User guide

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3 Make sure you do not have an AUTOPLAY.CSV or AUTOPLAY.MPG in the root of the CF/SD
card. There should be only one autoplay file in the root of the CF/SD card. If you have more
than one autoplay file in the root of the CF/SD card, you need to either rename or delete the
extra autoplay files, or move these files to another folder on the card.
4 Do either of the following:
• Windows: Set your PC to show file extensions and make sure that you did not accidentally
name the AUTOPLAY.MPG file AUTOPLAY.MPG.MPG or AUTOPLAY.MPG.TXT.
• Mac: Set the preferences for TextEdit to save as plain text by default. Also, on the Open &
Save tab, select Western (Windows Latin 1) .
5 Use the BrightSign Shell to test video playback (see BrightSign shell for details).
6 See General playback problems for more troubleshooting help.