User's Manual

Installation
Remove the cover by holding the unit by the rim and pushing the reader
out with your thumbs.
Note: DO NOT use a screw driver or other implement to remove cover
If necessary, drill holes in the wall for the mounting screws or mounting
box on which the reader unit will be placed. (Use the Drilling Template
provided overleaf).
1. Place the controller and power supply cable through the grommet hole.
2. Drill the holes as indicated in the template.
Note: Make sure that you don't drill through the cable.
Wire connection
Note:
Power to the unit is provided from the listed control unit or from a
separately UL listed 12V DC power-limited, access control power source.
DO NOT supply power during installation.
Wiring methods shall be in accordance with the Electrical wiring regulation
in your country / region.
Check your circuit diagram for the colour coding of the circuit wiring. The
reader can be damaged beyond repair if the wiring is connected incorrectly.
This will void the warranty.
1. Connect the 0V wire to the power 0V line;
Note: The 0V line of all power supplies must be connected to a common 0V reference
point.
2. Connect the Wiegand data wires;
3. Connect the Buzzer and LED wires;
4. Connect 12V DC wire;
5. Place reader on the wall (Make sure the wires are not crushed. This
will void the warranty if damage occurs)
6. Insert and hand tighten the screws;
7. Check that the reader is level before tightening the screws;
Note: Excessive tightening of screws may deform the casing, resulting in a damaged
unit. This will void the warranty.
8. Turn on the 12V DC power to power up reader.
9. Allow 5 – 10 seconds for reader to finish initialization (depends on the
application). Make sure reader is functioning correctly according to
the application specification.
External Use
• Make sure the wire bundle to the reader has an IP rating of at least IP65
Handling
• Handle the reader with care. DO NOT damage or drop unit before
installation. This will void the warranty.
• If the case is damaged, the reader may not be to the specified IP rating.
Replace the reader if the case is damaged.
Maintenance
• Once installed the reader requires no maintenance.
Troubleshooting
Problem
Troubleshooting steps
Power on reader – reader does
not start up
1. Check connections
2. Check the voltage at the reader
3. Check the current capability of the power
supply
Power on reader – reader keeps
beeping
1. Check buzzer line
2. Check the voltage at the reader
3. Check the current capability of the power
supply
Power on reader – LED stays
green
1. Check LED line
Present a card to reader – a beep
is heard but reader does not
output any data
1. Check whether the card has data encoded
2. Check the wiegand connection to controller
3. Check the voltage level on wiegand data lines
Present a card to reader – no
response from reader
1. Try a known working card
2. Check if the reader requires to be configured
with a configuration card
If the problem still persists, please contact your distributor for technical support.
Warranty
Unless specified otherwise, the Company warrants to the Customer that’
BQT Solutions Branded Products’ (excluding third party products and
software) are covered by a return to base warranty on defects in materials
and workmanship affecting normal use for a period of the Warranty offered
under the Standard Terms and Conditions of Sale from BQT invoice date
(‘Standard Warranty’)
This standard warranty does not cover damage, fault, failure or malfunction
due to external causes including; accident, misuse, problems with electrical
power, servicing not authorised by the Company, usage and/or storage
and/or installation not in accordance with Product instructions, failure to
perform required preventative maintenance, normal wear and tear, act of
God, fire, flood, war, any violent or similar occurrence; any attempt by any
person other than Company personnel or any person authorised by the
Company to repair or support the Products and problems caused by use of
parts and components not supplied by the Company. The standard warranty
does not cover any items that are in one or more of the following categories:
software; external devices; accessories or parts added to the product after
the product has been shipped from BQT Solutions.
During the warranty, period beginning on the invoice date, the Company will
repair or replace faulty products (at its absolute discretion) returned to its’
factory. The Customer must prepay shipping and transportation costs and
insure the shipment or accept the risk of loss or damage during such
transportation.
The Customer shall be solely responsible for determining suitability for use
and the Company will, in no event, be liable in this respect. This standard
warranty is given in place of all warranties, conditions, terms, undertakings
and obligations implied by statute, common law, trade usage, and course of
dealing or otherwise including warranties or conditions of merchantability,
fitness for purpose, satisfactory quality and / or compliance with description,
all of which are hereby excluded to the fullest extent permitted by law.