User's Manual

Frequently Asked Questions B-3
Why does a Hardware Installation error message appear on a Windows XP
operating system during installation?
At the time of this product's release, Microsoft strongly encouraged companies to
submit their hardware solutions for certification. If a hardware device driver is not
submitted, or does not qualify, for Microsoft certification, a warning message
similar to the one shown here, appears.
You may see the message when installing this driver. If you do, you may choose to
click the Continue Anyway button. Creative has tested this driver on Windows
XP, and it does not impair or destabilize your computer.
What do I do if I connected the modem to my computer before installing
the software?
Follow the instructions below if you connected your modem to your computer
before installing the software:
1. If the Add New Hardware Wizard or Found New Hardware Wizard dialog
box appears when your computer starts up, click the Cancel button.
2. Shut down your computer and disconnect the modem from your computer.