Instruction manual

BriskHeat
®
Corporation. All rights reserved
30
Centipede 2
®
Module System
Instructions
Appendix 4: Troubleshooting Guide
Please read this guide prior to contacting BriskHeat. This guide is designed to
answer the most commonly asked questions. If you are unable to identify the
problem or need additional assistance, please contact us at 1-800-848-7673
(U.S. / Canada), 1-614-294-3376 (worldwide), or [e-mail].
PROBLEM SOLUTION(S)
Heater does not warm up Verify heater is connected to proper voltage.
Verify operation of Module.
Check to see if there is a resistance reading (not an open
No LED light displayed If operator interface unit, verify that power is being sup-
plied to unit.
Make sure communication cable is secure.
For Module unit, verify that the communication cable is
LED is blinking red
See Understanding the Status LEDs (page 9 and 11)
Operator interface does not
detect all of the modules or
”No Zones Detected”
Check to see the number of modules does not exceed
128.
Check communication cable to make sure there is a con-
nection.
RTD Open or Shorted Check connection of wiring or replace RTD.
Net Com Error Verify communication cable is properly connected to mod-
Line Com Error Verify heater has power applied and is properly connect-
Power circuit breaker trips
Validate that the circuit breaker is capable of handling the
amperage requirement of heater.
Examine system for any damage.
BriskHeat
®
Corporation. All rights reserved
3
Centipede 2
®
Module System
Instructions
 Inspect all components before use.
 Do not use control and heang system if
any component is damaged.
 Do not repair damaged or faulty control
and heang systems.
 Do not crush or apply severe physical
stress on any component of system,
including cord assembly.
 Unplug control and heang system when
not in use.
Failure to observe these warnings may result in
personal injury or damage to the heater.
IMPORTANT SAFETY INSTRUCTIONS
 Do not immerse or spray any component
of the control system with liquid.
 Keep volatile or combustible material away
from control and heating system when in
use.
 Keep sharp metal objects away from
heater.
Failure to observe these warnings may result in
electric shock, risk of fire, and personal injury.
End User Must Comply to the Following:
 Only qualified personnel are allowed to
connect electrical wiring.
 Disconnect all supply power at the source
before making any power connections.
 All electrical wiring must follow local
electrical codes and highly recommend
following NEC Article 427.
 Final installation / wiring is to be inspected
by the authority who has jurisdiction in the
area that the heating tape is installed.
 The end-user is responsible for providing
a suitable disconnecting device.
 The end-user is responsible for providing
suitable electrical protection device. It is
highly recommended that a ground fault
circuit breaker is used.
Failure to observe these warnings may result in
personal injury or damage to the heater.
A person who has not read and understood all
operating instructions is not qualified to operate
this product.
SAFETY ALERT SYMBOL
The symbol above is used to call your
aenon to instrucons concerning your
personal safety. It points out important safety
precauons. It means “ATTENTION! Become
Alert! Your Personal Safety is involved!” Read
the message that follows and be alert to the
possibility of personal injury or death
Immediate hazards which WILL result in severe
personal injury or death
Hazards or unsafe practices which COULD result
in severe personal injury or death
Hazards or unsafe practices which COULD result
in minor personal injury or property damage