User Guide

ManualsBrandsBrinks ManualsOtherBHS-1200

TABLE OF CONTENTS

HOW TO AVOID FALSE ALARMS............................................................ 1

THE BRINK’S HOME SECURITY SYSTEM

Equipment in the Standard Systems....................................................... 2

Optional Equipment................................................................................. 3

Description of the Keypad........................................................................ 5

OPERATING THE BRINK’S SYSTEM

Normal Operating Mode.......................................................................... 6

Turning the System ON........................................................................... 6

Not Ready Status.................................................................................... 7

Turning the System OFF.......................................................................... 7

Turning System OFF and Canceling a Sounding Alarm.......................... 8

Turning System OFF After an Alarm in Your Absence............................. 8

What to do in an Actual Emergency......................................................... 9

Turning System ON with Motion Detectors Off........................................ 9

Turning System ON with Delay Doors Instant.......................................... 9

Turning System ON with Motion Off and Doors Instant........................... 9

Using the Keypad’s Emergency Buttons................................................ 10

USING SYSTEM OPTIONS

Bypass.................................................................................................. 11

Door Chime........................................................................................... 11

Adding Auxiliary Codes......................................................................... 12

Deleting Auxiliary Codes....................................................................... 12

Viewing Alarm Memory.......................................................................... 12

TESTING THE BRINK’S SYSTEM

Transmission and Siren Test.................................................................. 13

Testing the Door and Window Sensors.................................................. 13

Testing the Motion Detector................................................................... 14

Testing the Smoke Detector (Optional Feature).................................... 14

TROUBLE MESSAGES

No AC Power Indication........................................................................ 15

Low Battery Indication........................................................................... 15

Trouble on Fire Zone Indication............................................................. 16

Communication Problem Indication....................................................... 16

CLEANING THE SMOKE DETECTOR (Optional Feature)................... 17

EMERGENCY EVACUATION PLANS................................................... 18

QUESTIONS AND ANSWERS.............................................................. 20

Summary of content (25 pages)

PAGE 1
TABLE OF CONTENTS HOW TO AVOID FALSE ALARMS............................................................ 1 THE BRINK’S HOME SECURITY SYSTEM Equipment in the Standard Systems....................................................... 2 Optional Equipment................................................................................. 3 Description of the Keypad........................................................................ 5 OPERATING THE BRINK’S SYSTEM Normal Operating Mode..............................
PAGE 2
How to Avoid False Alarms Avoiding false alarms is critical to better monitoring service and preventing false alarm fines from your local municipality. Below are tips to help you receive better alarm response. • Select the seven day training period on your Emergency Information Schedule. • Select the “standard” procedure for intrusion alarms on the Emergency Information Schedule. • Make sure everyone in your house knows how to use the alarm system.
PAGE 3
The Brink’s Home Security Standard System 1. One Master Control Panel - This device processes information sent to it by all the other components of the system. When an alarm is tripped, the master control panel interprets the signal and sends a message to the Brink’s Monitoring Center. This message is sent over telephone lines. This panel also contains a backup battery in case your home loses power.
PAGE 4
5. One Siren - This device sounds a warning when the alarm system is tripped. The siren is designed to be located inside the house to frighten intruders. It may also sound when using other special features. 6. One Power Transformer - This device connects the alarm system to the electricity in your home. It is plugged into a regular (110VAC) electrical outlet. 7. One RJ-Block & Dialer Cable Connection This device connects the alarm system to the phone line in your home.
PAGE 5
3. Glass Breakage Detector - This device detects the sound of breaking glass. It is designed to protect window areas. 4. Wireless Emergency Button - This hand-held emergency button can be programmed to send either a police emergency signal or a medical emergency signal. When pushed, the button will cause the system to contact the Brink’s Monitoring Center, and in the case of police alarms, sound the system’s siren. (Batteries must be periodically replaced.) NOTE: Other optional equipment is available.
PAGE 6
DESCRIPTION OF THE KEYPAD DCU-500 Keypad 1. ON Light 7. Emergency Panic Buttons 2. Instant Light Fire 3. Motion Off Light Medical 4. System Ready Light Police 5. Power Light 8. Cancel Alarm Button 6. Trouble Light 9. Motion Detector Off Button 10.
PAGE 7
Operating the Brink’s System NORMAL OPERATION MODE When the system is turned on, all interior and exterior intrusion sensors are turned on; allowing time to enter and exit designated doors. Designated Entry/Exit Doors Designated entry/exit doors should be only those doors you use most frequently to enter and exit your home. Upon entering a designated entry/exit door, the system will sound a tone from the keypad as a reminder to turn the system OFF.
PAGE 8
NOT READY STATUS 1. If the green ready light is not on and you press ON, the pad will sound multiple tones to alert you that the system cannot be turned on. 2. Push and hold the “7” key for 3 seconds. The keypad lights will light up except the zone or zones that are not secured. Then secure the identified door, window, or area. 1 = Zone 1 2 = Zone 2 3 = Zone 3 4 = Zone 4 5 = Zone 5 6 = Zone 6 3. Check to see if the green ready light is on. If the green ready light is on, proceed to turn the system on. 4.
PAGE 9
TURNING SYSTEM OFF AND CANCELING A SOUNDING ALARM 1. Enter a valid user code immediately followed by CANCEL to notify the Brinks Monitoring Center that the signal is a false alarm. (The cancel command can also be done in reverse order by pressing CANCEL then a valid user code.) 2. The keypad will sound a one-second beep to confirm that the cancellation was successful. You will NOT receive a call from Brink’s.
PAGE 10
WHAT TO DO IN AN ACTUAL EMERGENCY Do not turn the system off. 1. Do not use the telephone, unless you are calling 911 to report the emergency; you will not be able to use your telephone until the system has finished sending the alarm signal to the Brink’s Monitoring Center. 2. When the Brink’s monitoring operator calls to verify the alarm, explain the emergency. If you do not answer the phone, Brink’s will contact the appropriate emergency agency, unless you have given other instructions.
PAGE 11
USING THE KEYPAD’S EMERGENCY BUTTONS: 1. If you are home when a police, medical or fire emergency arises you may press the appropriate button on the keypad. The system does not have to be on to use these features. 2. The fire button is designated by the following symbol , the medical button is designated by , and the police button is designated by . (Certain emergency buttons are not available to commercial customers or in some areas.) 3.
PAGE 12
USING SYSTEM OPTIONS The system has five options: BYPASS, DOOR CHIME, AUXILIARY CODES, ALARM MEMORY, and TEST. You may select any option by pressing and holding for 3 seconds the button that corresponds with the option you want. 1 = Bypass 2 = Door Chime 3 = Auxiliary Code 4 = Memory 5 = Test Communications 6 = Test Sensor If you select a feature in error, you may cancel the selection by pressing CANCEL. BYPASS This option allows you to bypass a trouble zone or a specific zone of your choice.
PAGE 13
ADDING AUXILIARY CODES This feature allows you to add up to six extra codes to turn the system on and off. You can use auxiliary codes when you want to allow someone access to your home, but you do not want to give them your master code. For example, auxiliary codes can be given to houseguests, housekeepers, housesitters, etc. 1. 2. 3. 4. Press and hold the “3” key for 3 seconds. Enter the user master code. Press 1-6 (You have six “slots” in which to program auxiliary codes.
PAGE 14
TESTING THE BRINK’S SYSTEM TRANSMISSION AND SIREN TEST NOTICE: Your Protective Service Agreement requires that you test the system each week. 1. Press and hold the “5” key for 3 seconds. 2. A test signal will be sent to the Brink’s Monitoring Center. 3. When the test signal is successfully received at the Brink’s Monitoring Center, the keypad will beep, and the siren will sound a short blast. (If the test signal is not successfully received at the Brink’s Monitoring Center, the trouble light will be on.
PAGE 15
TESTING THE MOTION DETECTOR You can test the motion detector without sending alarm signals to the Brink’s Monitoring Center. 1. Make sure there is no movement in the area protected by motion detector. 2. Press and hold the “6” key for 3 seconds. 3. All zone lights will flash rapidly. 4. Walk through the protected area. If your motion is detected, the siren will give a short blast. (If your motion was not detected, call Brink’s Customer Service.
PAGE 16
Trouble Messages NO AC POWER INDICATION 1. The power light will flash. 2. The system is currently working on the back up battery because the electrical source to the system has been interrupted. 3. If you have a power outage, the system will work on back up battery for four to six hours. When power is restored, the system will automatically switch back to the electrical source. The battery will recharge within 24 hours. 4.
PAGE 17
TROUBLE ON FIRE ZONE INDICATION 1. If you accidentally trip the smoke/heat detector cancel the alarm byentering a valid user code immediately followed by CANCEL. 2.You must clear all smoke, dust, steam etc. from the smoke detector. Failure to do so will cause the alarm to trip again. 3. The system will automatically try to reset when a valid user code is entered. If it fails to reset, the alarm will sound again NOTE: This trouble condition only affects the smoke/heat detector.
PAGE 18
Cleaning the Smoke Detector (Optional Feature) If you had a smoke/heat detector installed, you will need to clean it every three months. It may also be necessary to clean it after it has been tripped by smoke or dust. To clean the smoke detector, vacuum the smoke detector vents using a crevice attachment without removing the cover. Should this cleaning process trip a smoke/heat detector alarm, perform the following steps: 1. The siren will sound.
PAGE 19
Emergency Evacuation Plans An emergency evacuation plan should be established for an actual fire alarm condition. For example, the following steps are recommended by the National Fire Protection Association and can be used as a guide for establishing this plan for homes or commercial buildings. 1. Draw up a floor plan of your premises. Show windows, doors, stairs, and rooftops that can be used for escape. Indicate each room’s escape routes. Determine two means of escape from each room.
PAGE 20
NOTE: After having the alarm system installed, please contact your local fire and police departments to find out if an alarm permit is required.
PAGE 21
QUESTIONS AND ANSWERS 1. Who pays false alarm fines? Because the vast majority of false alarms are outside of Brink’s control, we require that the customer be responsible for all their false alarm fines. 2. How can I avoid false alarms? Review the instructions on page 1. If you have any further questions, call Brink’s Customer Service at 1-800-445-0872. Customer Service is available 24 hours a day, 7 days a week. 3.
PAGE 22
7. If there is an alarm, will the system reset? Yes. Once an alarm has sounded, provided there are no further violations, the system will reset in approximately five minutes. NOTE: If a fire alarm is activated the siren will sound continuously until a valid user code is entered. 8. Who should I list as an emergency contact? You should list people who live fairly close to you and usually know where you are and how to contact you.
PAGE 23
14. Do you keep a record of my master code number, and can it be changed? For your protection, we do not retain a record of your master code number. If you need to change your master code, notify Brink’s Customer Service at 1-800-445-0872 to schedule the change. Customer Service is available 24 hours a day, 7 days a week. A service charge will apply for this request. 15.
PAGE 24
21. Will I receive a discount on my insurance for having a security system installed? Most homeowner’s policies offer discounts. Questions should be addressed to your insurance company. For your records, we furnish a Certificate of Installation at the time of your installation. 22. Do you provide an incentive for referring another customer? Brink’s offers you one month free monitoring for each new customer you refer that has the Brink’s Home Security system installed. 23.
PAGE 25
IF YOU HAVE OTHER QUESTIONS, PLEASE CALL OUR CUSTOMER SERVICE DEPARTMENT AT 1-800-445-0872, OR WRITE: BRINK’S HOME SECURITY CUSTOMER SERVICE DEPTMENT 8880 ESTERS BOULEVARD IRVING, TEXAS 75063 Warranty Information This manual does not create any additional expressed or implied warranties. REVISED EDITION COPYRIGHT ©1999 BRINK’S HOME SECURITY, INC.