User's Manual
Table Of Contents
- Dell™ Latitude™ D400
- Finding Information
- About Your Computer
- Using Microsoft® Windows® XP
- Dell™ QuickSet Features
- Using the Keyboard and Touch Pad
- Using the Display
- Using the Dell™ D/Bay
- Using a Battery
- Power Management
- Using PC Cards
- Using Smart Cards
- Traveling With Your Computer
- Passwords
- Solving Problems
- Power Problems
- Error Messages
- Video and Display Problems
- Sound and Speaker Problems
- Printer Problems
- Modem and Internet Connection Problems
- Touch Pad or Mouse Problems
- External Keyboard Problems
- Unexpected Characters
- Drive Problems
- PC Card Problems
- Smart Card Problems
- Network Problems
- General Program Problems
- If Your Dell™ Computer Gets Wet
- If You Drop or Damage Your Computer
- Resolving Other Technical Problems
- Using the Dell Diagnostics
- Cleaning Your Computer
- Reinstalling Software
- Adding and Replacing Parts
- Using the System Setup Program
- Alert Standard Format (ASF)
- Getting Help
- Specifications
- Appendix
- Glossary
Solving Problems 115
FI LE LOCATI ON: S:\SYSTEM S\Pebble\UG\A00\English\problems.fm
DELL CONFI DENTI AL – PRELI MI NARY 1/29/03 – FOR PROOF ONLY
Printer Problems
Fill out the
Diagnostics Checklist as you perform the various checks.
E LI MI NATE POSSIBLE I NTERFERENCE — Turn off nearby fans, fluorescent
lights, or halogen lamps to check for interference.
REI NSTALL THE SOUND (AUDI O) DRIVER — See "Reinstalling Drivers and
Utilities
."
RUN THE M I SC. PCI DEVI CES DI AGNOSTI C TEST — See "Using the
Dell Diagnostics
." If the tests complete successfully, the controller is functioning
properly.
If the problem persists, or if the tests do not complete successfully,
contact Dell.
FOR WI NDOWS 2000 ONLY, ENSURE THAT DIGI TAL AUDI O FOR THE
CD DRI VE I S ENABLED —
1 Click the Start button, point to Settings, and then click Control Panel.
2 Double-click the System icon.
3 Click the Hardware tab.
4 Click Device Manager.
5 Double-click DVD/CD-ROM drives.
6 Double-click the name of the drive.
7 On the drive Properties screen, click the Properties tab.
8 Click the box near the bottom of the screen to enable digital audio for your
CD or DVD drive.
CHECK THE PRI NTER CABLE CONNECTI ONS — Ensure that the printer
cable is properly connected to the computer.