User`s manual

BBP
®
85 Label Printer User’s Manual 9-7
Problem Resolution
Smart Cell Errors
Smart Cell Errors
Problem/Message Cause Corrective Action
Memory Media Validation
Failed
Error: 48
Incorrect supply is installed.
Media sensor cannot detect supply type.
Open cover and install tape
correctly. The message
automatically clears.
If error persists, contact
Technical Support.
Memory Media
Connection Failed
Error: 49
Printer cannot read/write to the tape cell. Open cover and install tape
correctly. The message
automatically clears.
If error persists, contact
Technical Support.
Memory Media CRC
Failed
Error: 50
If the calculated CRC does not match with what
is read from the tape smart cell, the data may
be corrupted.
Open cover and install tape
correctly. The message
automatically clears.
If error persists, contact
Technical Support.
Memory Media Incorrect
Version
Error: 51
The Tape cell is the wrong version.
- or -
Printer class is not valid.
- or -
Printer version is not valid.
Open cover and install tape
correctly. The message
automatically clears.
If error persists, contact
Technical Support.
Memory Media Remaining
Zero
Error: 52
Number of feet stored in tape cell has
decremented to zero.
Install new tape roll.
Memory Media Direct
Thermal
Error: 61
Ribbon is loaded and tape is direct thermal. Remove Ribbon.
Memory Ribbon Too
Narrow
Error: 62
Ribbon is narrower than the tape and will
cause printing problems.
Install correct ribbon size
for the tape being used.