User's Guide

41Chapter 3 Problem, Meet Solution
If you need to, you can also relaunch the Finder from this dialog.
Next, save your work in any open applications and restart the computer to make sure
the problem is entirely cleared up.
Iftheproblemoccursfrequently,chooseHelp>MacHelpfromthemenubaratthe
top of the screen. Search for the word “freeze” to get help for instances when the
computer freezes or doesn’t respond.
If the problem occurs only when you use a particular application, check with the
application’s manufacturer to see if it is compatible with your computer. To get support
and contact information for the software that came with your MacBook Air go to
www.apple.com/guide.
If you know an application is compatible, you might need to reinstall the application.
If your MacBook Air freezes during startup, or you see a ashingquestionmark, or
the display is dark
The ashingquestionmarkusuallymeansthatthecomputercan’tndthesystem
software on the hard disk or on any disks attached to the computer.
 Wait a few seconds. If the computer still doesn’t start up, shut it down by holding
down the power (®) button for about 8 to 10 seconds. Disconnect all external
peripherals and try restarting by pressing the power (®) button while holding down
the Option key. When your computer starts up, click the hard disk icon, and then
click the right arrow. After the computer starts up, open System Preferences and click
Startup Disk. Select a local Mac OS X System folder.