Brilliant User Guide Brilliant 155 Bovet Road, Suite 500 San Mateo, CA 94402
Table of Contents 03. INTRODUCTION 04. GETTING STARTED 06. BUILT-IN FEATURES 07. INTEGRATIONS 09. MOBILE APPS 11. TROUBLESHOOTING 11. FAQ 12.
Introduction This user guide will help you configure your Brilliant Control after it has been successfully installed. If you need further help, you can contact Brilliant Support in any of the following ways. • Website and Support Articles: https://www.support.brilliant.tech • E-mail: support@brilliant.tech • Phone: 855.650.
Getting Started After your Brilliant Control has been successfully installed, it will control the light(s) previously controlled by your wall switch. We will walk you through each step to take full advantage of your Brilliant Control. Remove protective film Remember to remove the protective film that covers the display. If you’re having trouble controlling your lights through the Brilliant Control, you can read more about installation here.
Pairing Your Brilliant Controls If you are trying to connect to existing Brilliant Controls but cannot find them on your network, please first check to see if you are on the same Wi-Fi network as the existing Brilliant Controls. If that doesn’t work, you will have the option to connect with the email used to set up your Brilliant account. Configuring Two Brilliant Controls on a Multi-Way Circuit A multi-way setup is when one light is controlled by more than one switch.
Multi-way Requirements If either of the following conditions exist, your Brilliant will not function in a multi-way enviornment. • If either switch is a non-Brilliant dimmable light switch. • If you are trying to replace a four-way switch in the middle of a circuit. If the Brilliant Control is in a “3-way” configuration with an existing non-Brilliant switch, it must not be a dimmable switch. You can only dim from the Brilliant Control in this configuration.
Google Assistant/Google Home You can control the lights that your Brilliant Control is wired to using Google Assistant. You can enable this by tapping on Settings --> Partner Integrations Click here for more info on how Google Assistant & Google Home works with Brilliant. Live View & Intercom If you have more than one Brilliant Control connected in your home, you can enable Live View and take advantage of our built-in intercom feature.
Third Party Integrations We’ve partnered with many popular smart home devices so that your Brilliant can directly control them (and in some cases, so they can directly control Brilliant).
Integration Workarounds Don’t see your device on the list? • Check to see if your device is supported by our integration with SmartThings. (check here) • If the smart device you want to integrate with already integrates with Alexa, you can control it from your Brilliant using your voice. • If neither of the above fulfill your needs, please share your request with us here. To read more about our integrations, you can read through the support articles below.
Caring for Your Device With proper care, your Brilliant Control will last a long time. Here are some best practices to follow: • Regularly verify that the Brilliant faceplate remains securely attached to the base. • Avoid unnecessarily removing the Brilliant faceplate from its base as this may loosen its connections over time. • Keep liquids away from Brilliant. It is not waterproof. • Avoid installing Brilliant Controls in overly dusty or humid places. Keep Brilliant Controls free of dust.
Do NOT use window cleaners, household cleaners, compressed air, solvents, ammonia, abrasives, cleaners containing hydrogen peroxide, or aerosol sprays on or near your Brilliant device. If liquid does make its way into your Brilliant Control, seek assistance from the Brilliant Support Team as soon as possible by emailing support@brilliant.tech. Troubleshooting While we strive to have everything work all the time, should you encounter an issue, Brilliant Support will help you resolve your issue quickly.
FAQ I have a feature request Take survey Does Brilliant Work With _______? Link to support article When will an International version be available? Link to support article How to return or exchange a Brilliant Control Email us at support@brilliant.tech Getting Help If after reviewing the information in this User Guide, you still have questions or need troubleshooting advice, we encourage you to get in touch with our Support Team. Via Web: support.brilliant.tech Via Email: support@brilliant.
