Operating Guide

TROUBLESHOOTING
21
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
SMELL OF GAS
SHUT OFF GAS SUPPLY AT ONCE.
DO NOT USE THE APPLIANCE UNTIL LEAK IS SEALED.
Leak detected at cylinder,
regulator or other connection.
1. Regulator fitting loose.
2. Gas leak in hose/regulator or control valves.
1. Tighten fitting and “Leak Test.” (page 13)
2. See authorized service center.
Flames Beneath Control Panel
(Flashback Fire)
1. Venturi blocked.
1. Remove burner and clean venturi. See “Venturi Tubes”
(page 14)
Flickering Burner Flame or
Low Temperatures on HIGH
Setting
1. Excess flow safety device has been activated in
connection between cylinder and barbecue.
1. Turn LP cylinder valve off then turn all burners to OFF
position. Disconnect the regulator from the cylinder. Wait
two minutes. Re-attach regulator to the cylinder. Open the
cylinder valve slowly. Wait one minute. Light grill as per
“Lighting” (page 15)
Burner Not Lighting
1. Out of LP gas, gas supply not connected.
2. Ignitor issue.
3. Excess flow safety device has been activated.
4. Regulator is not fully connected to the cylinder valve.
5. A leak in the system causing the excess flow device
to activate.
6. Venturi blocked or misaligned with valve orifice.
7. Orifice(s) blocked.
8. Hose is twisted.
1. Refill LP gas cylinder, check connections to supply.
2. Try manually lighting burner with a match. See “Lighting”
(page 15). If burner lights suc
cessfully, it is an ignitor issue.
See “Ignitor not Working” below
3. Follow “Flickering Flame or Low Temperatures on HIGH
setting” solution above.
4. Tighten the regulator hand wheel.
5. Leak test connections to determine loose fitting. Tighten
fitting. Leak test system.
6. Remove burner, clean venturi and realign with valve
orifice. See page 14 for assistance.
7. Remove burner, clean orifices with a pin or fine wire. Do
not drill orifices.
8. Straighten hose. Keep away from bottom casting.
Ignitor Not Working
1. Ignitor battery is dead
2. Ignitor wire(s) not connected
3. Electrode misaligned on burner
4. Ignitor malfunction
1. Replace battery
2. Ensure main burner and side burner electrode wires are all
connected
3. Realign electrode and clear any surrounding debris from
area
4. Use “Match Lighting” procedure. (Page 15)
Decreasing Heat, “Popping
Sound”
1. Out of LP Gas.
2. Venturi blocked.
1. Refill LP Gas Cylinder.
2. Remove burner, clean venturi. See “Venturi Tubes”
(Page 14) for assistance.
Hot spots on Cooking Surface
1. Venturi blocked
2. Debris buildup on Flav-R-Wave
1. Remove burner, clean venturi. See “Venturi Tubes”
(page 14) for assistance.
2. Scrape off Flav-R-Wave and vacuum
“Flare-ups” or Grease Fires
1. Excessive grease buildup on vaporizer or in gas grill
cook box
2. Excessive heat.
1. Thoroughly scrape off Flav-R-Wave and inside of cookbox
then vacuum out debris
2. Turn burner controls to a lower setting
Regulator Humming Noise
1. Cylinder valve opened too quickly.
1. Open cylinder valve slowly.
Yellow Flame
1. Some yellow flame is normal. If it is excessive, the
venturi may be blocked.
2. Burner ports blocked.
1. Remove burner, clean venturi. See “Venturi Tubes” (page
14) for assistance.
2. Remove burner & clean with soft bristle brush (e.g.
toothbrush).
Inside of Lid Appears to be
Peeling
1. This is a build-up of grease. The inside of lid is not
painted and cannot peel.
1. Clean with stiff bristle brush or scraper.
Cooking Grids Rusting
1. Porcelain enamel has been chipped
1. See “Maintenance” (page 20) for help
Control panel or oven lights not
working
1. Unit not connected to power.
2. Faulty transformer.
3. Loose or corroded connections.
4. Bulb blown
1. Connect GFI power cord to appliance. Plug to working
power outlet.
2. Check transformer output is 12Vac. Replace if required.
3. Clean connections and ensure all connectors are pushed
together firmly.
4. Replace bulbs.
If troubleshooting fails to solve any of these or any other issues, please visit www.omcbbq.com for more information including troubleshooting
videos, and tips or call customer service at 1-800-265-2150