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charges required. No work will be done without your approval and there is no charge to you
should you choose not to proceed with the repair.
Products received without identification or contact information will be listed as Unclaimed.
Wewill hold Unclaimed products for 90 days. After 90 days without contact from you to identify
and claim your product, we reserve the right to discard the Unclaimed products without any form
of compensation.
Tourist Limited Warranty (TLW)
The TLW is a warranty that is offer to customers at the point of purchase when they purchase
Brinno products out of their country/area of residence.
The TLW warrants the Brinno product to its original purchaser against defects in material or
workmanship during ordinary consumer use, as follows:
For a period of 1 (one) year from the Date of Purchase, Brinno will bear the labor charges and
the costs of parts needed for the repair of the product determined to be defective by the
authorized dealer/distributor or other facilities designated by Brinno.
To receive the warranty services, the defective product, together with the
OriginalReceipt/Invoice has to be delivered, by hand or sent by prepaid delivery service; to
Brinno assigned dealer/distributor or other assigned facilities appointed by Brinno, at the
purchaser’s own risk and expense. Brinno shall be responsible for delivering the repaired
Product(s) or a new replacement back to the original purchaser after repair, by courier services,
excluding any duties, taxes or levies.
When submitting the Brinno product for warranty service, it is important that the model and
serial number on the Brinno product matches the model and official serial number stamped.
LIMITATION ON DAMAGES:
BRINNO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE
PRODUCTS.
DURATION OF IMPLIED WARRANTIES:
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY.
We hope that you find our service experience to be professional and courteous. Please contact us
if you have any questions. To correspond with Brinno’s distributors & dealers worldwide and
Brinno headquarter in Asia via e-mail; please send your message to the correspondent e-mail
addresses in your region or other specified.