USER MANUAL HD-TVI Digital Video Recorder DVRAHD-0810 | DVRAHD-0820 | DVRAHD-1620
INTRODUCTION Thank You Welcome Thank you for choosing First Alert for your security needs! For more than half a century, First Alert has made the home-safety and security products that make your life easier. Our products are built to the highest standard which has earned us a leadership role in the home-safety and security product categories. We are committed to serving our customers, from the professionals who install our products, to the families and businesses who count on them.
INTRODUCTION Key Product Features Main Description Eight or sixteen channel H.264 digital video recorder with Internet remote surveillance, motion detection, PTZ and alarm control suitable for applications such as high-end residential - new or remodel, light commercial, small business/retail, small warehouse or small grocery. Product Features • Auto IP connection capability • H.
INTRODUCTION Table of Contents Section 1 2 3 4 5 6 7 Description Introduction Safety Product Overview Package Contents Camera Power Connections Front Panel IR Remote Control Operation USB Mouse Operation Input Method Description Rear Panel Initial Setup Start Up and Shut Down Setup Wizard Adding and Connecting IP Cameras Editing Connected IP Cameras and Configuring Live View Introduction of Live View Operations in Live View Mode Using the Mouse in Live View Quick Setting Toolbar in Live View Mode Adju
INTRODUCTION Table of Contents Section 10 11 12 13 14 15 16 17 Description Alarm Settings Setting Motion Detection Detecting Video Loss Detecting Video Tampering Setting All-day Video Quality Diagnostics Handling Exceptions Setting Alarm Response Actions Network Settings Configuring General Settings Configuring Advanced Settings Checking Network Traffic Configuring Network Detection HDD Management Initializing HDDs Managing Network HDD Managing eSATA Managing HDD Group Configuring Quota Mode Check
SAFETY Caution Statements Safety Precautions • • • • • • Do not drop, puncture, or disassemble the cameras or DVR. Do not tug on the power adapter. Use the plug to remove it from the wall. Do not expose the cameras or DVR to high temperatures. For your own safety, avoid using the DVR when there is a storm or lightning in your area. Use the cameras and DVR with care. Avoid pressing hard on the cameras or DVR body. Do not use power cable if it is damaged or crushed.
PRODUCT OVERVIEW Package Contents , What s in the Box* DVR Device You will Need...
PRODUCT OVERVIEW Camera and Power Connections Installing Cameras Installing Cable-Safe Mounting Bracket Decide if the camera is to be wall or ceiling mounted and if cable will be fed through mounting surface hidden directly behind the bracket or fed through the side of the bracket so cable is exposed. Mark area where you will drill your hole. The Cable-Safe Mounting Bracket has three Adjusting Points.
PRODUCT OVERVIEW Front Panel 4 POWER 1 Item Function STATUS 2 Tx/Rx 3 5 Description 1 Power Displays yellow when power is on 2 Status Blinks red when data is being read from or written to HDD 3 4 Tx/Rx Blinks yellow when network connection is functioning properly IR Receiver Receiver for IR remote 5 USB Interfaces Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB Hard Disk Drive (HDD).
PRODUCT OVERVIEW Remote Control The remote control provided requires two (2) AAA batteries. Install batteries before operating.
PRODUCT OVERVIEW USB Mouse A standard three-button (left/right/scroll-wheel) USB mouse can be used with this DVR. To use a USB mouse, simply plug the USB mouse into one of the USB interfaces on the front panel. NOTE : The DVR will automatically detect a compatible mouse. Follow the steps below to operate the USB mouse. 1 Left-Button: • Click to select channel, show quick set menu in Live View, menu select and menu enter. • Double-click in Live View to switch between single-screen and multi-screen.
PRODUCT OVERVIEW Input Method Description To enter text or numerical data, the system uses a virtual keypad. In fields where letters or numbers can be entered, you can switch between various formats — numbers, upper case letters (ABC), and lowercase letters (abc).
PRODUCT OVERVIEW Rear Panel 2 10 IN POWER 1 9 2 10 3 11 4 12 5 13 6 14 7 15 8 16 VIDEO OUT HDMI VGA OUT AUDIO 5 4 3 VIDEO IN 1 6 LAN 7 D+ DRS-485 8 Function Description 1 Video In BNC interface for TVI and analog video input. 2 Audio In RCA connector 3 Audio Out RCA connector 4 VGA DB15 connector for VGA output. Display local video output and menu. 5 HDMI HDMI video output connector. 6 USB Port Universal Serial Bus (USB) port for additional devices.
INITIAL SETUP Proper Startup Proper startup and shutdown procedures are crucial to expanding the life of the DVR. Check that the voltage of the extra power supply is the same with the DVR’s requirement, and the ground connection is working properly. Start Up and Shut Down Starting Up 1. Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an Uninterrupted Power Supply (UPS) be used in conjunction with the device. 2.
INITIAL SETUP Setup Wizard Quick Startup After the initial system power up, the Setup Wizard will automatically launch. Please select the system language in the dropdown list on your demand. To skip the Setup Wizard temporarily, click the “Cancel” button. Click “Next” in the Wizard screen to enter the “Login” window. To login to the Setup Wizard, enter the default admin password 12345. Check the New Admin Password box. Enter and confirm a new password and then click Next to set the date and time.
INITIAL SETUP Network Wizard Click Next button after you having configured the network parameters, which will take you to the Advanced Network Setup Wizard window. Set the parameters of port No., ezviz Cloud, Auto UPnP or DDNS if required. Click Next button after configuring the advanced network parameters, which will take you to the HDD HDD Management After the network has been configured, the HDD needs to be initialized in order to activate the HD. Click Init and then Next.
INITIAL SETUP Adding and Connecting the IP Cameras The main function of the DVR is to connect the network cameras and record the video got from it. So before you can get a live view or record of the video, you should add the network cameras to the connection list of the device. Before you start: Ensure the network connection is valid and correct. For detailed checking and configuring of the network, please see Chapter 9. NOTE : Up to 2-ch IP cameras can be connected. OPTION 1: 1.
INITIAL SETUP 4. To add other IP cameras: 1) Click the Custom Adding button to pop up the Add IP Camera (Custom) interface. 2) You can edit the IP address, protocol, management port, and other information of the IP camera to be added. 3) Click Add to add the camera OPTION 2: 1. Enter the Camera Management interface. Menu> Camera> Camera 2. Repeat the step 3 and 4 of OPTION 1 to add the camera. 3. (For the encoders with multiple channels only) check the checkbox of Channel No.
INITIAL SETUP 3. (For the encoders with multiple channels only) check the checkbox of Channel No. in the pop-up window, as shown in the following figure, and click OK to finish adding Editing the Connected IP Cameras and Configuring Customized Protocols After the adding of the IP cameras, the basic information of the camera lists in the page, you can configure the basic setting of the IP cameras. 1. Click the icon to edit the parameters; you can edit the IP address, protocol and other parameters.
LIVE VIEW Live View Introduction What is Live View? Live view shows you the video image from each camera in real time. The DVR will automatically enter Live View mode when powered on. It is also at the very top of the menu hierarchy, thus hitting the ESC many times (depending on which menu you’re on) will bring you to the Live View mode.
LIVE VIEW Operations Operations in Live View? Live View offers the following functions: Function Description Single Screen Displays only one screen on the monitor Multi-Screen Simultaneously displays multiple screens on the monitor Auto-Switch Use to auto switch between screens Dwell time for each screen must be set in the Configuration menu before enabling (Menu > Configuration > Live View > Dwell Time) Start Recording Continuously record (motion detection record supported) Quick Settings Set
LIVE VIEW Live View Quick Setting Toolbar Each channel offers a quick setting toolbar for single-click mouse options in the corresponding screen. Icon Description Icon Description Enable/Disable Manual Record Digital Zoom PTZ Control Mute/Audio on Close Live View Image Settings Instant Playback Instant Playback only shows the record in last five minutes. If no record is found, it means there is no record during the last five minutes.
LIVE VIEW Adjust Live View Settings 1. To configure Live View settings (such as the Output interface, dwell time, mute or audio on, or screen number for each channel), Enter the Live View interface: Menu > Configuration > Live View.
PTZ CONTROLS PTZ Pan/Tilt/Zoom (PTZ) Setup: NOTE: Consult the instruction manual of your PTZ camera for complete information about your camera, including protocol, baud rate and parity settings before beginning setup. Enter these settings in the DVR. Configuring PTZ Settings PTZ is an acronym for pan, tilt, zoom. PTZ cameras that allow the camera to pan left and right, tilt up and down, and zoom in and out. To set the parameters of a PTZ camera, enter the PTZ Settings interface: Menu > Camera > PTZ. 1.
PTZ CONTROLS Calling Presets in PTZ Setting Interface Enable a position for a PTZ camera to point to when an event takes place. 1. Click the button PTZ in the lower-right corner of the PTZ setting interface; Or press the PTZ button on the front panel in the quick or click the PTZ Control icon setting bar, or select the PTZ option in the rightclick menu to show the PTZ control panel. 2. Choose Camera in the dropdown list. 3. Click the button to show the general settings of the PTZ control. 4.
PTZ CONTROLS Calling Patrols in PTZ Setting Interface Calling a patrol makes the PTZ to move according the predefined patrol path. 1. Click the button PTZ in the lower-right corner of the PTZ setting interface; 2. Click the PTZ control. button to show the general settings of the 3. Select a patrol in the dropdown list and click the Call Patrol button to call it. 4. You can click the Stop Patrol button to stop calling it.
PTZ CONTROLS Customizing Linear Scan Limit The Linear Scan can be enabled to trigger the scan in the horizontal direction in the predefined range. NOTE : This function is supported by some certain models. 1. Enter the PTZ Control interface. Menu > Camera > PTZ 2. Use directional button to wheel the camera to the location where you want to set the limit. Click Left Limit or Right Limit to link location to corresponding limit.
PTZ CONTROLS PTZ Control Panel To enter the PTZ control panel, there are two ways supported. OPTION 1: In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button. OPTION 2: In the Live View mode, you can press the PTZ Control button on the front panel or on the remote control, or choose the PTZ Control icon , or select the PTZ option in the right-click menu.
RECORDING SETTINGS Configuring Encoding Parameters Check the storage mode of the HDD: Menu > HDD > General. Before you start 1. Click Advanced 2. If HDD mode is Quota: Set maximum record capacity and maximum picture capacity. If HDD mode is Group: Set the HDD group. Make sure the HDD has already been installed and initialized. Configure encoding parameters to define image quality including stream type and resolution.
RECORDING SETTINGS Configuring Record Schedule Record schedules are used to set times for cameras to automatically start or stop. Enter the Record Schedule interface: Menu > Record > Schedule 1. Choose the camera to schedule. 2. Check Enable Schedule. 1. Configure the record schedule by clicking Edit or choose a color icon under the Edit button and draw the schedule line on the panel. 2. Select the day of the week to schedule 3. Check All Day item to schedule an all-day recording.
RECORDING SETTINGS Drawing a Schedule 1. Click on the color to select a record type in the event list. Normal recording Recording triggered by motion Recording triggered by alarm Recording triggered by either motion or alarm Recording triggered by both motion and alarm Delete set schedule 2. Click Apply. (To apply to other channels, click Copy and select channels).
RECORDING SETTINGS Configuring Alarm Triggered Record Enter the Alarm Triggered interface: Menu > Configuration > Alarm 1. Select Alarm Input tab and configure parameters. 2. Choose N.O (Normally Open) or N.C (Normally Closed). 3. Check Enable. 4. Click Settings. 5. Choose the alarm triggered recording channel. 6. Check the checkbox to select channel 7. Click Apply to save the settings. 8. Click OK to return to upper level menu.
RECORDING SETTINGS Manual Record Follow the steps to set parameters for the manual record. Using manual record, you don’t need to set a schedule for recording. Enter the Manual Settings interface: Menu > Manual 1. Click Record. 2. Click status button to change to . Or click the status icon of Analog to enable manual record of all channels. 3. Disable manual record. Click the status icon NOTE : After rebooting all the manual records enabled are canceled.
RECORDING SETTINGS Configuring Redundant Recording and Capture Before you start Storage mode in HDD Advanced Settings must be set to Group before the HDD Property can be set to Redundant. Redundant recording and capture enhances data safety and reliability. To configure, enter the HDD Information interface: Menu > HDD. Select the HDD and click . 1. Set HDD Property to Redundancy. 2. Click Apply. 3. Click OK.
RECORDING SETTINGS Configuring HDD Group for Recording Record files and captured pictures can be saved to certain HDD groups. To configure HDD groups, enter the HDD Setting interface: Menu > HDD > Advanced 1. Click Advanced. 2. Set Mode to Group, click Apply and select Yes to Reboot. 3. Select General. 4. Click to enter Editing interface. 5. Configure HDD group: - Choose a group number. - Click Apply. - Click OK. 6. Choose destination channels to save record files in HDD group: - Select Advanced.
RECORDING SETTINGS Files Protection Record files can be protected from deletion by locking record files or setting the HDD Property to Read-Only. Locking Recording Files in Playback Enter the Playback interface: Menu > Export. 1. Select the channels you want to investigate by checking the checkbox to . 2. Configure the record type, file type, start time and end time. 3. Click Search to show the results. 4. Protect the record files.
RECORDING SETTINGS Protect File by Setting HDD Property to Read-Only Enter the HDD Setting interface: Menu > HDD. Before you start To edit HDD property, you need to set the storage mode of the HDD to Group. 1. Click to edit the preferred HDD. NOTE : To edit HDD property, set the storage mode of the HDD to Group. 2. Set HDD Property to Read-only. 3. Click OK. NOTE : Files can only be saved when HDD Property is set to R/W.
PLAYBACK Playing Back by Channel Instant Playback by Channel In Live View mode, choose a channel to view by clicking the button on the quick setting toolbar. NOTE : Instant playback will only play files recorded on the selected channel during the previous five minutes. Playback by Channel Enter the Playback interface: Menu > Playback (on mouse) or by pressing PLAY on front panel. Use bottom toolbar to control playing progress.
PLAYBACK Playback by Time To play recorded files from a specified time duration (Multi-channel simultaneous playback and channel switch are supported) enter the Playback interface: Menu > Playback. Choose the desired channel and click the calendar. NOTE : Dates highlighted as contain recorded files. NOTE : Dates displayed as do not contain recorded files.
PLAYBACK Playback by Tag Video tags allow records to be tagged with labels in order to appear in future searches. Before tags can be searched, they must be added. To add a tag, enter the Playback interface: Menu > Playback and find the record to tag. Click to add default tag. Click to add customized tag and input tag name. NOTE : Maximum 64 tags can be added to a single video file. See table on page 40 for more details on Playback Controls. To manage tags through the File Management interface: 1.
PLAYBACK To search available tags, access the Playback interface: Menu > Playback. 1. Select the Tag from dropdown list in Playback interface. 2. Choose the channels and edit Start Time and End Time. 3. Click Search. NOTE : Enter keyword in the text box to search the tag on your demand. 4. Click to play back the file. 5. Click Back to return to search interface. See table on page 40 for more details on Playback Controls.
PLAYBACK Playback by System Logs To play record files associated with system logs, enter the Log Information interface: Menu > Maintenance > Log Information. Click the Log Search tab. 1. Set search time and type. 2. Click Search. 3. Choose a log with record file and click to enter the Playback interface. See table on page 40 for more details on Playback Controls. NOTE : If there is no record file at the time point of the log, the message box “No Result Found” will pop up.
PLAYBACK Auxiliary Functions of Playback Frame-by-Frame Playback Enter the Playback interface: Menu > Playback. Using Mouse In record file, click until speed adjusts to single-frame and one click on the playback screen represents the playback of one frame. until speed adjusts to single-frame and one click on the playback screen represents To reverse playback, click the reverse playback of one frame. One click on , one click on the Playback screen or Enter button represents reverse playback of one frame.
PLAYBACK Digital Zoom Enter the Digital Zoom interface by clicking on the playback control bar. Use the mouse to draw a red rectangle to enlarge the image inside the rectangle up to 16 times its size. Right-click to exit. Reverse Playback of Multi-Channel You can play back record files of multi-channel reversely. Up to 16-ch (with 1920*1080 resolution) simultaneous reverse playback is supported. Menu > Playback. Select channel(s) and date on the calendar. Click to play file in reverse.
BACKUP Picture Playback To play captured pictures that are stored in the HDD, enter the Playback interface: Menu > Playback. Select the picture in the dropdown list. Select channels and edit start/end times. Click Search. Choose a picture you want to view and click . You can click Back to return to search interface.
BACKUP Backing Up By Normal Video Search The record files can be backed up to various USB devices, such as USB flash drives, USB HDDs, and USB writer. To quickly export record files to a backup device, enter the Video Export interface: Menu > Export > Normal. Before you start Please insert the backup device(s) into the device. 1. Set search condition and click Search 2. Select files you want to back up. Click button . to play the record file if you want to check it.
BACKUP Export by Normal Video Search using USB Writer Stay in the Exporting interface until all record files are exported with pop-up message box “Export finished”. 4. Check backup result. Choose the record file in Export interface and click to check it. NOTE : button The Player player.exe will be exported automatically during record file export.
BACKUP Backup by Event Search To back up event-related files, enter the Export interface: Menu > Export > Event. 1. Select Alarm Input or Motion from Event Type dropdown list. 2. Check cameras and set the search time. 3. Click Search. NOTE : Event types contain Alarm Input and Motion; we take the backup by motion detection as the example. 4. Select record files to export and click Quick Export. 5. Click Details to view more information. 6.
BACKUP Backing up Video Clips You may also select video clips to export directly during Playback, using USB devices, such as USB flash drives, USB HDDs, and USB writers. Enter the Playback interface: Menu > Playback. 1. During playback, use and toolbar to start and stop clipping. 2. Click the icon buttons in playback to enter the Clips Export interface. NOTE : Up to 30 items of video clips can be selected for backup at one time. 3. Click Export to export the selected video clips to the backup device.
BACKUP Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”. 4. Or a prompt will pop up when you quit the Playback interface if there are clips not saved. 5. Click Yes to save video clips and enter Export interface, or click No to quit without saving video clips. 6. Check backup result. NOTE : The Player player.exe will be exported automatically during record file export.
BACKUP Managing Backup Devices Management of USB Flash Drives and USB HDDs - Enter the Search Result interface of record files: Menu > Export > Normal. 1. Set search condition and click Search. At least one channel should be selected. NOTE : 2. Select record files you want to back up. Click Export NOTE : At least one recording file shall be selected 3. Backup device management. Management of USB flash drives, USB HDDs Click New Folder if you want to create a new folder in the backup device.
ALARM SETTINGS Setting Motion Detection Enter the Motion Detection interface of Camera Management and choose a camera you want to set up motion detection: Menu > Camera > Motion. 1. Set detection area and sensitivity. Check Enable motion detection, use the mouse to draw detection area(s) and drag the sensitivity bar to set sensitivity. Click to set alarm response actions. 2.
ALARM SETTINGS Detecting Video Loss Detect video loss of a channel and take alarm response action(s). Enter the Video Loss interface of Camera Management: Menu > Camera > Video Loss and select the channel to detect. 1. Check Enable Video Loss Alarm and click set up handling of video loss. to 2. Select Arming Schedule. 3. Choose one day of a week and up to eight time periods can be set within each day. Or you can click the Copy button to copy the time period settings to other day(s).
ALARM SETTINGS Detecting Video Tampering Video tampering triggers an alarm when a lens is covered. To configure a video tampering alarm, enter the Video Tampering interface of Camera Management: Menu > Camera > Video Tampering and select the channel to detect. 1. Check Enable Video Tampering and drag sensitivity bar to adjust the sensitivity. 2. With the mouse, draw the area you want to detect video tampering. 3. Click to set handling method of video tampering.
ALARM SETTINGS Setting All-day Video Quality Diagnostics The device provides two ways to diagnose the video quality: manual and all-day. Perform the following steps to set the threshold of the diagnosing and the linkage actions. 1. Enter Video Quality Diagnostics settings interface of Camera Management and select a channel you want to detect video tampering. Menu> Camera> Video Quality Diagnostics 2. Check the checkbox of Enable Video Quality Diagnostics. 3.
ALARM SETTINGS Handling Exceptions Alarm Exception settings refer to the handling method of various exceptions. Exception Description HDD Full The HDD is full HDD Error Writing HDD error, unformatted HDD, etc. IP Conflicted Duplicated IP address Illegal Login Incorrect user ID or password Input/Recording Resolution Mismatch The input resolution is smaller than the recording resolution.
ALARM SETTINGS Setting Alarm Response Actions Take alarm response actions will be activated when an alarm or exception occurs, including Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Send Email and Trigger Alarm Output. Full Screen Monitoring When an alarm is triggered, the local monitor (HDMI, VGA) display in full screen the video image from the alarming channel configured for full screen monitoring.
ALARM SETTINGS Configuring Email Before you configure email settings Make sure you have configured the IPv4 Address, IPv4 Subnet Mask, IPv4 Gateway and the Preferred DNS Server in the Network Settings menu. Please refer Configuring General Settings for detailed information. Email notifications can be sent to all designated users when an alarm event is detected, when a motion event is detected, or when the administrator password is changed.
NETWORK SETTINGS Configuring General Settings Network settings must be properly configured before you operate DVR over network. Enter the Network Settings interface: Menu > Configuration > Network > General 1. Click General. In the General Settings interface, you can configure the following settings: NIC Type, IPv4 Address, IPv4 Gateway, MTU and DNS Server. If the DHCP server is available, you can check the checkbox of DHCP to automatically obtain an IP address and other network settings from that server.
NETWORK SETTINGS Configuring Extranet Access If your DVR is set to use PPPoE as its default network connection, you may set Dynamic DNS (DDNS) to be used for network access. Prior registration with your ISP is required before configuring the system to use DDNS. Enter the Network Settings interface: Menu > Configuration > Network > DDNS 1. Click DDNS. 2. Check DDNS checkbox to enable this feature. 3. Select DDNS Type.
NETWORK SETTINGS • SimpleDDNS: 1) The Server Address of the SimpleDDNS server appears by default: www.simpleddns.com. 2) Enter the Device Domain Name. You can use the alias you registered in the SimpleDDNS server or define a new device domain name. If a new alias of the device domain name is defined in the DVR, it will replace the old one registered on the server.
NETWORK SETTINGS Access the Device via Web Browser or Client Software: After having successfully registered the device on the SimpleDDNS server, you can access your device via web browser or Client Software with the Device Domain Name (Device Name). Option 1: Access the Device via Web Browser: Open a web browser, and enter http://www.simpleddns.com/ alias in the address bar. Alias refers to the Device Domain Name on the device or the Device Name on the SimpleDDNS server. Example: http://www.simpleddns.
NETWORK SETTINGS Configuring NTP Server A Network Time Protocol (NTP) Server can be configured on your DVR to ensure the accuracy of system date/time. To configure, enter the Network Settings interface: Menu > Configuration > Network > NTP. 1. Select the NTP tab to enter the NTP Settings interface 2. Check the Enable NTP checkbox to enable this feature. 3. Configure the following NTP settings: • Interval: Time interval between the two synchronizing actions with NTP server. The unit is minute.
NETWORK SETTINGS Configuring NAT Before you start If you want to enable the UPnP™ function of the device, you must enable the UPnP™ function of the router to which your device is connected. When the network working mode of the device is set as multi-address, the Default Route of the device should be in the same network segment as that of the LAN IP address of the router.
NETWORK SETTING Configuring Remote Alarm Host With a remote alarm host configured, the DVR will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the Network Video Surveillance software installed. To configure, enter the Network Settings interface: Menu > Configuration > Network > More Settings. 1, Enter Alarm Host IP and Alarm Host Port. 2. Click Apply.
NETWORK SETTING Configuring Server and HTTP Ports You can change the server and HTTP ports in the Network Settings menu. The default server port is 8000 and the default HTTP port is 80. To configure, enter the Network Settings interface: Menu > Configuration > Network > More Settings. 1. Enter new Server Port (the default is 8000). 2. Enter new Server Port and HTTP Port. NOTE : The Server Port should be set to the range of 2000-65535 and it is used for remote client software access.
NETWORK SETTING Telnet Settings Telnet function provides an easy way to get access to the DVR. You can see the advanced information about the device by inputting command; as well the configuration can also be realized through telnet connection. Enter the Advanced settings interface: Configuration > Remote Configuration > Network Settings > Advanced. NOTE : 1. Check Enable Telnet. The telnet function turns invalid after the device shutting down or rebooting, you have to enable it again if required. 2.
NETWORK SETTING Configuring Network Detection You can obtain network connecting status of DVR through the network detection function, including network delay, packet loss, etc. Testing Network Delay and Packet Loss Enter the Network Traffic interface: Menu > Maintenance > Net Detect > Network Detection. 1. Enter Destination Address. 2. Click Test. NOTE : Clicking Test will display one of the following messages.
NETWORK SETTING Checking Network Status You can also check the network status and quick set the network parameters in this interface. Enter the Network Detection page: Menu > Maintenance > Net Detect > Network Detection 1. Click Status. NOTE : If the network is normal the following message will appear: If the message box pops out with other information instead of this one, you can click Network button to show the quick setting interface of the network parameters.
HDD MANAGEMENT Initializing HDDs A newly installed hard disk drive (HDD) must be initialized before it can be used with your DVR. Enter the HDD Information interface: Menu > HDD>General. 1. Select the HDD. 2. Click Init. 3. Click OK. 4. After the HDD has been initialized, the status of the HDD will change from Uninitialized to Normal. Before you continue Initializing the HDD will erase all data on it.
HDD MANAGEMENT Managing a Network HDD You can add the allocated NAS or disk of IP SAN to DVR, and use it as network HDD. Enter the HDD Information interface: Menu > HDD > General. 1. Click Add to enter the Add NetHDD interface. 2. Add the allocated NetHDD. 3. Choose NAS or IP SAN as the type. 4. Configure the NAS or IP SAN settings. • Add NAS disk: a. Enter the NetHDD IP address in the text field. b. Click Search to find available NAS disks. c.
HDD MANAGEMENT Managing eSATA When there is an external eSATA device connected to DVR, you can configure eSATA for the use of Record or Export, and you can manage the eSATA in the DVR. Enter the Advanced Record Settings interface. Menu >Record>Advanced 1. Select the eSATA type to Export or Record from the dropdown list of eSATA. Export: use the eSATA for backup. Refer to Backup using eSATA HDDs in Chapter Backing up by Normal Video Search for operating instructions. Record: use the eSATA for record.
HDD MANAGEMENT 5. Select HDD from the list and click icon to enter the Local HDD settings interface. 6. Select the Group number for the current HDD. NOTE : The default group No. for each HDD is 1. 7. Click OK to confirm the settings. 8. Click Yes to finish the settings. Setting HDD Property Before you start The HDD property can be set to redundancy, read-only or read/write (R/W). Set storage mode to Group before setting the HDD property.
HDD MANAGEMENT Configuring Quota Mode To configure each camera with allocated quota for the storage of recorded files and captured pictures. Enter the Storage Mode interface: Menu > HDD > Advanced. 1. Set Mode to Quota. NOTE : Reboot the DVR to enable changes. 2. After the reboot, return to this screen and select a camera. 3. Enter the storage capacity. Settings can be copied to other cameras if NOTE : needed by clicking Copy. Select the camera to apply the settings to and click OK.
HDD MANAGEMENT Checking S.M.A.R.T. Information The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures. Enter the HDD Detect interface: Menu > HDD > HDD Detect 1. Click the S.M.A.R.T. Settings tab to enter the interface. 2. Select the HDD to view its S.M.A.R.T. information list. NOTE : If you want to use the HDD even when the S.M.A.R.T.
HDD MANAGEMENT Configuring HDD Error Alarms You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Configure the HDD through the Exception interface: Menu > Configuration > Exceptions. 1. Select the Exception Type to HDD Error from the dropdown list. 2. Check the checkbox(s) below to select the linkage action(s) for HDD error The linkage actions can be selected to: Audible Warning, Notify Surveillance Center, Send Email and Trigger Alarm Output.
CAMERA SETTINGS Configuring OSD Settings You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Enter the OSD Configuration interface: Menu > Camera > OSD. Make appropriate changes and click Apply. 1. Select camera to configure. 2. Edit camera name. 3. Check boxes to configure display name, date, and week. 4. Select date and time formats and display mode. NOTE : Click and drag mouse on preview window to adjust OSD position.
CAMERA SETTINGS Configuring Video Parameters Enter the Image Settings interface: Menu > Camera > Image. Make appropriate changes and click Apply. Select camera to configure. 1. Select the camera to set image parameters. 2. Two periods for different image settings are provided, select the period name in the dropdown list. NOTE : The time periods cannot be overlapped with each other. 3. Select the mode from the drop-down list of Mode, there are four modes selectable: Standard, Indoor, Dim Light and Outdoor.
DVR MANAGEMENT AND MAINTENANCE Viewing Device Information Enter the System Information interface: Menu > Maintenance > System Info > Device Info. Viewing Camera Information Enter the System Information interface: Menu > Maintenance > System Info > Camera. Viewing Record Information Enter the System Information interface: Menu > Maintenance > System Info > Record.
DVR MANAGEMENT AND MAINTENANCE Viewing Network Information Enter the System Information interface: Menu > Maintenance > System Info > Network. Viewing HDD Information Enter the System Information interface: Menu > Maintenance > System Info > HDD.
DVR MANAGEMENT AND MAINTENANCE Search Log Files Operation, alarm, exception, and DVR information stored in log files can be viewed or exported at any time. Enter the Log Search interface: Menu > Maintenance > Log Search. 1. Set conditions for log search. 2. Click Search. NOTE : Up to 2000 log files can be displayed each time. Page 81 3. Click the button to view the log details. 4. Click the button to view a log’s related video files.
DVR MANAGEMENT AND MAINTENANCE Export Log Files If you want to export the log files, click the Export. Connecting Backup Device DVR Connect the backup device to DVR before operating log export. The log files exported to the backup device are named by exporting time 1. Select the backup device from the dropdown list of Device Name. 2. Click the Export to export the log files to the selected backup device.
DVR MANAGEMENT AND MAINTENANCE Export/Import Configuration Files To export configuration files to a device for backup, Enter the Import/Export Configuration File interface: Menu > Maintenance > Import/Export > and click Export. To import a file, select the file from the backup device and click Import. NOTE : DVR must be rebooted after an import and will reboot automatically after import completes.
DVR MANAGEMENT AND MAINTENANCE Upgrading System The firmware on your DVR can be upgraded by local backup device or remote FTP server. Upgrading by Local Backup Device Enter the Upgrade interface: Menu > Maintenance > Upgrade > Local Upgrade. 1. Enter the Upgrade interface: Menu > Maintenance > Upgrade 2. Click the Local Upgrade tab to enter the local upgrade menu. 3. Select the update file from the backup device. 4. Click the Upgrade button to start upgrading. 5.
OTHERS Configuring General Settings Configuration You can configure the output resolution, system time, mouse pointer speed, etc. through the General Settings interface: Menu > Configuration > General > General. Configure settings and click Apply. Setting Function Language The default language is English Resolution Select the output resolution, which must be the same with the resolution of the VGA/HDMI display.
OTHERS Configuring DST Settings Enter the General Settings interface: Menu > Configuration > General > DST Settings. NOTE : You can check the checkbox before the Auto DST Adjustment Item, or you can manually check the Enable DST checkbox, and then choose the date of the DST period. Configuring More Settings To configure more settings, access the General Settings interface: Menu > Configuration > General > More Settings. Once configured, click Apply.
DVR MANAGEMENT AND MAINTENANCE User Account Management There is a default account in the DVR: Administrator. The Administrator user name is admin and the password is 12345. The Administrator has the permission to add and delete user and configure user parameters. Adding a User Access the User Management interface: Menu > Configuration > User and then click Add. Enter the new user’s information, click Apply and then click OK. Level options include Guest or Operator.
DVR MANAGEMENT AND MAINTENANCE Local Configuration • Local Log Search to search and view logs and system information. • Local Parameters Settings to configure parameters, restore factory defaults, and import/export configuration files. • Local Advanced Operation operates HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output. • Local Shutdown Reboot shuts down or reboots the DVR.
DVR MANAGEMENT AND MAINTENANCE Deleting a User Access the User Management interface: Menu > Configuration > User. 1. Select the user 2. Click the button to delete. Editing a User Access the User Management interface: Menu > Configuration > User. 1. Select the user 2. Click the button to edit. NOTE : The admin user can also be edited. 3. Make necessary edits and click OK. Screen for editing Operator and Guest. Screen for editing Admin.
MOBILE APP SmartBridge High Definition Mobile App First Alert offers both a Smartphone as well as Tablet optimized app for mobile access to your live video stream! This manual was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, additional features and functions may have been added since that time and on-screen displays may change. We encourage you to visit our website at www.firstalert.
APPENDIX Hard Drive Removal & Installation Hard Drive Removal and Installation HDD Installation To replace the hard drive in the DVR: 1. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK. UNPLUG ALL POWER SOURCES, INCLUDING CAMERAS FROM THE DVR BEFORE REMOVING COVER. FAILURE TO DO SO CAN RESULT IN DAMAGE TO THE DVR OR ITS COMPONENTS AS WELL AS INJURY OR DEATH 2. Remove screws securing the cover of the DVR and remove cover. 3. Disconnect the hard drive power and data cables. 4.
APPENDIX Specifications 8 Channel 16 Channel H.264 H.264 Video/Audio Input Video Compression Analog and HD-TVI Video Input Supported Camera Types Audio Compression 8 Channel BNC Interface (1.0Vp-p, 75Ω) 16 Channel BNC Interface (1.0Vp-p, 75Ω) 720P25, 720P30, 720P50, 720P60, 1080P25, 1080P30, CVBS 720P25, 720P30, 720P50, 720P60, 1080P25, 1080P30, CVBS G.711u G.711u 1 Channel, RCA (2.0Vp-p, 1KΩ) 1 Channel, RCA (2.
APPENDIX FAQ’s , FAQ s If your problem is not listed below, please call our toll-free number for more support. Tech Services: 800-323-9005.
APPENDIX Glossary Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 1080P and the sub-stream having a maximum resolution of CIF. • DVR: Acronym for Digital Video Recorder. A DVR is device that is able to accept video signals from analog cameras, compress the signal and store it on its hard drives.
APPENDIX Troubleshooting Troubleshooting Error No image displayed on the monitor after the device is starting up normally. Possible Cause Solutions a) No VGA or HDMI connections. 1. Verify the device is connected with the monitor via HDMI or VGA cable. b) Connection cable is damaged. 2. Verify the connection cable is good. c) Input mode of the monitor is incorrect. If not, please connect the device with the monitor and reboot.
APPENDIX Troubleshooting Troubleshooting Error Live view stuck when video outputs locally. Possible Cause a) The frame rate has not reached the real-time frame rate. Solutions 1. Check the parameters of Main Stream (Normal) and Main Stream (Event). Select “Menu > Record > Encoding > Record”, and set the resolution of Main Stream (Event) the same as the one of Main Stream (Normal). 2. Verify the frame rate is real-time frame rate.
APPENDIX Warranty Warranty PRODUCT LIMITED WARRANTY BRK Brands, Inc., (“BRK”) the maker of First Alert® brand products warrants that for a period of one year from the date of purchase (the “Warranty Period”), this product will be free from defects in material and workmanship. BRK, at its sole option, will repair or replace this product or any component of the product found to be defective during the Warranty Period. Replacement or repair will be made with a new or remanufactured product or component.
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