User Manual
Troubleshooting: Dell TrueMobile 1180 Mini PCI Card User's Guide
Properties box, verify that the
File and Printer Sharing for
Microsoft Networks check box is
selected. If the check box is
cleared, select it. If the check box
is not present, click Install. In the
Select Network Component
Type box, select Service and
click Add. In the Select Network
Service box, select File and
Printer Sharing for Microsoft
Networks and click OK. Close the
Local Area Connection
Properties box.
6. Close the Local Area
Connection Status box.
7. Close the Network and Dial-up
Connections window.
General tab.
5. In the This connection uses the
following items list, verify that the
File and Printer Sharing for
Microsoft Networks check box is
selected. If the check box is
cleared, select it. If this item is not
present, click Install. In the Select
Network Component Type box,
select Service and click Add. In
the Select Network Service box,
select File and Printer Sharing
for Microsoft Networks and click
OK. Close the Wireless Network
Connection Properties box.
6. Close the Network Connections
window.
Data transfer is sometimes
very slow.
Microwave ovens and some cordless phones operate at the same radio frequency as the
TrueMobile 1180 Mini PCI cards. When the microwave oven or cordless phone is in use,
it interferes with the wireless network. Therefore, keep computers having the TrueMobile
1180 Mini PCI card at least 20 feet away from your microwave oven and any cordless
telephone that operates at a frequency of 2.4 GHz.
Data transfer is always very
slow.
Some homes and most offices are steel-framed structures. The steel in such buildings
may interfere with your network's radio signals, thus causing a slowdown in the data
transmission rate. Try moving your computers to different locations in the building to see
if performance improves.
Computers are not
communicating with the
network.
If your network has an AP1100 access point, check all cables and make sure the power
LED on the front of the AP1100 is green.
In Microsoft® Windows®
2000, I get the following
error message: Medium
cable disconnected. Also,
there is a red X on my
network icon in the system
tray.
This indicates that your computer is not properly configured to connect to the network.
Verify that all of the wireless network properties settings are correct (see Viewing or
modifying the wireless network properties). Also, make sure that your computer is
receiving a good signal from the access point. See Viewing the link status of your
wireless connection.
Network performance is
really slow when the system
is docked to a docking
station that has an active
Ethernet port. NOTE—For
Windows 2000 only.
This condition occurs if you dock your system into a docking station that has an active
Ethernet port while your Dell TrueMobile 1180 internal Mini PCI card is still active and
connected to an access point. This happens because Windows 2000 must now handle
two active network connections. You need to either disconnect the Ethernet cable from
your docking station, or disable the radio on your Mini PCI Card. To disable the radio on
your Mini PCI Card, right click on the Dell TrueMobile 1180 utility icon icon in the system
tray and click Disable Radio. NOTE—The radio is not automatically enabled when you
computer next starts. To enable the radio, right-click on the Dell TrueMobile 1180
wireless utility icon and click Enable Radio.
Getting help
Technical support is available online from Dell at http://support.dell.com
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