USER MANUAL Network Video Recorder NVR1640
INTRODUCTION THANK YOU Welcome Thank you for choosing First Alert for your security needs! For more than half a century, First Alert has made the home-safety and security products that make your job easier. Our products are built to the highest standard which has earned us a leadership role in the home-safety and security product categories. We are committed to serving our customers, from the professionals who install our products, to the families and businesses who count on them.
INTRODUCTION KEY PRODUCT FEATURES Main Description Sixteen channel digital video recorder with Internet remote surveillance, motion detection, PTZ and alarm control suitable for applications such as high-end residential - new or remodel, light commercial, small business/retail, small warehouse or small grocery.
PRODUCT OVERVIEW PACKAGE CONTENTS , What s in the Box* NVR Device You will Neeed...
PRODUCT OVERVIEW CAMERA AND POWER CONNECTIONS Installing Cameras Slot for exposed cable installation Ring Installing Cable-Safe Mounting Bracket Decide if the camera is to be wall or ceiling mounted and if cable will be fed through mounting surface hidden directly behind the bracket or fed through the side of the bracket so cable is exposed. Mark area where you will drill your hole. The Cable-Safe Mounting Bracket has three Adjusting Points.
INTRODUCTION TABLE OF CONTENTS Section 1 2 3 4 5 Description Product Overview Package Contents Camera and Power Connections Safety Caution Statements Safety Caution Statements Front Panel Rear Panel Remote Control USB Mouse Virtual Keypad Initial Setup Startup and Shutdown Setup Wizard Adding and Connecting Cameras Live View Live View Introduction Operations PTZ Controls Configuring PTZ Settings Setting PTZ Presets, Patrols, and Controls Recording and Capture Settings Configuring Parameters Configuri
INTRODUCTION TABLE OF CONTENTS Section 8 9 10 11 12 13 14 Description Network Setting Configuring General Settings Configuring Advanced Settings Checking Network Traffic Configuring Network Detection HDD Management Initializing HDDs Managing a Network HDD Managing eSATA Managing HDD Group Configuring Quota Mode Configuring Disk Clone Checking HDD Status HDD Detection Configuring HDD Error Alarms Camera Settings Configuring OSD Settings Configuring Privacy Mask Configuring Video Parameters Managemen
SAFETY CAUTION STATEMENTS Safety Precautions • • • Do not drop, puncture, or disassemble the cameras or NVR. Do not tug on the power adapter. Use the plug to remove it from the wall. Do not expose the cameras or NVR to high temperatures. • • • For your own safety, avoid using the NVR when there is a storm or lightning in your area. Use the cameras and NVR with care. Avoid pressing hard on the cameras or NVR body. Do not use power cable if it is damaged or crushed.
SAFETY CAUTION STATEMENTS Fire and Electric Shock Hazard Statement CAUTION RISK OF ELECTRIC SHOCK CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK. UNPLUG ALL POWER SOURCES, INCLUDING CAMERAS FROM THE NVR BEFORE REMOVING COVER. FAILURE TO DO SO CAN RESULT IN DAMAGE TO THE NVR OR ITS COMPONENETS AS WELL AS INJURY OR DEATH Caution! When working with electrostatic sensitive devices such as hard disk or NVR unit, make sure you use a static-free workstation.
PRODUCT OVERVIEW Front Panel 5 6 eSATA RS-232 VGA VIDEO OUT 4 SW RS-485 ON KB ALARM IN T+T-R+R- GG D+D- 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 3 ALARM OUT 1G2G3G4G 2 LINE IN POE AUDIO Item 1 Function Status Indicators HDMI LAN Description Power Displays green when power is on Ready Displays green when device is functioning properly Status Displays green when the IR remote control is enabled Displays red when the function on the composite keys (SHIFT) are used No display when ne
PRODUCT OVERVIEW Item Function Description Shift Switch between letters, numbers, and functions of the following composite keys Enter the number 1 or access the main menu Enter the number 2 or the letters A, B, or C Use F1 in a list field to select all items PTZ Control mode - zoom out Enter the number 3 or the letters D, E, or F Use F2 to change tab pages PTZ Control mode - zoom in Enter the number 4 or the letters G, H, or I Use ESC to exit and return to previous screen 3 Composite Keys Enter the nu
PRODUCT OVERVIEW Rear Panel 7 4 5 eSATA RS-232 VGA VIDEO OUT 9 10 SW RS-485 ON KB ALARM IN T+T-R+R- GG D+D- 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 12 ALARM OUT 1G2G3G4G LINE IN POE HDMI AUDIO 15 1 2 3 6 LAN 14 8 11 13 Item Function Description 1 Video Out For connecting to a BNC monitor for video output CVBS Audio Out For connecting to a BNC monitor for audio output (synchronized with CVBS video output) VGA Audio Out For connecting to a BNC monitor for audio output (sy
PRODUCT OVERVIEW Remote Control The remote control provided requires two (2) AAA batteries. Install batteries before operating.
PRODUCT OVERVIEW USB Mouse A standard three-button (left/right/scroll-wheel) USB mouse can be used with this NVR. To use a USB mouse, simply plug the USB mouse into one of the USB interfaces on the front panel. NOTE : The NVR will automatically detect a compatible mouse. Follow the steps below to operate the USB mouse. 1 Left-Button: • Click to select a menu option. • Click to select channel and show quick set menu in Live View. • Double-click in Live View to switch between single-screen and multi-screen.
PRODUCT OVERVIEW Virtual Keypad To enter text or numerical data, the system uses a virtual keypad. In fields where letters or numbers can be entered, you can switche between various formats — numbers, upper case letters (ABC), and lowercase letters (abc).
INITIAL SETUP Powering your NVR Make sure the voltage of the extra power supply meets the NVR’s requirement and that the ground connection is working properly. Start Up and Shut Down Starting Up 1. Make sure the power cord is properly plugged into an electrical outlet. Using an Uninterruptible Power Supply (UPS) is highly recommended. The Power indicator LED on the front panel will display red when the device has power. 2. Press Power on the front panel.
INITIAL SETUP Setup Wizard Quick Startup After the initial system power up, the Setup Wizard will automatically launch. Click “Next” in the Wizard screen to work through the Setup Wizard. To skip the Setup Wizard temporarily, check the “Start wizard when device starts” box and then click “Exit.” To login to the Setup Wizard, enter the default admin password 12345. Check the New Admin Password box. Enter and confirm a new password and then click Next to set the date and time. Set the correct time zone.
INITIAL SETUP Network Wizard Check mark “Enable DHCP” and choose “Next” HDD Management After the network has been configured, the HDD needs to be initialized in order to activate the HD. Click Init and then Next.
INITIAL SETUP Adding an IP Camera After initializing the HDD, IP cameras can be added through the IP Camera interface. To find an online IP camera, click Search. Select the IP camera and click Add. Click Next to move to the next menu to configure the recording for the added IP camera. Once an IP camera is added, configure the recording settings and click Ok to complete the Setup Wizard.
INITIAL SETUP Adding and Connecting Cameras Before you start Connect network cameras via the PoE interfaces. If there are three fisheye cameras, connect them to any PoE interfaces. Protocol over Ethernet The Protocol Over Ethernet (PoE) interface allows electrical power and data to safely pass from Ethernet cables to connected network cameras. This NVR allows up to 16 direct network PoE camera connections. If the PoE interface is disabled, online network cameras can be connected.
LIVE VIEW Live View Introduction What is Live View? The Live View setting displays the real-time images from each camera. When powered on, the NVR automatically enters Live View mode. Live View Icons The Live View icons show the status of the record and alarm for each channel. The icons are located at the upper-right portion of the screen.
LIVE VIEW Operations Operations in Live View? Live View offers the following functions: Function Description Single Screen Displays only one screen on the monitor Multi-Screen Simultaneously displays mutiple screens on the monitor Auto-Switch Use to auto switch between screens Dwell time for each screen must be set in the Configuration menu before enabling (Menu > Configuration > Live View > Dwell Time) Start Recording Continuously record (motion detection record supported) Output Mode Set outp
LIVE VIEW Choosing Live View Functions The Live View functions described on the previous page can be set using either the front panel, the USB mouse, or an auxiliary monitor. Only certain features are available with each type of operation. The following table describes the functions available for each. Front Panel Operation Mouse Operation (Right-Click Menu) Auxiliary Monitor Single Screen Press corresponding alphanumeric button (e.g.
LIVE VIEW Live View Quick Setting Toolbar Each channel offers a quick setting toolbar for single-click mouse options in the corresponding screen. Icon Function Icon Function Enable / Disable manual record PTZ Control Capture Live View Strategy Image Settings Mute / Audio On Close Digital Zoom Instant Playback Stream Information NOTE : Image settings menu allows you to customize parameteres like contrast, brightness, saturation & hue.
PTZ Controls Channel-Zero Encoding In order to decrease bandwidth without affecting the image quality, channel-zero encoding is supported to get a remote view of many channels in real time from web browser of CMS software. Enter Live View Settings interface: Menu > Configuration > Live View> Channel-Zero Encoding. 1. Enable Channel-Zero Encoding. 2. Configure Frame Rate, Max. Bitrate Mode, and Max. Bitrate.
PTZ Controls Calling Presets in PTZ Setting Interface Enable a position for a PTZ camera to point to when an event takes place: Menu > Camera > PTZ > More Settings. 1. Check Call Preset. 2. Choose preset number. Calling Presets in Live View Mode 1. Click PTZ button. 2. Choose camera from list. 3. Double-click Preset from list.
PTZ Controls Customizing Patrols Patrols allow a PTZ camera to move to different points for set durations before moving to the next point. Key points correspond to presets: Menu > Camera > PTZ > More Settings. 1. Select patrol number from dropdown. 2. Click to add key point. 3. Configure key point parameters. The Key Point No. determines order. 4. Click OK. Choose corresponding preset number. Choose time duration to stay at key point. Choose speed at which PTZ camera will move to next key point.
PTZ Controls Calling Patrols in PTZ Setting Interface Start moving PTZ camera according to pre-defined patrol path in the PTZ setting interface: Menu > Camera > PTZ > More Settings. 1. Select patrol number and click 2. Click to call the patrol. to stop it. Calling Patrols in Live View Mode Start moving PTZ camera according to pre-defined patrol path in Live View mode by clicking the PTZ button in the PTZ Setting on the front panel. interface or by pressing the PTZ icon 1. Choose Patrol on control bar. 2.
PTZ Controls Customizing Patterns Set patterns by recording the movement of the PTZ camera and call the pattern to make the PTZ camera movement according to the predefined path: Menu > Camera > PTZ > More Settings. 1. Choose pattern number. 2. Click and use mouse to drag image or click directional buttons. The movement of the PTZ camera is recorded as the pattern. 3. Click to save.
PTZ Controls Calling Patterns in Live View Mode Move PTZ camera according to predefined patterns in Live View mode by clicking the PTZ button on the screen or pressing the PTZ button on the front panel. 1. Choose pattern number. 2. Double click pattern or select pattern and click to call it. PTZ Control Panel Option 1: In PTZ settings interface, click PTZ button in lower right corner. Option 2: In Live View mode, press PTZ Control button on front panel or remote control, or choose PTZ icon.
RECORDING AND CAPTURE SETTINGS Configuring Parameters Check the storage mode of the HDD: Menu > HDD > General. Before you start 1. Click Advanced Make sure the HDD has already been installed and initialized. 2. If HDD mode is Quota: Set maximum record capacity and maximum picture capacity. If HDD mode is Group: Set the HDD group. Configure parameters to define image quality including transmission stream type and resolution.
RECORDING AND CAPTURE SETTINGS Configuring Recording/Capture Schedule Record schedules are used to set times for cameras to automatically start or stop. The following steps can also be taken to set a schedule for automatic capture by entering the Capture tab in the Schedule interface: Menu > Record/Capture > Schedule > Record/Capture Schedule. 1. Choose the camera to schedule. 2. Check Enable Schedule. 3. Click Edit or choose a color icon under the Edit button and draw the schedule line on the panel. 1.
RECORDING AND CAPTURE SETTINGS Drawing a Schedule 1. Click on the color to determine the schedule type as continuous or an event. Normal recording Recording triggered by motion Recording triggered by alarm Recording triggered by either motion or alarm Recording triggered by both motion and alarm Recording triggered by VCA Delete set schedule 2. Click Apply. (To apply to other channels, click Copy and select channels).
RECORDING AND CAPTURE SETTINGS Configuring Motion Detection Recording and Capture Enter the Alarm Setting interface: Menu > Configuration > Alarm and click Alarm Input. 1. Select Alarm Input No and configure parameters. 2. Choose N.O (Normally Open) or N.C (Normally Closed). 3. Check Enable. 4. Click Settings. 5. Choose the alarm triggered recording channel. 6. Click Apply to save the settings. 7. Click OK to return to upper level menu.
RECORDING AND CAPTURE SETTINGS Manual Recording and Continuous Capture Enter the Manual Settings interface: Menu > Manual or press the REC/SHOT button on the front panel. 1. Click Record. 2. Click status button to change to . 3. Click to enable manual recording. Click disable manual recording. NOTE : Green to icon means the channel is configured to the record schedule. Reboot will activate all changes. To set continuous capture, click Continuous Capture. 1. Click Continuous Capture. 2.
RECORDING AND CAPTURE SETTINGS Configuring Redundant Recording and Capture Before you start Storage mode in HDD Advanced Settings must be set to Group before the HDD Property can be set to Redundant. Redundant recording and capture enhances data safety and reliability. To configure, enter the HDD Information interface: Menu > HDD. Select the HDD and click . 1. Set HDD Property to Redundancy. 2. Click Apply. 3. Click OK.
RECORDING AND CAPTURE SETTINGS Configuring HDD Group for Recording and Capture Record files and captured pictures can be saved to certain HDD groups. To configure HDD groups, enter the HDD Setting interface: Menu > HDD. 1. Click Advanced. 2. Set Mode to Group, click Apply and select Yes to Reboot. 3. Select General. 4. Click to enter Editing interface. 5. Configure HDD group: - Choose a group number. - Click Apply. - Click Yes in pop-up window. - Click OK. 6.
RECORDING AND CAPTURE SETTINGS File Protection Record files can be protected from deletion by locking record files or setting the HDD Property to Read-Only. Locking Recording Files in Playback Enter the Playback interface: Menu > Playback. 1. Check the channel and double-click to set calendar date. 2. During playback, click the file. button to lock current recording NOTE : In multi-channel playback mode, click the button to lock all recorded files related to playback channels. 3.
RECORDING AND CAPTURE SETTINGS Locking Recording Files in Export Enter the Export Setting interface: Menu > Export. 1. Select channels to review. 2. Configure Record Type, File Type, Start Time and End Time. 3. Click Search to view results. 4. Select files to protect. 5. Click to unlock file and to lock and protect file. NOTE : When unlocking a previously locked file, this message will appear: Setting HDD Property to Read-Only Enter the HDD Setting interface: Menu > HDD. 1.
PLAYBACK Playing Back Record Files Instant Playback by Channel In Live View mode, choose a channel to view by clicking the button on the quick setting toolbar. NOTE : Instant playback will only play files recorded on the selected channel during the previous five minutes. Playback by Channel Enter the Playback interface: Menu > Playback (on mouse) or by pressing PLAY on front panel. Use bottom toolbar to control playing progress.
PLAYBACK Playback by Time To play recorded files from a specified time duration, enter the Playback interface: Menu > Playback. Choose the desired channel and click the calendar. See table on page 34 for details on Playback Controls. NOTE : Dates highlighted as contain recorded files. NOTE : Dates displayed as do not contain recorded files. Playback by Event Search To play recorded files on one or more channels by a restricting event type, enter the Playback interface: Menu > Playback.
PLAYBACK Playback by Tag Video tags allow records to be tagged with labels in order to appear in future searches. Before tags can be searched, they must be added. To add a tag, enter the Playback interface: Menu > Playback and find the record to tag. Click to add default tag. Click to add customized tag and imput tag name. NOTE : Maximum 64 tags can be added to a single video file. See table on page 34 for more details on Playback Controls. To manage tags through the File Management interface: 1.
PLAYBACK To search available tags, access the Playback interface: Menu > Playback. 1. Select the Tag from dropdown list in Playback interface. 2. Choose the channels and edit Start Time and End Time. 3. Click Search. NOTE : Enter keyword in the textbox to search the tag on your demand. 4. Click to play back the file. 5. Click Back to return to search interface. See table on page 34 for more details on Playback Controls.
PLAYBACK Playback by System Logs To play record files associated with system logs, enter the Log Information interface: Menu > Maintenance > Log Information. Click the Log Search tab. 1. Set search time and type. 2. Click Search. 3. Choose a log with record file and click to enter the Playback interface. See table on page 34 for more details on Playback Controls. NOTE : If there is no record file at the time point of the log, the message box “No Result Found” will pop up.
PLAYBACK Auxiliary Functions of Playback Frame-by-Frame Playback Enter the Playback interface: Menu > Playback. Using Mouse Using Front Panel In record file, click until speed adjusts to single-frame and one click on the playback screen represents the playback of one frame. Rotate and hold outer ring on Jog Shuttle counter to adjust speed to clockwise or click single-frame.
PLAYBACK Picture Playback To play captured pictures that are stored in the HDD, enter the Playback interface: Menu > Playback. Select the picture in the dropdown list. Select channels and edit start/end times. Click Search. . You can click Back to return to search interface.
BACKUP Backing Up Record Files Quick Export To quickly export record files to a backup device, enter the Video Export interface: Menu > Export > Normal. 1. Choose the channel to back up. 2. Click Quick Export. 3. Click Export to begin exporting. NOTE : If duration of record files on a specified channel exceed one day, the following message will appear: “Max 24 hours are allowed for quick export.” NOTE : Stay in Exporting interface until all files are exported. 4.
BACKUP Normal Video Search Backup Backup Using USB Flash Drive and USB HDDenter the Export interface: Menu > Export > Normal. 1. Set search condition and click Search. 2. Select the files to back up. Click record file if you want to check it. to play the NOTE : The size of the currently selected files is displayed in the lower-left corner. 3. Click Export All to export all recording files, or click Export to enter the Export interface.
BACKUP Backup Using USB Writer and SATA Writerenter the Export interface: Menu > Export > Normal. 1. Set search condition and click Search. 2. Select the files to back up. Click record file if you want to check it. to play the NOTE : The size of the currently selected files is displayed in the lower-left corner. 3. Click Export. NOTE : If USB writer or SATA is not recognized, click Refresh, reconnect device, or check compatibility. NOTE : Stay in interface until “Export finished” message appears. 4.
BACKUP Backup Using eSATA HDDsEnter Menu > Record > Advanced. 1. Choose eSATA and set usage at Export. 2. Click Yes to reboot system. NOTE : The usages of eSATA HDD contain Record/ Capture and Export. Changes in usage will take effect after rebooting. 3. Enter Export interface: Menu > Export > Normal. 4. Set search condition and click Search. 5. Select files to back up. Click want to check it.
BACKUP Backup by Event Search To back up event-related files, enter the Export interface: Menu > Export > Event. 1. Select Alarm Input from Event Type dropdown list. 2. Select Alarm Input No. and time. 3. Click Search. NOTE : Event types contain Alarm Input, Motion and VCA; we take export by alarm input as an example. 4. Select record files to export and click Quick Export. 5. Click Details to view more information. 6.
BACKUP Backup Video Clips Enter the Playback interface: Menu > Playback. and 1. During playback, use toolbar to start and stop clipping. 2. Click the interface. buttons in playback button to enter the File Management 3. Click the Video Clips tab to check and export files. NOTE : A maximum of 30 clips can be selected per channel. 4. Check files and click Export to start backup or click Export All to export all recording files.
BACKUP Backing Up Pictures Backup Using Captured Pictures in PlaybackEnter the Playback interface: Menu > Playback. 1. During playback, click the picture. 2. Click the interface. button to capture button to enter the File Management 3. Click the Playback Capture tab to check and export pictures. Backup All Types of Captured PicturesEnter the Export interface: Menu > Export > Picture. 1. Select the channel, image type, Start Time and End Time. 2. Click Search. 3. Select pictures to back up. 4.
BACKUP To manage backup device: 1. Click New Folder if needed. 2. Select a record file or folder in backup device and click button to delete or button to play. 3. Click Format to format backup device. NOTE : If USB not recognized, click Refresh, reconnect device, or check compatibility. Management of USB Writers and DVD-R/WEnter the Search Result interface: Menu > Export > Normal. 1. Set search condition and click Search. NOTE : At least one channel should be selected. 3. Select files to back up. 4.
BACKUP Hot Spare Device Backup Before you start At least two devices must be online. A bidirectional connection is required to be built between the hot spare device and each working device. Start Set a hot spare device Add a hot spare device on normal device Add the normal device on the hot spare device Setting Hot Spare Device Enter the Hot Spare Settings interface: Menu > Configuration > Hot Spare. 1. Set the Work Mode as Hot Spare. 2. Click Apply. 3. Click Yes to reboot device.
BACKUP Managing Hot Spare System Enter the Hot Spare Settings interface: Menu > Configuration > Hot Spare. 1. Check the box to select the working device from the device list. 2. Click Add. NOTE : A hot spare device can connect up to 32 working devices. View the working status on the Working Status list. When working properly, “No Record” displays. When offline, the hot spare device will record the video of the IP Camera connected to the working device for backup.
ALARM SETTINGS Setting Motion Detection Alarm Enter the Motion Detection interface of Camera Management Management and choose a camera you want to set up motion detection: Menu > Camera > Motion. 1. Check Enable Motion Detection and draw the detection area with the mouse. 2. Drag the Sensitivity bar to set sensitivity level. 3. Click the button to set alarm response options. 4. Click the Trigger Channel tab. 5.
ALARM SETTINGS Setting Sensor Alarms Enter Alarm Settings of System Configuration interface: Menu > Configuration > Alarm > Alarm Input. Check Enable and click Settings. 1. Select Trigger Channel and select channels to start record/capture or to monitor in full-screen when an external alarm is input. 2. Click Apply and then select Arming Schedule. 3. Choose day of the week and up to eight time periods. 4. Click Apply. NOTE : Settings can be copied to other days by clicking Copy.
ALARM SETTINGS Detecting Video Loss Alarm Enter the Video Loss interface of Camera Management: Menu > Camera > Video Loss and select the channel to detect. 1. Check Enable Video Loss Alarm and click set up handling of video loss. to 2. Select Arming Schedule. 3. Choose a day of the week and up to eight time periods (time periods cannot overlap). 4. Click Apply. 5. Select Linkage Action to set up alarm response action of video loss. Click OK.
ALARM SETTINGS Handling Exceptions Alarm To handle various exception alarms, enter the Exception interface: Menu > Configuration > Exceptions.
ALARM SETTINGS Full Screen Monitoring - When an alarm is triggered, the local monitor (VGA, HDMI or BNC monitor) will display, in full screen, the video image from the alarming channel configured for full screen monitoring. If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time). A different dwell time can be set by going to Menu> Configuration> Live View> Full Screen Monitoring Dwell Time.
ALARM SETTINGS Setting Alarm Response Actions To manually trigger or clear an alarm output, enter the Alarm interface: Menu > Manual > Alarm. Click Trigger/Clear if you want to trigger or clear an alarm output. Click Trigger All if you want to trigger all alarm outputs. Click Clear All if you want to clear all alarm outputs. Configuring General Settings Enter the Network Settings interface: Menu > Configuration > Network > General. Set the appropriate parameters and click Apply.
NETWORK SETTING Configuring DDNS To configure the Dynamic DNS (DDNS), enter the Network Settings interface: Menu > Configuration > Network > DDNS. NOTE : Prior registration with your ISP is required before configuring the system to use DDNS. 1. Check Enable DDNS. 2. Select the DDNS Type (options include IPServer, DynDNS, PeanutHull, NO-IP, and SimpleDDNS). Follow the instructions in the table below. 3. Click Apply. DDNS Type Instructions IPServer Enter Server Address for IPServer.
NETWORK SETTING Configuring SNMP Before you start Download the SNMP software and manage to receive device information via SNMP port before configuring the SNMP. By setting the Trap Address, the NVR is allowed to send the alarm even and exception message to the surveillance center. Access the SNMP to get device status and parameterrelated information by entering the Network Settings interface: Menu > Configuration > Network > SNMP. 1. Check Enable SNMP. 2. Configure Trap Address and Trap Port. 3.
NETWORK SETTING Configuring RTSP The Real Time Streaming Protocol (RTSP) controls streaming media servers. To configure, enter the Network Settings interface: Menu > Configuration > Network > More Settings. 1. Enter the RTSP port in the RTSP Service Port field (the default RTSP port is 554). 2. Click Apply. Configuring Server and HTTP Ports To configure, enter the Network Settings interface: Menu > Configuration > Network > More Settings. 1. Enter new Server Port (the default is 8000).
NETWORK SETTING Configuring Email Before you configure email settings The NVR must be connected to a local area network (LAN) that maintains an SMTP mail server. It must also be connected to either an intranet or the Internet — depending on the location of the email accounts to which the emails will be sent. Email notifications can be sent to all designated users when an alarm event is detected, when a motion event is detected, or when the administrator password is changed.
NETWORK SETTING Configuring NAT Before you start To utilize Universal Plug and Play (UPnP™) on the NVR, the UPnP™ function must first be enabled on the router connected to the NVR. When the network working mode of device is set as multi-address, the Default Route of the device should be in the same network segment as that of the LAN IP address of the router.
NETWORK SETTING If router does not support the UPnPTM function, follow these steps: Enter the Network Settings interface: Menu > Configuration > Network. 1. Select NAT tab 2. Leave Enable UPnP box uncheked. button to activate the External Port 3. Click the settings dialog box. 4. Configure as mentioned on the previous page. 5. Click OK and then Apply. 6. Enter virtual server setting page of router and populate Internal Source IP.
NETWORK SETTING Telnet Settings The Telnet function provides easy access to the NVR. Enter the Advanced settings interface: Configuration > Remote Configuration > Network Settings > Advanced. 1. Check Enable Telnet. 2. Click Save. 3. Open the Command Prompt window on the PC, and input “telnet IP Address” to connect with the NVR. For example, if the IP address of the NVR is 192.0.0.64, you can input “telnet 192.0.0.64” and then press Enter to connect.
NETWORK SETTING Exporting Network Packet To export the captured network data packet to a USB-flash disk, SATA/eSATA, DVD-R/W and other local devices, enter the Network Traffic interface: Menu > Maintenance > Net Detect > Network Detection. 1. Select backup device from Device Name dropdown list NOTE : Click Refresh if connected local backup device is not displayed. When it fails to detect the backup device, pleace check whether it is compatible with the NVR.
HDD MANAGEMENT Initializing HDDs If a hard disk drive (HDD) has not been initialized, the following message will appear when the NVR starts. Click Yes to immediately initialize. The HDD can also be initialized through the HDD Information interface: Menu > HDD > General. 1. Select the HDD. 2. Click Init. Before you continue All data on an HDD will be deleted once it has been initialized. 3. Click OK. Once initialized, this menu will appear with the status Normal.
HDD MANAGEMENT Managing a Network HDD To use an allocated NAS or disk of IP SAN as the network HDD of the NVR. Enter the HDD Information interface: Menu > HDD > General. 1. Click Add to enter the Add NetHDD interface. 2. Add the allocated NetHDD. 3. Choose NAS or IP SAN as the type. 4. Configure the NAS or IP SAN settings. • Add NAS disk: a. Enter the NetHDD IP address in the text field. b. Click Search to find available NAS disks. c.
HDD MANAGEMENT Managing eSATA When there is an external eSATA device connected to NVR, you can configure eSATA for the use of Record/Capture or Export, and you can manage the eSATA in the NVR. Enter the Advanced Record Settings interface: Menu > Record > Advanced. 1. Select the eSATA type to Export or Record/Capture from the dropdown list of eSATA. Export: use the eSATA for backup. Record/Capture: use the eSATA for record/capture. 2.
HDD MANAGEMENT 5. Select HDD from the list and click icon to enter the Local HDD settings interface. 6. Select the Group number for the current HDD. NOTE : The default group No. for each HDD is 1. 7. Click OK to confirm the settings. 8. Click Yes to finish the settings. Setting HDD Property Before you start Set storage mode to Group before setting the HDD property. Enter the HDD Information interface: Menu > HDD > General. 1. Select HDD from the list and click the Local HDD Settings interface. 3.
HDD MANAGEMENT Configuring Quota Mode To configure each camera with allocated quota for the storage of recorded files and captured pictures. Enter the Storage Mode interface: Menu > HDD > Advanced. 1. Set Mode to Quota. NOTE : Reboot the NVR to enable changes. 2. After the reboot, return to this screen and select a camera. 3. Enter the storage capacity. NOTE : Settings can be copied to other cameras if needed by clicking Copy. Select the camera to apply the settings to and click OK.
HDD MANAGEMENT Configuring Disk Clone Before you start An eSATA disk should be connected to the NVR before starting. If the S.M.A.R.T detection result declares the HDD is abnormal, you can choose to clone all the data on the HDD to an inserted eSATA disk manually. An eSATA disk should be connected to the device. 1. Enter the HDD Advanced Setting interface: Menu > HDD > Advanced. 2. Click the Disk Clone tab. 3. Make sure usage of the eSATA disk is set to Export.
HDD MANAGEMENT Checking HDD Status To check the status on the installed HDDs, enter the HDD Information interface: Menu > HDD > General. NOTE : Normal or Sleeping status means the HDD is working normally. Uninitialized or Abnormal means the HDD needs to be initialized or possibly replaced. 1. Enter the System Information Interface: Menu > Maintenance > System Info. 2. Click the HDD tab to view the status of each HDD displayed on the list. HDD Detection To detect the HDD with the S.M.A.R.T.
HDD MANAGEMENT Configuring HDD Error Alarms When HDD status is Uninitialized or Abnormal, configure the HDD through the Exception interface: Menu > Configuration > Exceptions. 1. Choose HDD Error as the Exception Type and then check the box for the desired alarm type. NOTE : When the Trigger Alarm Output is selected, the Alarm Output can also be detected. 2. Click Apply.
CAMERA SETTINGS Configuring OSD Settings Enter the OSD Configuration interface: Menu > Camera > OSD. Make appropriate changes and click Apply. 1. Select camera to configure. 2. Edit camera name. 3. Check boxes to configure display name, date, and week. 4. Select date and time formats and display mode. NOTE : Click and drag mouse on preview window to adjust OSD position.
CAMERA SETTINGS Configuring Video Parameters Enter the Image Settings interface: Menu > Camera > Image. Make appropriate changes and click Apply. Select camera to configure. NOTE : Use the arrows to change each parameter value.
MANAGEMENT AND MAINTENANCE Viewing Device Information Enter the System Information interface: Menu > Maintenance > System Info > Device Info. Viewing Camera Information Enter the System Information interface: Menu > Maintenance > System Info > Camera. Viewing Record Information Enter the System Information interface: Menu > Maintenance > System Info > Record.
MANAGEMENT AND MAINTENANCE Viewing Alarm Information Enter the System Information interface: Menu > Maintenance > System Info > Alarm. Viewing Network Information Enter the System Information interface: Menu > Maintenance > System Info > Network.
MANAGEMENT AND MAINTENANCE Viewing HDD Information Enter the System Information interface: Menu > Maintenance > System Info > HDD. Search Log Files Operation, alarm, exception, and NVR information stored in log files can be viewed or exported at any time. Enter the Log Search interface: Menu > Maintenance > Log Information > Log Search. 1. Set conditions for log search. 2. Click Search.
MANAGEMENT AND MAINTENANCE 3. Click the button to view the log details. 4. Click the button to view a log’s related video files. NOTE : All logs meeting set conditions will display (up to 2,000 at a time). Export Log Files To export log files, enter the Log Information interface: Menu > Maintenance > Log Information > Log Export. Select the backup device and click Export. NOTE : Exports are named by time.
MANAGEMENT AND MAINTENANCE To export all log files, enter the Log Information interface: Menu > Maintenance > Log Information > Log Export. Check the HDD checkbox and click Export. Export/Import IP Camera Information To export IP camera information to an Excel file or local device for backup, enter the Camera Management interface: Menu > Camera > IP Camera Import/Export and click Export. To import a file, select the file from the backup device and click Import. NOTE : NVR must be rebooted after an import.
MANAGEMENT AND MAINTENANCE Export/Import Configuration Files To export configuration files to a device for backup, enter the Import/Export Configuration File interface: Menu > Maintenance > Import/Export > and click Export. To import a file, select the file from the backup device and click Import. NOTE : NVR must be rebooted after an import and will reboot automatically after import completes. Upgrading by Local Backup Device Enter the Upgrade interface: Menu > Maintenance > Upgrade > Local Upgrade.
MANAGEMENT AND MAINTENANCE Upgrading by FTP Enter the Upgrade interface: Menu > Maintenance > Upgrade > FTP. Enter the FTP Server Address and click Upgrade. NOTE : NVR must be rebooted after upgrade to activate new firmware. Before you start Configure PC and NVR to same Local Area Network before starting. Run the third-party software on the PC and copy firmware into the root directory of FTP. Restore Default Settings Enter the Default interface: Menu > Maintenance > Default. Click OK.
ADDITIONAL INFORMATION RS-232 Serial Port Configuration Enter the RS-232 Settings interface to use the RS-232 port for connecting a PC to the NVR or to connect a serial device to the NVR: Menu > Configuration > RS-232. Configure settings and then click Apply. General Settings Configuration BNC output standard, VGA output resolution, and mouse pointer speed can all be configured through the General Settings interface: Menu > Configuration > General > General. Configure settings and click Apply.
ADDITIONAL INFORMATION DST Settings Enter the General Settings interface: Menu > Configuration > General > DST Settings. NOTE : You can check the checkbox before the Auto DST Adjustment Item, or you can manually check the Enable DST checkbox, and then choose the date of the DST period. Smartbridge Function The NVR must be connected to the Internet to enable the P2P feature. The P2P feature can be enabled through the DDNS interface: Configuration > Network > DDNS. 1. Check the box to enable. 2.
ADDITIONAL INFORMATION 1. Click Add New Device Type. 2. Select Device on Cloud and click Register. 3. Complete fields and click Register. NOTE : Clicking the Get Email Code will trigger an email with the code needed to register.
ADDITIONAL INFORMATION 4. Click Login and enter the information from the previous step. 5. Enter Serial No. and Verification Code. Find this in Configuration > System Info > Device Info > Serial No. Choose just the middle part of the number beginning from “4”. This is the six-letter, all-uppercase custom verification code previously created. More Settings To configure more settings, access the General Settings interface: Menu > Configuration > General > More Settings. Once configured, click Apply.
ADDITIONAL INFORMATION User Account Management The Administrator is the default account for the NVR with a username of “admin” and a password of “12345”. Administrator permissions allow the ability to add and delete users and to configure user parameters. Adding a User Access the User Management interface: Menu > Configuration > User and then click Add. Enter the new user’s information, click Apply and then click OK. Level options include Guest or Operator.
ADDITIONAL INFORMATION Set each configuration for the user and then click OK.
ADDITIONAL INFORMATION Deleting a User Access the User Management interface: Menu > Configuration > User. 1. Select the user 2. Click the button to delete. Editing a User Access the User Management interface: Menu > Configuration > User. 1. Select the user 2. Click the button to edit. NOTE : The admin user can also be edited. 3. Make necessary edits and click OK. Screen for editing Operator and Guest.
MOBILE APP SmartBridge High Definition Mobile App First Alert offers both a Smartphone as well as Tablet optimized app for mobile access to your live video stream! This manual was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, additional features and functions may have been added since that time and on-screen displays may change. We encourage you to visit our website at www.firstalert.
APPENDIX HARD DRIVE Hard Drive Removal and Installation HDD Installation To replace the hard drive in the NVR: 1. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK. UNPLUG ALL POWER SOURCES, INCLUDING CAMERAS FROM THE NVR BEFORE REMOVING COVER. FAILURE TO DO SO CAN RESULT IN DAMAGE TO THE NVR OR ITS COMPONENTS AS WELL AS INJURY OR DEATH 2. Remove screws securing the cover of the NVR and remove cover. 3. Disconnect the hard drive power and data cables. 4. Remove old hard drive and replace with the new one. 5.
APPENDIX SPECIFICATIONS Technical Specifications -000 (NVR16XX-360H) DS-7716NI-SP Video/Audio input IP video input 16-ch Two-way audio input 1-ch, BNC (2.0 Vp-p, 1kΩ) Incoming bandwidth 80Mbps Video/Audio output Recording resolution 5MP / 3MP / 1080P / UXGA / 720P / VGA / 4CIF / DCIF / 2CIF / CIF / QCIF CVBS output 1-ch, BNC (1.
APPENDIX FAQ’s , FAQ s If your problem is not listed below, please call our toll-free number for more support. Tech Services: 800-323-9005.
APPENDIX TROUBLESHOOTING Troubleshooting Error Possible Cause Solutions Cable from power adapter is loose or is unplugged Cables are connected, but system is not receiving sufficient power • Confirm that the system is powered on (LED indicators on the front should be ON) • If the unit is connected through a power bar or surge protector, try bypassing the bar and connecting the power directly to the wall outlet • Confirm that there is power at the outlet • Connect the power cable to another outlet • Te
APPENDIX WARRANTY Warranty PRODUCT LIMITED WARRANTY BRK Brands, Inc., (“BRK”) the maker of First Alert® brand products warrants that for a period of one year from the date of purchase (the “Warranty Period”), this product will be free from defects in material and workmanship. BRK, at its sole option, will repair or replace this product or any component of the product found to be defective during the Warranty Period. Replacement or repair will be made with a new or remanufactured product or component.
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©2015 BRK Brands, Inc. A Jarden Corporation Company (NYSE:JAH) 3901 Liberty Street Road, Aurora, IL 60504-8122 Phone: 630-851-7330 Tech Services: 800-323-9005 www.firstalert.com / www.brkelectronics.
