Product manual

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Manual
© Copyright Brainboxes Limited 2010 Page 41 of 47
8. Lifetime Warranty and Support
To receive the lifetime warranty, you need to register your product with us using our online form.
NB: this must be done within 28 days of purchase.
Lifetime Warranty Sign up
* Terms and Conditions are available online. Standard warranty period is 3 years if a product is not registered.
Since 1983, Brainboxes have designed, tested and manufactured our
products all under one roof. One of our greatest strengths is after sales
service. Technical Support is provided by members of our Test Team, who
know our products inside out and have direct access to the chip and board
designers as well as the technicians who built and tested your product.
If you have any issues, questions or suggestions about our Products and
Services then please contact us.
Technical support is free*. As long as you have a Brainboxes Product we will
be happy to help, even if it’s discontinued or out of warranty. Excellent Customer Service, just as it should
be.
For the quickest solution to your issue, if you email us, please include as much detail of your setup and the
fault you are experiencing.
*Standard rate call charges for phone support apply.
Email
Technical Support: [e-mail]
Sales Enquiry: [e-mail]
Telephone
You can speak to Brainboxes Support or Sales teams direct.
Monday – Friday, 9am to 5pm (UK Time)
Tel: [phone]