Unit installation

6-21
RLC-3 V1.80 Copyright © 1998 Link Communications Inc. 9/17/98
If you wish to record a track without using COR, such as from the reverse autopatch in
programming mode, you can use a DTMF digit to start and stop the recording. For example, to
record track 0, you could enter "Command 171 000 D". As soon as you release the 'D', the DVR
will begin recording. When you are finished speaking your message, press any DTMF digit to stop
the recording. The DVR will automatically delete a fraction of a second at the end of your message
to make sure that the sound of the DTMF digit is completely erased. Note that some phones
(especially ones that can be used as speakerphones) mute about the first 1/2 second of each phrase
you say; this makes recording nice DVR messages with them very difficult.
After you have recorded the prompting tracks (described later), you can use a more friendly version
of the record command. Command 172 performs the same function as Command 171, but plays a
DVR track that says something like "Please record you message now" after you enter the command
and unkey (or press 'D').
When recording using either the prompted or non-prompted command, you must start recording
within 10 seconds of entering the record command and unkeying or you will have to enter the
command again. This is so a record command can't be entered and end up recording someone that
keys up an hour later not knowing that the record command was the last thing entered. The default
10 second window can be changed with Command 020; it is the "DVR Start Recording Timer".
The only limit on the length of message that can be recorded is the amount of memory that is still
available. To keep people from leaving long mailbox messages, timer 145 can be set to limit the
length of message that can be left. It defaults to 30 seconds, but can be lengthened or shortened as
desired using Command 020. You may also need to lengthen your time out timer to record very
long messages. Note that because some of the audio switching circuits are shared between the
voice synthesizer and DVR, that only one may be playing at a time. If you play an exceptionally
long DVR message, it may postpone the sending of synthesized voice ID's and other messages. For
this reason, you should keep your DVR messages relatively short.
Playing Messages:
There are many things that can cause a DVR message to be played. For example, Command 170
records a message, then plays it back automatically. Command 172 plays a message to tell you to
start recording a new message, then lets you record it. To simply play a message that has already
been recorded, you can use Command 173. It works a lot like Command 036 does with the
synthesized voice, playing the messages you request. Command 173 can be called from any macro
to provide DVR ID's, courtesy beeps, autopatch off messages, etc.
Erasing Tracks:
There are several reasons to erase tracks. Tracks that have been recorded before must be erased
before they can be recorded again. Tracks that are no longer being used should be erased to make
more storage space available for new messages. Once a track has been erased, there is no way to
recover it, so be careful when deleting tracks, especially when deleting a whole range at once.
Deleting tracks can take several seconds, so don't be surprised if it takes a while before you hear
the message erased message. If you are erasing a single message, the controller will continue to run
normally while it waits for the DVR to finish deleting the message and send "message erased". If