Warranty Guide

 100% Coverage of all parts and labor for the entire product excluding consumable filters for
the first year from original date of purchase
Exclusions and Limitations
1. BRONDELL warrants its products to be free from manufacturing defects under normal use and service.
This warranty is extended only to the ORIGINAL PURCHASER.
2. BRONDELL's obligations under this warranty are limited to repairs or replacement, at BRONDELL's
option, of products or parts found to be defective, provided that such products were properly installed
and used in accordance with instructions. BRONDELL reserves the right to make such inspections as may
be necessary in order to determine the cause of the defect. BRONDELL will not charge for labor or parts
in connection with warranty repairs for the first full year from date of purchase on all products except
those that may be subject to commercial use limitations.
3. BRONDELL is not responsible for the cost of removal, return (shipping) and/or reinstallation of
products. This warranty does NOT apply to:
a) Damage or loss which occurs during shipment.
b) Damage of loss sustained through any natural or manmade causes beyond the control
of BRONDELL, including but not limited to fire, earthquake, floods, etc.
c) Damage or loss resulting from sediments or foreign matter contained in a water system.
d) Damage or loss resulting from negligent or improper installation including installation of
a unit in a harsh or hazardous environment.
e) Damage or loss resulting from removal, improper repair, modification of the product, or
improper maintenance including damage caused by chlorine or chlorine related
products.
f) Damage or loss resulting from electrical surges, electrical outages, lightning strikes or
other acts which are not the fault of Brondell or which the Product is not specified to
tolerate.
4. This warranty gives you specific legal rights. You may have other rights which vary from state to state.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY BRONDELL. REPAIR OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER.
BRONDELL SHALL NOT BE RESPONSIBLE FOR LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL,
SPECIAL, FOR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE PURCHASER OR FOR LABOR
OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY
OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY, ARE EXPRESSLY LIMITED TO
THE DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS, SO THE ABOVE
LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
How to Obtain Service
To obtain repair service under this warranty, you must contact an authorized BRONDELL Service Center
to obtain an RMA (Return Merchandise Authorization) number. Proof of purchase in the form of a copy
of your original receipt must accompany the returned unit for the warranty to be valid. Take or ship the
unit pre-paid to the closest Brondell authorized service center along with your RMA number and proof
of purchase. To obtain your RMA number and locate the BRONDELL Service Center location nearest
you, call 1-888-542-3355.