Owner's Manual

20 | Page
BEFORE YOU CALL
Before Calling Customer Service, please visit our Bradley Support page at:
https://www.bradleysmoker.com/product/2019-digital-5-rack-smoker/
(scroll to the support tab)
R
ead this manual for troubleshooting information. Refer to the “Warranty” page for more information.
T
o reach a service representative, please be prepared with the model number and serial number prior to
calling. The model and serial number can be found on the shipping box, at the front of the manual or at the
back of the smoker cabinet.
W
e realize that you have made a considerable investment and we are dedicated to supporting you and
your smoker so that you have many years of creative smoking.
Please don’t hesitate to contact our Customer Support if you have any questions or in the unlikely event
that your Bradley Smoker needs service. We are ready to assist you.
P
lease retain your invoice papers for warranty validation if service is needed.
For warranty and customer services please call: 1 866-508-7514 (toll free)