Installation Guide

38
Troubleshooting
The service alarm descriptions and their causes are listedin
the table of the "Alarms" section insidethe online"Operation
InstructionsGC1031GENSET Controller"manual(part
number80086364)
Troubleshooting
PROBLEM CAUSE CORRECTION
Engine is running, but no AC output is available.
1. Circuit breaker is open or defective.
2. Alarm on generator control board.
3. Poor wiring connections or defective transfer
switch.
1. Reset or replace circuit breaker.
2. Refer toAlarms section
insidethe online"Operation
InstructionsGC1031GENSET
Controller"manual(part number80086364).
Contact local service facility.
3. Check and repair or contact local service
facility.
Engine runs well at no-load but “bogs down” when
loads are connected.
1. Generator is overloaded.
2. Short circuit in a connected load.
3. Shorted generator circuit.
4. Fuel pressure or mixture is incorrect.
5. Kinked fuel line between regulator and
engine.
6. Clogged air filter.
1. Remove one or more loads.
2. Disconnect shorted electrical load.
3. Contact local service facility.
4. SeeGaseous Fuel Systemin this manual.
5. Remove kink. Replace if necessary.
6. Clean or replace air filter.
Engine will not start; or starts and runs rough
1. 15 Amp fuse missing or blown.
2. Thermal fuse(s) blown.
3. Fuel supply turned off or depleted.
4. Incorrect fuel selection.
5. Failed battery.
6. Clogged air filter.
7. Throttle linkage binding
1. Install (new) 15 Amp fuse. SeeSystem
Control Board
2. Replace thermal fuse(s).
3. Open fuel valve(s); check propane tank.
4. Check fuel selector switch and set to proper
setting. (If applicable)
5. Replace battery.
6. Clean or replace air filter.
7. Check linkage.
Engine shuts down during operation.
1. Fuel supply turned off or depleted.
2. Control board digital display shows an
alarm.
1. Check fuel valves, fill propane tank.
2. Refer toAlarms section
insidethe online"Operation
InstructionsGC1031GENSET
Controller"manual(part number80086364).
Loss of power on circuits.
1. Generator circuit breaker is open.
2. Transfer switch problems.
1. Reset circuit breaker.
2. See transfer switch manual.
Unit will not exercise.
1. Control board not set to AUTO.
2. Exercise timer not set or set to OFF.
3. Unit date and time not set.
4. Failed battery.
5. 15 Amp fuse missing or blown.
1. Push AUTO button on control board.
2. Set exercise timer.
3. Set unit date and time.
4. Replace the battery.
5. Install a (new) 15 Amp fuse. SeeSystem
Control Board.
Excessive Vibration
1. Loose mechanical fastener. 1. Check and repair or contact local service
facility.
Odor of fuel
1. Fuel leak. 1. Turn off manual shutoff fuel valve. Contact
local service facility.
Utility power returns, unit does not stop
1. Blown fuses in transfer switch.
2. 5 minute cool down not lapsed.
3. Poor wire connection or defective
controllers.
1. Install (new) fuses.
2. Wait 5 minutes.
3. Check, repair or contact local service
facility.
Possible issues in MANUAL MODE See Table 7 (Common faults and
their remedial actions) insidethe
online"Operation InstructionsGC1031GENSET
Controller"manual(part number80086364).
Not for
Reproduction