User's Manual
Table Of Contents
- Dell™ Latitude™ D400
- Finding Information
- About Your Computer
- Using Microsoft® Windows® XP
- Dell™ QuickSet Features
- Using the Keyboard and Touch Pad
- Using the Display
- Using the Dell™ D/Bay
- Using a Battery
- Power Management
- Using PC Cards
- Using Smart Cards
- Traveling With Your Computer
- Passwords
- Solving Problems
- Power Problems
- Error Messages
- Video and Display Problems
- Sound and Speaker Problems
- Printer Problems
- Modem and Internet Connection Problems
- Touch Pad or Mouse Problems
- External Keyboard Problems
- Unexpected Characters
- Drive Problems
- PC Card Problems
- Smart Card Problems
- Network Problems
- General Program Problems
- If Your Dell™ Computer Gets Wet
- If You Drop or Damage Your Computer
- Resolving Other Technical Problems
- Using the Dell Diagnostics
- Cleaning Your Computer
- Reinstalling Software
- Adding and Replacing Parts
- Using the System Setup Program
- Alert Standard Format (ASF)
- Getting Help
- Specifications
- Appendix
- Glossary
Solving Problems 107
FI LE LOCATI ON: S:\SYSTEM S\Pebble\UG\A00\English\problems.fm
DELL CONFI DENTI AL – PRELI MI NARY 1/29/03 – FOR PROOF ONLY
H ARD-DISK DRIVE CONTROLLER FAI LURE 0— The hard drive does not
respond to commands from the computer. Turn off the computer,
remove the
hard drive
, and boot the computer from a bootable floppy disk or CD. Then turn
off the computer, reinstall the hard drive, and restart the computer. If the
problem persists, try another drive. Run the Hard-Disk Drive tests as described in
"
Using the Dell Diagnostics."
H ARD-DISK DRIVE FAI LURE — The hard drive does not respond to
commands from the computer. Turn off the computer,
remove the hard drive,
and boot the computer from a bootable floppy disk or CD. Then turn off the
computer, reinstall the hard drive, and restart the computer. If the problem
persists, try another drive. Run the Hard-Disk Drive tests as described in "
Using
the Dell Diagnostics
."
H ARD-DISK DRIVE READ FAI LURE — The hard drive may be defective.
Turn off the computer,
remove the hard drive, and boot the computer from a
bootable floppy disk or CD. Then turn off the computer, reinstall the hard drive,
and restart the computer. If the problem persists, try another drive. Run the
Hard-Disk Drive tests as described in "
Using the Dell Diagnostics."
I NSERT BOOTABLE MEDI A — The operating system is trying to boot to a
nonbootable floppy disk or CD. Insert a bootable floppy disk or CD.
I NVALI D CONFI GURATION INFORMATI ON- PLEASE RUN SYSTEM SETUP
PROGRAM — The system configuration information does not match the
hardware configuration. The message is most likely to occur after a memory
module is installed. Correct the appropriate options in the system setup program.
See "
Using the System Setup Program."
K EYBOARD CLOCK LI NE FAI LURE — For external keyboards, check the
cable connection. Run the Keyboard Controller test as described in "
Using the
Dell Diagnostics
."
K EYBOARD CONTROLLER FAILURE — For external keyboards, check the
cable connection. Restart the computer, and avoid touching the keyboard or the
mouse during the boot routine. Run the Keyboard Controller test as described in
"
Using the Dell Diagnostics."