Specifications

Cleaning and Simple Maintenance
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To clean the printhead and/or media feed rollers:
1. Turn off the printer power.
2. Open the cover, lower the control panel and push the green print module
release button (refer to Loading the Ribbon on page 23).
3. Remove the transfer ribbon and the label stock (refer to Loading the
Ribbon and Material on page 23).
4. Use a cotton swab and a solvent of 90% isopropyl alcohol or a
Preventative Maintenance Kit to carefully rub the surface of the printhead
(Figure 36, 2) and the media feed rollers (Figure 36, 1) being careful not
to scratch the printhead.
5. Allow the printhead and media feed rollers to dry for about two to three
minutes before restarting the printer.
Figure 36, Printhead and Media Feed Rollers
If the vertical lines still appear after cleaning the printhead, the printhead may
be damaged.
A CAUTION
Printhead Damage
• Do not use sharp objects to clean the printhead.
• Do not touch the protective glass layer on the
printhead.
A CAUTION
Risk of injury from the hot printhead.
Ensure that the printhead has cooled down before starting
cleaning.
NOTICE
Printhead replacement should always be performed by a
qualified and properly trained technician.
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