User's Manual
Table Of Contents
- Dell™ Latitude™ D400
- Finding Information
- About Your Computer
- Using Microsoft® Windows® XP
- Dell™ QuickSet Features
- Using the Keyboard and Touch Pad
- Using the Display
- Using the Dell™ D/Bay
- Using a Battery
- Power Management
- Using PC Cards
- Using Smart Cards
- Traveling With Your Computer
- Passwords
- Solving Problems
- Power Problems
- Error Messages
- Video and Display Problems
- Sound and Speaker Problems
- Printer Problems
- Modem and Internet Connection Problems
- Touch Pad or Mouse Problems
- External Keyboard Problems
- Unexpected Characters
- Drive Problems
- PC Card Problems
- Smart Card Problems
- Network Problems
- General Program Problems
- If Your Dell™ Computer Gets Wet
- If You Drop or Damage Your Computer
- Resolving Other Technical Problems
- Using the Dell Diagnostics
- Cleaning Your Computer
- Reinstalling Software
- Adding and Replacing Parts
- Using the System Setup Program
- Alert Standard Format (ASF)
- Getting Help
- Specifications
- Appendix
- Glossary
110 Solving Problems
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FI LE LOCATI ON: S:\SYSTEM S\Pebble\UG\A00\English\problems.fm
DELL CONFI DENTI AL – PRELI MI NARY 1/29/03 – FOR PROOF ONLY
SECTOR NOT FOUND — The operating system cannot locate a sector on the
floppy or hard drive. You may have a defective sector or corrupted FAT on the
floppy disk or hard drive. Run the Windows error-checking utility to check the
file structure on the floppy disk or hard drive. See the Windows Help and
Support Center (Help in Windows 2000) for instructions. If a large number of
sectors are defective, back up the data (if possible), and then reformat the floppy
disk or hard drive.
SEEK ERROR — The operating system cannot find a specific track on the
floppy disk or hard drive. If the error is on the floppy disk, try another floppy disk.
SHUTDOWN FAI LURE — A chip on the system board may be malfunctioning.
Run the System Set tests as described in "
Using the Dell Diagnostics."
TI M E- OF- DAY CLOCK LOST POWER — System configuration settings are
corrupted. Connect your computer to an electrical outlet to charge the battery. If
the problem persists, try to restore the data by entering the system setup
program. Then immediately exit the program. See "
Using the System Setup
Program
." If the message reappears, contact Dell.
TI M E- OF- DAY CLOCK STOPPED — The reserve battery that supports the
system configuration settings may require recharging. Connect your computer to
an electrical outlet to charge the battery. If the problem persists,
contact Dell.
TI M E- OF- DAY NOT SET- PLEASE RUN THE SYSTEM SETUP
PROGRAM — The time or date stored in the system setup program does not
match the system clock. Correct the settings for the D ate and Time options. See
"
Using the System Setup Program."
TI M ER CHI P COUNTER 2 FAI LED — A chip on the system board may be
malfunctioning. Run the System Set tests as described in "
Using the Dell
Diagnostics
."
U NEXPECTED I NTERRUPT I N PROTECTED MODE — The keyboard
controller may be malfunctioning, or a memory module may be loose. Run the
System Memory tests and the Keyboard Controller test as described in "
Using the
Dell Diagnostics
."