Instruction Manual

17
Troubleshooting
PROBLEM POSSIBLE CAUSE WHAT TO DO
Grinder does not
start after pressing
START | PAUSE |
CANCEL button
•
Grinder not plugged in.
•
Grinder has overheated.
•
Bean hopper not attached correctly.
‘PLEASE LOCK HOPPER’ will be
displayed on LCD screen.
•
Plug power cord into power outlet.
•
Remove power plug from power
outlet. Leave for 20 minutes to cool
down before using again.
•
Lock bean hopper into position.
Motor starts but
no ground coffee
coming from
grind outlet
•
Incorrect button pressed.
•
No coffee beans in bean hopper.
•
Grinder/bean hopper is blocked.
•
Press START | PAUSE | CANCEL or
PORTAFILTER SWITCH to activate.
•
Fill bean hopper with fresh
coffee beans.
•
Remove bean hopper. Inspect bean
hopper and burrs for blockage.
Replace parts and try again.
Motor starts but
operates with a
loud ‘racket’ noise
•
Grinder is blocked with foreign item
or chute is blocked.
•
Moisture clogging grinder.
•
Remove bean hopper, inspect burrs
and remove any foreign body.
•
Clean burrs and chute (refer to Care &
Cleaning on page 15).
•
Leave burrs to dry thoroughly before
re-assembling. You can use a hair
dryer to blow air into grinder inlet
(lower burr) to dry.
Unable to lock bean
hopper into position
•
Coffee beans obstructing bean
hopper locking device.
•
Remove bean hopper. Clear coffee
beans from top of burrs. Re-lock the
hopper into position & try again.
Not enough / too
much coffee grind
•
Grind amount requires adjustment.
•
Press SHOTS | CUPS button to
change grind amount.
•
Use Grind Amount Dial to fine tune
the amount ‘more’ or ‘less’.
Portafilter
overfills
•
It is normal for the correct amount
of coffee to appear overfilled in your
portafilter. Untamped coffee has
approximately three times the volume
of tamped coffee.
Emergency stop?
•
Press the START | PAUSE | CANCEL
button to pause operation.
•
Unplug power cord from power outlet.