Warranty Guide

WARRANTY
12
The OMC Warranty is effective from date of purchase and is
limited to the repair or replacement of parts at no charge
which prove to be defective under normal domestic use.
In United States and Canada replacement is FOB Factory.
In all other countries replacement is FOB OMC Distributor
(Consult your Dealer for name of OMC Distributor).
All other costs are the responsibility of the owner.
This warranty is extended only to the original purchaser as
indicated on the warranty registration and applies only to
products sold at retail and only when used exclusively by the
purchaser in country where purchased. (Different types of gas
used in different countries require appropriate valves, orifices
and regulators.)
WHAT IS COVERED
IMPERIAL /
REGAL /
SOVEREIGN
BARON /
SIGNET /
MONARCH
CROWN ROYAL / GEM
STAINLESS STEEL LID
COMPONENTS
Lifetime Lifetime
PORCELAIN STEEL
LID COMPONENTS
Lifetime Lifetime 2 Years
CAST ALUMINUM
COOK BOX
COMPONENTS
Lifetime Lifetime Lifetime Lifetime
SS COOK BOX
Lifetime
PORCELAIN STEEL
COOK BOX
10 Years 2 Years
PORCELAIN STEEL
GRIDS
2 Years
CAST IRON GRIDS
2 Years 2 Years 2 Years
SS GRIDS
5 Years 5 Years 2 Years
SS FLAV
-
R
-
WAVE /
HEAT TENT
5 Years 3 Years 3 Years 2 Years
TUBE BURNERS
10 Years 10 Years 5 Years 5 Years
REAR BURNER
10 Years 10 Years 3 Years
SIDE BURNER
2 Years 2 Years
SS CART
COMPONENTS
5 Years 5 Years 2 Years
REMAINING PARTS
AND PAINT
2 Years 2 Years 2 Years 2 Years
WHAT IS NOT COVERED
Any failures or operating difficulties due to accident, abuse,
misuse, alteration, misapplication, vandalism, improper
installation or improper maintenance or service, or failure to
perform normal and routine maintenance, including but not
limited to damage caused by insects within the burner tubes,
as set out in the owner’s manual.
Deterioration or damage due to severe weather conditions
such as hail, hurricanes, earthquakes or tornadoes,
discoloration due to exposure to chemicals either directly or in
the atmosphere.
Shipping or transportation costs.
Removal or re-installation costs.
Labor costs for installation and repair.
Cost of service calls.
Liability for indirect, or consequential damages.
Gas grills deemed to be used as a communal amenity or gas
grills not directly used and maintained by the purchaser
REPLACEMENT PARTS
“Genuine OMC Gas Grill Parts” must always be used for
replacement. Use of any other parts will automatically nullify
the above warranty.
BURNERS
The life of OMC burners (made of stainless steel) depends
almost entirely on proper use, cleaning and maintenance. This
warranty does not cover failure due to improper use and
maintenance. For proper burner maintenance instructions see
page 10.
PORCELAIN-COATED COOKING GRIDS
All OMC cast iron cooking grids are coated with a durable
porcelain enamel to assist in cleaning and reduce the
tendency of food sticking to the grid. Porcelain is essentially a
glass coating. Some chipping may occur if mishandled. This
will not affect the use or performance of the grids. The grids
are not warranted against chipping or rusting due to
mishandling. Consult “Maintenance” (page 10) for proper
cooking grid care and cleaning instructions.
VAPORIZATION SYSTEMS
OMC Gas Grills are designed for use with Flav-R-Wave™
vaporization systems. Use of any other product will nullify
the warranty.
FLAV-R-WAVE™
The Flav-R-Wave™ is warranted against defects in materials
or rust through for a period of 3 years on Monarch, Signet,
Baron, 5 years on Sovereign, Regal and Imperial and 2
years on all other models from date of purchase. Surface
rust will not affect the performance of the Flav-R-Wave™
and is not covered by the warranty. See “Maintenance”
(page 10) for proper Flav-R-Wave care instructions.
FREIGHT
Courtesy shipping is provided for warranty orders during the
three (3) months after the original date of purchase. After
this period, a freight charge will be applied to all warranty
orders.
REGISTER YOUR GRILL
You can register your grill’s warranty online at
www.omcbbq.com or by calling 1-800-265-2150.
WARRANTY CLAIMS
All warranty is handled directly by OMC. Parts must be
returned to OMC Warranty Department, shipping charges
prepaid, accompanied by Model Number, Serial Number,
and if your grill is not registered, proof of purchase (copy of
sales slip or invoice). If inspection confirms the defect, OMC
will repair or replace such part in accordance with the terms
of the warranty.
On receipt of letter or fax (not by phone) OMC may at its
option not require part or parts to be returned.
NON AMERICAN/CANADIAN RESIDENTS
The above warranty is administered by the OMC distributor in
your country. Contact your dealer for the name of your OMC
distributor.