User's Manual
Troubleshooting and Getting Support: Dell Bluetooth/SD Reader USB Adapter User Guide
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Troubleshooting and Getting Support:
Dell Multimedia Keyboard/Performance
Mouse User Guide
My Dell Keyboard or Mouse Is Not Functioning
Why Does My Dell Wireless Keyboard or Mouse Occasionally Go Into Discoverable
Mode?
Getting Additional Support
My Dell Multimedia Keyboard or Dell Performance
Mouse Is Not Functioning
The mouse or keyboard may have quit transmitting to conserve power. Move the mouse
or press any key on the keyboard to activate the transmitter.
If moving the mouse or pressing a key on the keyboard does not restore functioning, verify
that the batteries are properly inserted in the keyboard (see
Inserting the Batteries) or
mouse (see
Inserting the Batteries) and that the batteries are good. Properly insert the
batteries or replace worn-out batteries, as necessary. Also, verify that
Bluetooth wireless
technology controller that you are using is properly plugged into a USB port on your
computer and that your computer is on.
If the batteries are good and are oriented properly in the battery compartment, the
keyboard or mouse is probably no longer connected to the host computer. The connection
between the keyboard or mouse and the host computer is temporarily dropped if the
Connect button on the keyboard or mouse is pressed for longer than 3 seconds. If the
keyboard or mouse does not receive a connection request from a
Bluetooth wireless
technology controller (such as the Dell Bluetooth/SD Reader USB Adapter), operation is
restored after approximately 3 minutes.
If operation is not restored after 3 minutes or if you do not want to wait, reestablish the
connection manually.
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