landscapers, carpenters, and others who are part of the construction process.
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BOYD ARCHITECTURAL GRADE WINDOW GLASS CARE AND MAINTENANCE GLASS ASSOCIATION OF AMERICA “TO DO” AND “DO NOT DO” LIST: TO DO DO NOT DO DO CLEAN GLASS WHEN DIRT AND RESIDUE APPEAR DO NOT START CLEANING WITHOUT READING THE ENTIRE GANA BULLETIN ON GLASS CLEANING DO DETERMINE IF COATED GLASS SURFACES ARE EXPOSED DO NOT USE SCRAPERS OF ANY SIZE OR TYPE FOR CLEANING GLASS DO EXERCISE SPECIAL CARE WHEN CLEANING COATED GLASS SURFACES DO NOT ALLOW DIRT AND RESIDUE TO REMAIN ON GLASS FOR AN EXTENDED PERIOD OF T
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BOYD ARCHITECTURAL GRADE WINDOW GLASS CARE AND MAINTENANCE 4. ANODIZED ALUMINUM CLEANING AND MAINTENANCE 4.1 General Cleaning Cleaning products for terrazzo, cement, plasters, and many cleaning materials used to clean masonry as well as many other materials are very harmful to anodized and painted finishes and should not be allowed to come in contact with the window system. In the event that any does come in contact, it should be removed immediately with mild soap and water.