Natural Gas Owner's Manual

TROUBLESHOOTING
11
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
SMELL OF GAS
SHUT OFF GAS SUPPLY AT ONCE.
DO NOT USE THE APPLIANCE UNTIL LEAK IS SEALED.
Leak detected at any connection.
1. Quick disconnect coupling not seated fully.
2. Gas leak in connection.
3. Gas leak in hose or control valves
1. Remove and reconnect coupling
2. Tighten connection and "Leak Test".
3. See authorized service centre
Flames Beneath Control Panel
(Flashback Fire)
1. Venturi blocked.
1. Remove burner and clean venturi. See “Venturi Tubes”
(page 4)
Burner Not Lighting
1. Gas shut off valve closed.
2. Ignitor issue.
3. Venturi blocked or misaligned with valve orifice.
4. Orifice(s) blocked.
5. Hose is twisted.
1. Open gas shut off valve.
2. Try manually lighting burner with a match. See “Lighting”
(page 6). If burner lights successfully, it is an ignitor issue.
See “Ignitor not Working” below
3. Remove burner, clean venturi and realign with valve
orifice. See page 4 for assistance.
4. Remove burner, clean orifices with a pin or fine wire. Do
not drill orifices.
5. Straighten hose. Keep away from bottom casting.
Ignitor Not Working
1. Ignitor battery is dead
2. Ignitor wire(s) not connected
3. Electrode misaligned on burner
4. Ignitor malfunction
1. Replace battery
2. Ensure main burner and side burner electrode wires are all
connected
3. Realign electrode and clear any surrounding debris from
area
4. Use “Match Lighting” procedure. (Page 6)
Decreasing Heat, “Popping
Sound”
1. Venturi blocked.
2. Remove burner, clean venturi. See “Venturi Tubes”
(Page 4) for assistance.
Hot spots on Cooking Surface
1. Venturi blocked
2. Debris buildup on Flav-R-Wave
1. Remove burner, clean venturi. See “Venturi Tubes”
(page 4) for assistance.
2. Scrape off Flav-R-Wave and vacuum
“Flare-ups” or Grease Fires
1. Excessive grease buildup on vaporizer or in gas grill
cook box
2. Excessive heat.
1. Thoroughly scrape off Flav-R-Wave and inside of cookbox
then vacuum out debris
2. Turn burner controls to a lower setting
Yellow Flame
1. Some yellow flame is normal. If it is excessive, the
venturi may be blocked.
2. Burner ports blocked.
1. Remove burner, clean venturi. See “Venturi Tubes”
(page 4) for assistance.
2. Remove burner & clean with soft bristle brush (e.g.
toothbrush).
Inside of Lid Appears to be
Peeling
1. This is a build-up of grease. The inside of lid is not
painted and cannot peel.
1. Clean with stiff bristle brush or scraper.
Cooking Grids Rusting
1. Porcelain enamel has been chipped
1. See “Maintenance” (page 10) for help
Control panel or oven lights not
working
1. Unit not connected to power.
2. Faulty transformer.
3. Loose or corroded connections.
4. Bulb blown
1. Connect GFI power cord to appliance. Plug to working
power outlet.
2. Check transformer output is 12Vac. Replace if required.
3. Clean connections and ensure all connectors are pushed
together firmly.
4. Replace bulbs.
If troubleshooting fails to solve any of these or any other issues, please visit www.omcbbq.com for more information including troubleshooting
videos, tricks and tips or call customer service at 1-800-265-2150