User Manual

30
PROBLEM POSSIBLE CAUSES EASY SOLUTION
•
The filter basket may be blocked.
•
Use the pin on the end of the
provided cleaning tool to unblock
the hole(s). If the hole(s) remain
blocked, dissolve a cleaning tablet in
hot water and soak filter basket and
portafilter in solution for approx.
20 minutes. Rinse thoroughly.
•
Machine needs to be decalcified.
•
Refer to ‘Decalcifying’, page 25.
Espresso runs out
too quickly.
•
Coffee is ground too finely.
•
Use slightly finer grind. Refer to
‘Setting the Grind Size’, page 13
and ‘Under Extraction’, page 22.
•
Not enough coffee in the filter
basket.
•
Increase dose of coffee. Refer to
‘Setting the Grind Amount’, page
13 and ‘Under Extraction’, page 22.
Tamp then use the Razor™ dose
trimming tool to trim off excess
coffee.
•
Coffee tamped too lightly.
•
Tamp between 30–40lbs or
15–20kg of pressure.
Espresso runs out around
the edge of the portafilter.
•
Portafilter not inserted
in the group head correctly.
•
Ensure portafilter is completely
inserted and rotated until resistance
is felt.
•
There are coffee grounds around
the filter basket rim.
•
Clean excess coffee from the rim of
the filter basket to ensure a proper
seal in group head.
•
Too much coffee in the filter
basket.
•
Lower dose of coffee. Refer to ‘Setting
the Grind Amount’, page 13.
After tamping, trim the coffee dose
using the Razor™ dose trimming tool.
•
The silicone seal surrounding
theshower screen needs to be
replaced to ensure the portafiler
is properly secured into the
group head.
•
Refer to ‘Using the Allen Key’,
page 28.