User guide
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• Select your file and check in the Inspector window that the resolution, frame rate and
aspect ration are correct (click on the Encoder button in the Inspector window -
second from the left). Most HD sources (HDCAM, HDV etc) will have set the
resolution to 1440x1080. It'll need to be changed to "HD 1920x1080" if you’re
creating 1080i content or “720p” if you’re creating 720p content by clicking on the
change button to the right of the value of Video Format and then selecting the correct
value from the pull down list. Frame rate and aspect ratio (usually 16:9) can be
changed the same way.
• Once you’re happy that the settings are correct, hit Submit
Device Software (Firmware) and Upgrading
The BrightSign is pre-programmed with two primary software images: a “Safe Mode”
and a “Run Mode”. The Safe Mode software image is write protected, and not changed
once programmed by the factory. Its main purpose is to validate that the run mode rom
image is not corrupt, and boot the unit. In addition, it can upgrade or re-program the
main run-mode rom image.
The main run mode software image is stored on a flash rom and may be upgraded in the
field. Roku is always working on improving the BrightSign software, so you should
check our web site for possible upgrades. To upgrade the BrightSign run-mode rom,
follow these steps:
1. Download the latest software from www.rokulabs.com/BrightSign
2. Unzip downloaded file and Copy the update to you CompactFlash card using your PC
and a standard CompactFlash Card reader/writer.
3. Name the upgrade file either “update.rok” or “update_save.rok”. “update.rok” will
auto-delete after the upgrade is complete. This is useful if you want to distribute the
update to the field on the same CF card that contains the display content. In this
mode, after the first boot, the unit will no longer upgrade, but will continue to autorun
any auto-run content on the CF card. If named “update_save.rok” the file will not be
auto-deleted. This is useful for using the same CF card to upgrade multiple
BrightSigns. On the HD2000, there are two additional options. If the file is renamed
“update_newer.rok”, the update contained in the file will only be applied if the
version it contains is newer than the version that is currently running. The file is not
deleted. If the file is renamed “update_different.rok”, the update contained in the file
will only be applied if the version it contains does not match the version that is
currently running. The file is not deleted.
4. Insert the CF card into the BrightSign and Apply Power.
5. HD600
a. Wait. If a display is connected it will be blank. After several seconds one of
the LEDs on the front panel will start to flash. Once it completes flashing, the
upgrade is complete. If you are using the “update.rok” method, the unit will
then reboot as normal.










