Specifications

5
TROUBLESHOOTING
SERVICE SHOULD BE PERFORMED BY QUALIFIED SERVICE PERSONNEL ONLY.
WARNING: Turn off the "Power-Fill” toggle switch. Unplug the power supply cord and allow the coffee appliance to cool before servicing unless electrical testing is required.
WARNING: Make sure installation instructions have been followed before attempting to test this coffee appliance.
Note: Allow the coffee appliance to heat up to brewing temperature BEFORE testing the temperature, water volume or the hi-limit thermostat.
Symptom Possible Causes Remedies
1. The coffee appliance will
not turn ON when the
power switch is turned
ON.
The power supply cord is not plugged in.
No power at the wall outlet.
The hi-limit thermostat has set.
The machine circuit breaker has tripped.
Plug the power supply cord into an appropriate wall receptacle.
Test the wall receptacle and the circuit breaker in the building.
Call for service assistance.
Reset Circuit Breaker on rear of machine.
2. The coffee appliance
trips the building’s
circuit breaker.
Too many appliances are connected on one electrical
circuit.
The electrical circuits amperage rating is too low.
Remove any other coffee appliances from the current circuit or call an
electrician to correct this problem.
Locate a correctly rated circuit, or call an electrician to correct this problem.
3. The water for brewing is
not hot enough.
The brewing temperature has not been adjusted correctly. Call for service assistance.
4. The water for brewing is
too hot.
The brewing temperature has not been adjusted correctly. Call for service assistance.
5. Incorrect or inconsistent
beverage level.
The water supply pressure may not meet requirements. Test the incoming water supply pressure. Water pressure should be between
30 and 80 psi. If the water pressure exceeds 80 psi, install a water pressure
regulator and reduce the water pressure to 50 psi.
6. The hi-limit thermostat
keeps activating.
Defective Hi-Limit.
The brewing temperature exceeds temp setting #1, or temp
setting #1 not regulated
Defective Temp. Sensor
Not enough water entering the machine.
Call for service assistance.
Check for clogged filter. Make sure the shut-off valve is completely open.
7. The coffee appliance is
making unusual noises.
The water supply tube may be touching the coffee
appliance, counter top or walls.
The water pressure may be excessive.
Adjust the copper tubing so it does not touch the coffee appliance, counter
top or wall.
Test the incoming water supply pressure. Water pressure should be between
30 and 80 psi. If the water pressure exceeds 80 psi, install a water pressure
regulator and reduce the water pressure to 50 psi.
8. Service Light comes on
at power on.
Defective Temp. Sensor.
Defective Control Board
Temp. Sensor not connected to
Control Board
Hot water temperature exceeds the
“Set Temperature”.
Water inlet was open for longer
than 15 – 20 minutes.
Call for service assistance.
9. Water continuously
flowing from the spray
head and will not stop
Defective Inlet Valve.
Defective Control Board
Defective Power Supply Board
Call for service assistance.