User`s manual

9-8 BBP
®
85 Label Printer User’s Manual
Problem Resolution
Smart Cell Errors
Memory Ribbon Validation
Failed
Error: 64
Code in ribbon cell is incorrect. Open cover and install
ribbon correctly. The
message automatically
clears.
If error persists, contact
Technical Support.
Memory Ribbon
Connection Failed
Error: 65
No ribbon is installed, or printer cannot read or
write to the ribbon cell.
Install ribbon. If error
persists, contact Technical
Support.
Memory Ribbon CRC
Failed
Error: 66
If the calculated CRC does not match with what
is read from the ribbon smart cell, the data may
be corrupted.
Open cover and install
ribbon correctly. The
message automatically
clears.
If error persists, contact
Technical Support.
Memory Ribbon Incorrect
Version
Error: 67
The Ribbon cell is the wrong version.
- or -
Printer class is not valid.
- or -
Printer version is not valid.
Open cover and install
ribbon correctly. The
message automatically
clears.
If error persists, contact
Technical Support.
Memory Ribbon
Remaining Zero
Error: 68
Number of feet stored in ribbon cell has
decremented to zero.
Install new ribbon.
Memory Media Ribbon
Mismatch
Error: 69
Preferred Ribbon or preferred Secondary
Ribbon of Tape smart cell does not match with
Media Type of Ribbon Smart Cell.
Install correct ribbon type.
Problem/Message Cause Corrective Action