Technical data

ServerIron ADX Administration Guide 61
53-1002434-01
Displaying system information
1
Saving tech support information to a file
You can save detailed technical information to a file to the internal USB drive of the ServerIron ADX
for assistance in troubleshooting issues when working with technical support.
ServerIronADX1000# save tech-support text test1
Msg: tech-support info to be saved in test1
Retrieving save tech infomation, please wait...
checking bp dumps on usb0
start to write file to flash..............Done saving tech-support info to file.
Type cntrl Y and then m on the console to go into the OS mode.
OS> dir
2093704 [0000] A1B12000.bin
6823553 [0000] A1B12100.bin
…
454089 [4bca] test1
50439658 bytes 14 File(s)
80216064 bytes free
USB 0 drive:
Directory is empty
4102352896 bytes
4102348800 bytes free
Syntax: save tech-support text | html <file-name>
The text parameter specifies that the technical support information be saved as a plain text file.
The html parameter specifies that the technical support information be saved in HTML format.
The <file-name> variable specifies the name of the file that the technical support information will
be saved to.
NOTE
A typical output file is greater than 10 MB in size and can be much larger if there are many crash
dumps (either MPs or BPs).
Displaying statistics
To display statistics, enter a command such as the following.