Warranty Guide

WARRANTY
22
The Broil King® Warranty is effective from date of purchase
and is limited to the repair or replacement of parts at no
charge which prove to be defective under normal domestic
use.
In United States and Canada replacement is FOB Factory.
In all other countries replacement is FOB BROIL KING®
Distributor
(Consult your Dealer for name of BROIL KING®
Distributor). All other costs are the responsibility of
the owner.
This warranty is extended only to the original purchaser as
indicated on the warranty registration and applies only to
products sold at retail and only when used exclusively by the
purchaser in country where purchased. (Different types of gas
used in different countries require appropriate valves, orifices
and regulators.)
WHAT IS COVERED
COOK BOX
Limited Lifetime
BURNERS
10 Years
REMAINING PARTS AND PAINT
2 Years
WHAT IS NOT COVERED
Any failures or operating difficulties due to accident, abuse,
misuse, alteration, misapplication, vandalism, improper
installation or improper maintenance or service, or failure to
perform normal and routine maintenance, including but not
limited to damage caused by insects within the burner tubes,
as set out in the owner’s manual.
Deterioration or damage due to severe weather conditions
such as hail, hurricanes, earthquakes or tornadoes,
discoloration due to exposure to chemicals either directly or in
the atmosphere.
Shipping or transportation costs.
Removal or re-installation costs.
Labor costs for installation and repair.
Cost of service calls.
Liability for indirect, or consequential damages.
Gas grills deemed to be used as a communal amenity or gas
grills not directly used and maintained by the purchaser.
REPLACEMENT PARTS
“Genuine BROIL KING® Gas Grill Parts” must always be used
for replacement. Use of any other parts will automatically
nullify the above warranty.
BURNERS
The life of BROIL KING® burners (made of stainless steel)
depends almost entirely on proper use, cleaning and
maintenance. This warranty does not cover failure due to
improper use and maintenance. For proper burner
maintenance instructions see page 20.
PORCELAIN-COATED COOKING GRIDS
All BROIL KING® cast iron cooking grids are coated with a
durable porcelain enamel to assist in cleaning and reduce the
tendency of food sticking to the grid. Porcelain is essentially a
glass coating. Some chipping may occur if mishandled. This
will not affect the use or performance of the grids. The grids
are not warranted against chipping or rusting due to
mishandling. Consult “Maintenance” (page 20) for proper
cooking grid care and cleaning instructions.
VAPORIZATION SYSTEMS
BROIL KING® Gas Grills are designed for use with Flav-R-
Wave™ vaporization systems. Use of any other product will
nullify the warranty.
FLAV-R-WAVE™
The Flav-R-Wave™ is warranted against defects in materials
or rust through for a period of 3 years from date of purchase.
Surface rust will not affect the performance of the
Flav-R-Wave™ and is not covered by the warranty. See
“Maintenance” (page 20) for proper Flav-R-Wave care
instructions.
FREIGHT
Courtesy shipping is provided for warranty orders during the
six (6) months after the original date of purchase. After this
period, a freight charge will be applied to all warranty orders.
REGISTER YOUR GRILL
You can register your grill’s warranty online at
www.broilkingbbq.com or by calling 1-800-265-2150.
WARRANTY CLAIMS
All warranty is handled directly by BROIL KING®. Parts must
be returned to BROIL KING® Warranty Department,
shipping charges prepaid, accompanied by Model Number,
Serial Number, and if your grill is not registered, proof of
purchase (copy of sales slip or invoice). If inspection
confirms the defect, BROIL KING® will repair or replace
such part in accordance with the terms of the warranty.
On receipt of letter or fax (not by phone) BROIL KING® may
at its option not require part or parts to be returned.
NON AMERICAN/CANADIAN RESIDENTS
The above warranty is administered by the BROIL KING®
distributor in your country. Contact your dealer for the name
of your BROIL KING® distributor.