User's Manual

Solving Problems 119
FI LE LOCATI ON: S:\SYSTEM S\Pebble\UG\A00\English\problems.fm
DELL CONFI DENTI AL – PRELI MI NARY 1/29/03 – FOR PROOF ONLY
Touch Pad or Mouse Problems
Fill out the
Diagnostics Checklist as you perform the various checks.
VERI FY THAT THE M ODEM I S COMM UNI CATI NG WI TH WI NDOWS —
Windows XP
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware and click Phone and Modem Options.
3 Click the Modems tab.
4 Click the COM port for your modem.
5 Click Properties, click the D iagnostics tab, and then click Query Modem to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows 2000
1 Click the Start button, point to Settings, and then click Control Panel.
2 Double-click Phone and Modem Options.
If multiple entries for the same modem or modems are listed but not installed,
delete the entries, restart the computer, and repeat steps 1 and 2.
3 Click the Diagnostics tab.
4 Click the COM port for your modem.
5 Click Query Modem to verify that the modem is communicating with
W indows.
If all commands receive responses, the modem is operating properly.
CHECK THE TOUCH PAD SETTI NGS —
Windows XP
1 Click the Start button, click Control Panel, and then click Printers and Other
Hardware.
2 Click Mouse.
3 Try adjusting the settings.
Windows 2000
1 Click the Start button, point to Settings, and then click Control Panel.
2 Double-click the Mouse icon.
3 Try adjusting the settings.