User Manual

Chapter 6 Safety, handling, and support 36
Built-in display. Adjust the angle of the display to minimize glare and reections from overhead
lights and windows. Do not force the display if you meet resistance. The display is not designed
to open past 135 degrees.
You can adjust the brightness of the screen when you take the computer from one work location
to another, or if the lighting in your work area changes.
For more information about ergonomics, see www.apple.com/about/ergonomics.
Apple and the environment
At Apple, we recognize our responsibility to minimize the environmental impacts of our
operations and products.
For information, go to www.apple.com/environment.
Learning more, service, and support
You can nd more information about your MacBook Pro through Mac Help, System Report, Apple
Hardware Test, and online resources.
Mac Help. You can often nd answers to your questions, as well as instructions and
troubleshooting information, in Mac Help on your Mac. Click the Finder icon in the Dock, click
Help in the menu bar, and choose Mac Help.
System Report. To get information about your MacBook Pro, use System Report. It shows you
what hardware and software is installed, the serial number and operating system version, how
much memory is installed, and more. To open System Report, choose Apple menu () > About
This Mac, then click System Report.
Apple Hardware Test. You can use Apple Hardware Test (AHT) to help determine if there’s a
problem with one of the computer’s components, such as the memory or processor.
To use Apple Hardware Test, disconnect all external devices except the power adapter. Restart
your MacBook Pro and hold down the D key as it starts up. When the AHT chooser screen
appears, select the language for your location. Press the Return key or click the right arrow
button. When the AHT main screen appears (after about 45 seconds), follow the onscreen
instructions. If AHT detects a problem, it displays an error code. Make a note of the error code
before pursuing support options. If AHT doesn’t detect a hardware failure, the problem might be
software related.
Online resources. For online service and support information, go to www.apple.com/support
and choose your country from the pop-up menu. You can search the AppleCare Knowledge Base,
check for software updates, or get help from Apple’s discussion forums.
AppleCare support. If you need assistance, AppleCare representatives can help you with
installing and opening apps, and with troubleshooting. Call the support center number nearest
you (the rst 90 days are complimentary). Have the purchase date and your MacBook Pro serial
number ready when you call.
Your 90 days of complimentary telephone support begins on the date of purchase.
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