User's Manual

37
Troubleshooting
After inserting the PCMCIA card, my laptop can detect the PCMCIA card but not
the drivers in the Installation CD.
To solve this problem:
1
When the Add New Hardware Wizard dialog box appears, click the Cancel
button.
2
Remove the PCMCIA card, and then install the software from the beginning.
3
Insert the PCMCIA card only when instructed.
My laptop is unable to establish a connection with an access point.
To solve this problem:
• Be sure that the access point is connected and turned on. Observe the status
LEDs to be sure that the access point is connected properly.
• Be sure that your laptop (wireless client) is set to Infrastructure mode.
• Be sure that the PCMCIA card is connected to your laptop, and that you have
installed the drivers properly.
• Be sure that your laptop is configured with the same SSID as the access point.
Also remember that SSID is case sensitive.
• Be sure that the WEP (Wired Equivalent Privacy) settings for your laptop and
the access point are the same. If WEP is disabled on the access point, it must
be disabled on the computer. If WEP is enabled, the key table must match.
• Restart the access point.
• Restart your laptop.
There is radio interference.
To solve this problem:
• Adjust the antennas of the access point until you get the best reception.
• Keep the access point and wireless clients away from microwave ovens and
large metal objects.
• If possible, move the access point from its present location to other locations
until you get the best reception.