Information

3
GB
Guarantee terms
for products of the brands Bresser, Bresser Junior and National Geographic within the European Union.
The regular guarantee period is 2 years and begins on the day of purchase. To benefit from an extended
voluntary guarantee period as stated on the gift box, registration on our website is required.
You can register your product at www.bresser.de/warranty. Please complete the questionnaire here in
full. Registration must take place within 3 months of purchase for the guarantee to be used (the date on
the sales receipt applies). If registration takes place later you will lose the entitlement to the extended
guarantee.
Please retain the sales receipt (till receipt or purchase/invoice) carefully as proof of purchase.
During the guarantee period defective devices will be accepted on the spot by your specialist retailer or
you can send them back directly. Shipment must in all events be at your expense. If the defect is covered
by guarantee the postage costs will be reimbursed to you. You will then receive a new or repaired device
back free of charge. We are responsible for deciding whether the device will be repaired or exchanged.
The guarantee shall expire if defects that have developed on the purchase item can be traced back to
the following circumstances:
• inappropriate use
• careless or intentional damage by the purchaser and/or third parties
• repairs or alteration undertaken by a third party without our instructions
• changes or damage resulting from force majeure (storm, hail, fire, power failure, lightning strike, flood,
snow damage, frost action and other influences by animals etc.)
The guarantee shall also expire if a damaged and/or illegible or incomplete proof or purchase is
presented.
The rights resulting from the guarantee exist independently of the statutory guarantee entitlements.
After the expiry of the guarantee period you also have the option of sending a defective device back for
repair. Any repairs needed after the expiry of the guarantee period are chargeable. We will send you an
estimate of the cost before undertaking the repair.
In the event of a product return please note the following:
Please ensure that the article is packed carefully and use the original packaging as far as possible.
Complete the returns form (see last page) and include this in the parcel with your proof or purchase.
Returns must in all events take place at your expense. We are unable to accept non-prepaid parcels.
Service address: Bresser GmbH
Retourenabwicklung
Gutenbergstr. 2
D – 46414 Rhede
Germany