Trackport 4.
What’s In The Box
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LEDS This device features 3 LEDs. • The Green LED represents GPS connectivity • The Blue LED is unused • The Yellow LED represents cellular connectivity First-Time Setup: When plugging in the TrackPort 4.0 into the OBD-II port of your car, the Green light will glow solid for about 1 minute. The Yellow light will then light up and blink every 3 seconds. After that, the Green light will begin to blink every second. GPS Indicator - Green Light: The Green light will blink until a GPS connection is made.
Cellular Indicator - Yellow Light: When the TrackPort 4.0 is looking for a cellular signal, the Yellow LED will blink once every second. When a connection is made through the cellular network, the Yellow LED will remain solid. Blue Light: It will flash when powering on the unit, but this indicator has no function.
Getting Started To activate your tracker, please call our customer service center or visit activate.brickhousesecurity.com to complete your device activation. The TrackPort 4.0 installs to your vehicle’s OBD-II port, which are normally located under the dashboard on the driver’s side of a car. Consult your vehicle’s owners’ manual if you are not sure where the OBD-II port is located in your car. Once securely plugged in, the device will begin to attempt to report once it has registered on the network.
Navigation Arrows Zoom Bar Dashboard Last Known Location
Your Trackport 4.0 will always give the most accurate location data when it has a clear view of the sky. It is capable of transmitting and receiving through materials like glass, plastic, and cloth, but is not able to transmit through metals. This interference can vary from vehicle to vehicle, however, as all automobiles are constructed differently. Tracking Your Device To track your Trackport 4.0, open a browser window and go to www.BrickhouseSecurity.com.
At the bottom of the pop-up window are the Zoom, Street View, and Live Tracker buttons. • Zoom will perform the same task as using the Zoom bar on the left side of the map; zooming in on the icon you have selected. • Street View will open up a separate window displaying Google’s Street View, if available. The BrickHouse shield icon will appear where a tracker transmitted most recently. Click on an icon to bring up a pop-up box.
the Circular GeoFence selection to create a perimeter around the location you are clicked on. Use the Circular Geofence radio button to create a perimeter around the location you have selected. Use the Route Geofence radio button to create a boundary that will follow your device’s entire trip. Give the Geofence a name in the Geofence Name window, and add a short description in the Description box (optional).
Live Tracker will open up a separate window displaying your devices’ locations, and allows you to see past locations. Using the drop-down boxes on the bottom right of the window, you can adjust how often your screen refreshes and how many locations will appear on the screen. The counter on the bottom left displays how long it will be until your screen refreshes. Using the Dashboard The Calendar allows a user to choose from which dates information can display.
Current Date button to return to viewing the current day’s information. When searching by date, all locations generated in the chosen timeframe will dis-play as breadcrumbs. Under the Display section you can see a list of all devices currently displaying information on the map. Click on the View/Change Device button to choose which of your devices will display on the map. This button only serves a purpose if there are multiple devices on your account.
Click on the Street View button to open a Google Street View window from the most recent location of the device. This function will only work if Google Street View is available in that location. (Please note: Google Street View is a not a current live view.) The Alerts section lets you manage what kinds of alerts your device will create and how you will be notified. Click the Geofence button to manage your geofences. The Geofence Alert Configuration tab lets you choose when and where alerts will be sent.
In the Create New Geofence tab you can create geofences around any area in different shapes. Navigate to the area on the map where you would like to create a geofence. Click on the Circle, Polygon, or Route button. It is suggested that all geofences be in at least a .2 mile radius, or at least 1 city block around an area to allow for GPS drift. To create a circular geofence around an area, click on Circle and then click on the spot on the map you want to create your geofence around.
The Assign Geofence tab allows you to activate and deactivate geofences. Select a device from the dropdown menu to see what geofences are currently active. Click on an Assigned Geofence to view and edit its configuration. Click the Remove link to deactivate a geofence. Hit Save once you have finished making changes. Click on the check box for any available geofence to edit its configuration and press the Save button to implement it. The View Geofence tab allows you to view your geofences.
The TrackPort 4.0 does not take advantage of the BrickHouse Tracking platform’s Panic alert function. The Power Alert button is used for GPS devices with a battery. This device is hardwired and runs on your vehicle’s power, so disregard this button. You can run four different types of reports, listed below.
The Full History button includes individual locate information such as: location, time of transmission, battery life, speed, and distance from its previous locate. The Frequent Visits button will create a list of addresses that the device has reported from and show how many times the device reported from that spot. Changing Your Password To change your password, click on the account name, which should appear in the upper right corner of the browser window.
Live support is available. Monday - Friday: 9 am and 8 pm ET Saturday - Sunday: 9 am and 6 pm ET at 1-800-654-7966 Or, e-mail: support@brickhousesecurity.com If you are having trouble with your device, please have access to it before calling the support team. We will need to refer to the indicator lights to provide support.
