Technical data

Fabric OS Administrator’s Guide 9-15

Publication Number: 53-0000518-09

Setting Up Automatic Trace Dump Transfers

You can set up a switch so that diagnostic information is transferred automatically to a remote server.

Then, if a problem occurs you can provide your customer support representative with the most detailed

information possible. To ensure the best service, you should set up for automatic transfer as part of

standard switch configuration, before a problem occurs.

Setting up for automatic transfer of diagnostic files involves the following tasks:

• Specify a remote server to store the files.

• Enable the automatic transfer of trace dumps to the server. (Trace dumps overwrite each other by

default; sending them to a server preserves information that would otherwise be lost.)

• You should also set up a periodic checking of the remote server so that you are alerted if the server

becomes unavailable and you can correct the problem.

After the setup is complete, you can run the supportSave -c command to save diagnostic information to

the server (without specifying server details).

The following procedures describe in detail the tasks for setting up automatic transfer. For details on the

commands, refer to the Fabric OS Command Reference Manual.

To specify a remote server

1. Verify that the FTP service is running on the remote server.

2. Connect to the switch and log in as admin.

3. Enter the following command:

The command is interactive; provide the required information.

4. Respond to the prompts as follows:

To enable the automatic transfer of trace dumps

1. Connect to the switch and log in as admin.

2. Enter the following command:

supportftp -s

Host Name Enter the name or IP address of the server where the file is to be stored; for

example, 192.1.2.3.

User name Enter the user name of your account on the server; for example, “JohnDoe”.

Password Enter your account password for the server.

Remote