Operation Manual

Page 95
Error Possible Cause Solutions
No image displayed
on the monitor
after the device is
starting up normally.
a) No VGA or HDMI
connections.
b) Connection cable
is damaged.
c) Input mode of the
monitor is incorrect.
1. Verify the device is connected with the monitor via HDMI or VGA cable.
If not, please connect the device with the monitor and reboot.
2. Verify the connection cable is good.
If there is still no image display on the monitor after rebooting, please check
if the connection cable is good, and change a cable to connect again.
3. Verify Input mode of the monitor is correct.
Please check the input mode of the monitor matches with the output mode of the
device (e.g. if the output mode of DVR is HDMI output, then the input mode of monitor
must be the HDMI input). And if not, please modify the input mode of monitor.
4. Check if the fault is solved by the step 1 to step 3.
If it is solved, finish the process.
If not, please contact First Alert Customer Service.
There is a beep
sound when the
device boots up.
a) No HDD is installed
in the device.
b) The installed HDD has
not been initialized.
c) The installed HDD is
not compatible with the
device or is in-operable.
1. Verify at least one HDD is installed in the device.
1) If not, please install the compatible HDD.
Please refer to the “Quick Operation
Guide” for the HDD installation steps.
2) If you do not want to install a HDD, select “Menu>Configuration >
Exceptions”, and uncheck the Audible Warning checkbox of “HDD Error”.
2. Verify the HDD is initialized.
1) Select “Menu>HDD>General”.
2) If the status of the HDD is “Uninitialized”, please check the
checkbox of corresponding HDD and click the “Init” button.
3. Verify the HDD is detected or is in good condition.
1) Select “Menu>HDD>General”.
2) If the HDD is not detected or the status is “Abnormal”, please
replace the dedicated HDD according to the requirement.
4. Check if the fault is solved by the step 1 to step 3.
1) If it is solved, finish the process.
2) If not, please contact First Alert Customer Service.
Troubleshooting
APPENDIX
Troubleshooting
NOTE
: