User`s manual

BBP
®
85 Label Printer User’s Manual 9-3
Problem Resolution
Media Errors
Media Errors
Problem/Message Cause Corrective Action
Printer will not feed labels. The leading edge of the label roll is
not inserted correctly.
- or -
The leading edge of the label roll is
uneven or torn (not a straight edge).
Install the media correctly
- or -
Cut a straight leading edge on the
label roll.
Printer Error. Media Jam. Print
job canceled.
Media is in the media guides, but
not present in leading edge sensor.
- or -
Media is in the leading edge sensor,
but not present in the media guides.
- or -
Media is jammed in printer.
Reinstall the media then restart print
job.
Media shifts when printing
frames around label causing a
slight misalignment of the
frame.
Media guides not adjusted correctly,
producing slack that allows the tape
to shift during printing.
Adjust media guides so they are
snug against the media. To make
fine adjustments to the frame, see
“Adjusting Print Offset” on page 5-8