the Dual Boiler™ Breville Customer Service Centre Australian Customers New Zealand Customers Mail: Mail: PO Box 22 Botany NSW 2019 AUSTRALIA Private Bag 94411 Botany Manukau 2163 Auckland NEW ZEALAND Phone: 1300 139 798 Phone: 0800 273 845 Fax: Fax: (02) 9384 9601 Email: Customer Service: askus@breville.com.au Instruction Booklet 0800 288 513 Email: Customer Service: askus@breville.com.au www.breville.com.au Breville is a registered trademark of Breville Pty. Ltd. A.B.N. 98 000 092 928.
Contents CONGRATULATIONS 4 Breville recommends safety first 8 Know your Breville product on the purchase of your new Breville product 12 Operating your Breville product 26 Coffee making tips & preparation 30 Care & cleaning 36 Troubleshooting 42 Coffees to try 3
PAge header..... Breville recommends safety first At Breville we are very safety conscious. We design and manufacture consumer products with the safety of you, our valued customer, foremost in mind. In addition we ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions. Important safeguards FOR ALL ELECTRICAL APPLIANCES • Carefully read all instructions before operating and save for future reference.
PAge header..... Breville recommends safety first SPECIFIC INSTRUCTIONS FOR BES920 Dual Boiler • This appliance is recommended for household use only. Do not use this appliance for other than its intended use. Do not use in moving vehicles or boats. Do not use outdoors. • If the appliance is to be: - left unattended - cleaned - moved - assembled; or - stored always switch Off the espresso machine by pressing the Power button to Off, switch Off at the power outlet and unplug.
FEATURES OF YOUR BREVILLE PRODUCT KNOW your Breville product TRIPLE HEAT SYSTEM Additional features Dual Stainless Steel Boilers Dedicated espresso and steam boilers for simultaneous milk texturing and espresso extraction at the optimum temperature. LCD Interface Displays current settings and simplifies programming functions. Actively Heated Group Head Commercial 58mm group head with embedded element for optimal thermal stability during extraction.
KNOW your Breville PRODUCT KNOW your Breville PRODUCT I A B C D E F R J K G L H S M T W N O A U Q A. Top fill 2.5 litre removable water tank L. B. M. C. D. E. F. G. H. I. J. K. 10 with integrated water filter and backlit level indicator. POWER button Backlit LCD interface displays current settings and simplifies programming functions. MENU access and DISPLAY mode buttons Espresso pressure gauge monitors extraction pressure.
Operating your Breville PRODUCT OPERATING your Breville product WARNING Both the STEAM LEVER and HOT WATER dial must be in the CLOSED position for the machine to enter START UP mode. BEFORE FIRST USE Machine Preparation Remove and discard all labelling and packaging materials attached to your espresso machine. Ensure you have removed all parts and accessories before discarding the packaging.
Operating your Breville PRODUCT Operating your Breville PRODUCT START UP LCD INTERFACE GENERAL OPERATION Press the POWER button to switch the machine ON. The POWER button will flash and the LCD screen will display the current espresso boiler temperature. When the machine has reached operating temperature, the POWER button light will stop flashing and the MANUAL, 1 CUP and 2 CUP buttons will illuminate. Display modes 3 modes can be displayed on the LCD screen: Shot Temp, Shot Clock or Clock.
Operating your Breville PRODUCT Operating your Breville PRODUCT Steam LCD PROGRAMMING FUNCTIONS SHOT DURATION SHOT VOLUME For instant steam, move STEAM LEVER to OPEN position. The Steam LED will be On. To program the machine, press MENU button once. The LCD will display all programming functions. Continue to press MENU button to select your desired function. 1 CUP Duration Programming Press MENU button until SHOT VOL icon flashes and 1 CUP is displayed on the LCD screen.
Operating your Breville PRODUCT Operating your Breville PRODUCT Extraction temperature AUTO START Press MENU button until SHOT TEMP icon flashes. The LCD will display the current shot temperature setting. To use AUTO START, first ensure clock has been set. Press UP or DOWN arrow to adjust the time. NOTE Clock must first be set prior to activating the auto start feature. Refer to page 19.
Operating your Breville PRODUCT ADVANCED espresso FUNCTIONS Press & Hold - 1 CUP Press & hold 1 CUP to bypass the pre-infusion phase and deliver water to the group head at the full 9 bar pressure. Release button to stop extraction. This function can be used when purging the group head. Press & Hold - 2 CUP Press & hold 2 CUP to bypass the pre-infusion phase and deliver water to the group head at the full 9 bar pressure. Release button to stop extraction.
Operating your Breville PRODUCT Operating your Breville PRODUCT Step 3 – Begin De-scale NOTE If water tank has not been removed then replaced or is empty, water tank LED will flash 5 times and the machine will beep 3 times and "Fill Tank" will be displayed in the LCD. NOTE If boilers are not empty, the machine will beep 3 times and the downlights will flash 5 times and "VALV" will be displayed in the LCD. c) Rotate left screw first, counter-clockwise until fully open.
Operating your Breville PRODUCT Machine Audio (Snd) Machine Audio refers to the volume level of the ‘beeps’ heard. • HI - high volume • LO - low volume • OFF - volume off Press the MENU button to select Audio. Press UP or DOWN arrows to select desired volume. Press MENU to set. Machine will beep once to confirm selection.
PAge header..... COFFEE MAKING TIPS & PREPARATION COFFEE MAKING TIPS & PREPARATION PRE-HEATING Heating your cup or glass A warm cup will help maintain the coffee’s optimal temperature. Pre-heat your cup by rinsing with hot water from the Hot Water outlet and place on the cup warming tray. DUAL WALL Filter Baskets Use Dual Wall filter baskets if using pre-ground coffee.
COFFEE MAKING TIPS & PREPARATION • • Tap the portafilter several times to collapse and distribute the coffee evenly in the filter basket. COFFEE MAKING TIPS & PREPARATION NOTE If the extraction is too fast, make the grind finer & repeat above steps. If the extraction is too slow, make the grind coarser and repeat above steps. Tamp down firmly (using approx. 15 – 20kgs of pressure). The amount of pressure is not as important as consistent pressure every time.
PAge header..... CARE & CLEANING CARE & CLEANING CLEANING CYCLE INSTALLING WATER FILTERS • • • • • • • CLEAN ME! will be displayed on LCD to indicate when a cleaning cycle is required (approx. 200 shots). Insert the supplied cleaning disc, followed by 1 cleaning tablet into the 1 CUP filter basket. Insert the portafilter and lock into group head. Ensure the water tank is filled with cold tap water. Ensure the drip tray is empty & inserted.
CARE & CLEANING CARE & CLEANING CLEANING THE FILTER BASKETS AND Portafilter CLEANING THE OUTER HOUSING & CUP WARMING TRAY • • The filter baskets and portafilter should be rinsed under hot water directly after use to remove all residual coffee oils. If the holes in the filter baskets become blocked, dissolve a cleaning tablet in hot water and soak filter basket and portafilter in solution for approx. 20 minutes. Rinse thoroughly.
CARE & CLEANING Step 3 – Begin De-scale NOTE If water tank has not been removed then replaced or is empty, water tank LED will flash 5 times and the machine will beep 3 times and "Fill Tank" will be displayed in the LCD. CARE & CLEANING Step 4 – Empty De-scale Solution a) Empty water tank, rinse and fill water tank with clean water. Replace tank into machine. b) Ensure drip tray is empty and installed into position. Place cloth on right side of the drip tray to stop steam escaping.
TROUBLESHOOTING TROUBLESHOOTING Problem POSSIBLE CAUSES WHAT TO DO The Hot Water LED flashes when the machine is turned On • Hot Water dial is open. Turn the Hot Water dial to the CLOSED position. The Steam LED flashes when the machine is turned On • Steam Lever is open. Move the Steam Lever to the CLOSED position. Water does not flow from the group head • Machine has not reached operating temperature. Allow time for the machine to reach operating temperature.
TROUBLESHOOTING Problem TROUBLESHOOTING POSSIBLE CAUSES The machine is ‘On’ but ceases to operate WHAT TO DO Problem POSSIBLE CAUSES WHAT TO DO Turn machine Off. Wait for 60 minutes and turn machine back On. Espresso runs out too quickly • The coffee is ground too coarse. Use slightly finer grind. and/or • Not enough coffee in the filter basket. Increase dose of coffee and use the RAZOR™ dosing tool to trim off excess coffee after tamping. • Coffee not tamped firmly enough.
TROUBLESHOOTING TROUBLESHOOTING Problem POSSIBLE CAUSES WHAT TO DO Problem POSSIBLE CAUSES No crema • Coffee beans are stale. Buy freshly roasted coffee with a roasted-on date. Coffee puck is sticking to the shower screen • Using Single Wall Filter Baskets with pre-ground coffee. Ensure you use Dual Wall Filter Baskets with pre-ground coffee. • Portafilter not inserted in the group head correctly.
COFFEES TO TRY COFFEES TO TRY CAPPUCCINO A single shot of espresso with textured milk and garnished with drinking chocolate. ESPRESSO Intense and aromatic, it is also known as an espresso or short black and is served in a small cup or glass. lATTé A latté consists of a single espresso with textured milk and approx. 10mm of foam. MACChIATO Traditionally served short, the macchiato is also poured as a long black with a dash of milk or a dollop of textured milk.