Troubleshooting Guide

2
• After selecting a color or scene, cannot
get back to the original white light.
• In the app, turn the
light off and then turn
on again.
• Cannot play music through the
ChromaComfort™ app.
(FG800RGB only)
• The ChromaComfort™ app does not control the
speaker. It only controls the LED light.
• Play music through your favorite music app
(Spotify, Pandora, Apple Music, and others.).
• During setup, I did not allow the app
access to my location and now it will
not connect (Android only)
• Location access needs to be allowed when
prompted on Android phones. If you click deny
the app will not connect.
1) Go to “settings” on your smart phone and click on
apps.
2) Click on the ChromaComfort app
3) Click on permissions
4) Click on Location
5) Choose “allow only while using the app”
See images on the next page for steps 3-5.