USER’S GUIDE FAX-1820C MFC-3220C ®
If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-1820C and MFC-3220C (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at www.registermybrother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the document owner of the product.
Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects. In USA only: 1-800-521-2846 The Brother fax back system number has been pre-programmed on OneTouch Key 01.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: • This limited warranty (“warranty”) is given only to the document end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
Brother® One Year Limited Warranty and Replacement Service (USA only) provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.
Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine or clear a paper jam, make sure you have unplugged the power cord from the AC power outlet. Do not handle the plug with wet hands. Doing this might cause an electrical shock.
■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location. ■ This product must be installed near a AC power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the AC power outlet in order to shut off power completely.
Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°-35°C). Caution ■ Avoid placing your machine in a high-traffic area. ■ Avoid placing your machine on the carpet. ■ Do not place near heaters, air conditioners, water, chemicals, or refrigerators.
Quick Reference Guide Sending faxes Storing numbers Automatic Transmission Storing One-Touch Dial numbers 1 Press Menu/Set, 2, 3, 1. 2 Press the One-Touch key where you want to store the number. 3 Enter a number (up to 20 digits), and then press Menu/Set. 4 Enter a name up to 15 characters (or leave it blank), and then press Menu/Set. 5 Press Stop/Exit. 1 If it is not illuminated in green, press 2 3 4 (Fax). Load your original. (See Load originals on page 2-1.
Dialing operations 2 One-Touch Dialing/ Speed-Dialing 3 1 If it is not illuminated in (Fax). green, press 2 3 4 Load your original. (See Load originals on page 2-1.) Press the One-Touch key of the number you want to call. —OR— Press Search/Speed Dial, press #, and then press the two-digit Speed-Dial number. Press Black Start or Color Start. Using Search 1 If it is not illuminated in (Fax).
Table of Contents 1 2 Introduction .......................................................................... 1-1 Using this Guide ............................................................... 1-1 Finding information ..................................................... 1-1 Symbols used in this Guide ........................................ 1-1 Fax Test Sheet and Product Registration (USA only) .............................................................. 1-2 On-Line Registration (USA and Canada) .....
About paper.......................................................................2-3 Handling and using special paper...............................2-3 Recommended paper .............................................2-3 Paper capacity of the paper tray ............................2-4 Paper specifications for the paper tray ..................2-4 Paper capacity of the output paper support ...........2-5 Printable area..............................................................
5 6 Setup Receive ...................................................................... 5-1 Basic receiving operations................................................ 5-1 Choosing the Receive Mode ...................................... 5-1 To select or change your Receive Mode ................ 5-2 Setting the Ring Delay ............................................... 5-2 Setting the F/T Ring Time (Fax/Tel mode only).......... 5-3 Easy Receive (MFC-3220C only) ...............................
Automatic transmission (MFC-3220C only) ................ 6-4 This is the easiest way to send a fax...................... 6-4 Automatic transmission (FAX-1820C only)................. 6-4 This is the easiest way to send a fax...................... 6-4 Manual transmission (MFC-3220C only) .................... 6-5 Manual transmission (FAX-1820C only) ..................... 6-5 Sending a fax at the end of a conversation (FAX-1820C only)...................................................
8 9 10 Remote Fax Options ............................................................ 8-1 Fax Forwarding/Paging .................................................... 8-1 Programming a Fax Forwarding number.................... 8-1 Programming your pager number............................... 8-2 Setting Fax Storage.......................................................... 8-3 Backup Print ...............................................................
Color Adjustment .................................................... 10-13 Legal limitations ............................................................ 10-14 11 12 G xvii Important information ........................................................11-1 Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only.............................. 11-1 Federal Communications Commission (FCC) Declaration of Conformity (USA only)...................
S 13 14 Specifications ......................................................................S-1 Product description ...........................................................S-1 General.............................................................................S-1 Print media .......................................................................S-3 Copy .................................................................................S-3 Fax..............................................................
1 Introduction Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by viewing through this Guide. Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.
Fax Test Sheet and Product Registration (USA only) After setting your Station ID, please fill in the Test Sheet included with your machine and fax it to Brother’s Automated Fax Response System as your first transmission. This will check that your machine is working properly. To get a response, you must have set up your Station ID. (See Setting the Station ID on page 4-2.
Control panel overview FAX-1820C 12 1 2 3 10 11 4 5 9 6 8 7 MFC-3220C 12 1 2 3 10 11 4 5 9 6 8 7 INTRODUCTION 1 - 3
1 One-Touch keys 5 Dial Pad These 5 keys give you instant access to 10 previously stored dial numbers. Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone. 2 Shift (MFC-3220C only) To access memory locations 6 through 10 in the One-Touch keys hold down the Shift key.
Search/Speed Dial Lets you look up numbers that are stored in the dialing memory. It also lets you dial stored numbers by pressing # and a two-digit number. Press to scroll backward to a menu selection. or Press to scroll through the menus and options. Also, you can use these keys to do a numerical search for the names of stored numbers in fax mode. 0 Mode keys: Fax Lets you access Fax mode. Copy Lets you access Copy mode. Scan (MFC-3220C only) Lets you access Scan mode.
Turning the machine on and off When the machine is idle, you can turn it on and off by pressing the On/Off key. In OFF mode, no machine operations will be available. Even if you turned the machine off, it will periodically clean the print head to preserve print quality. Turning the machine off Press and hold down the On/Off key until the LCD shows: The LCD light will go off.
About fax machines Custom features Do you have Voice Mail on the phone line? If you have Voice Mail on the phone line where you will install your new machine, there is a strong possibility that Voice Mail and the machine may conflict with each other while receiving incoming calls. Why should there be problems? Since both the machine and Voice Mail will pick up the call, after the number of rings you have set, each of them has the ability to keep the other from receiving calls.
Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Black Start or Color Start and they will continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake”, or connection, with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line.
ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine. Your machine must have enough memory for this feature to work.
Connecting an external telephone answering device (TAD) Sequence You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
Unless you are using Distinctive Ring, do not connect a TAD elsewhere on the same phone line. TAD (MFC-3220C) TAD When the TAD is in use, the LCD shows Telephone. Connections The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). 1 2 3 4 5 6 Plug the telephone line cord from the telephone wall jack into the back of the machine, in the jack labeled LINE.
Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) 2 Limit your speaking to 20 seconds. 3 End your 20-second message by giving your Fax Receive Code for people sending manual faxes.
Special line considerations Roll over phone lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away.
Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it. The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet.
Installing machine, external two-line tad and two-line telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is explained in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.
Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you. It is advisable to have a separate line for the machine. You can then leave the Receive Mode set to Fax Only to receive faxes any time of the day or night.
2 Loading originals and paper Load originals You can copy and scan from the ADF (automatic document feeder). Using the automatic document feeder (ADF) ■ Originals must be between 3.5 and 8.5 inches wide and 5 and 14 inches long. ■ Make sure you place the originals face down, top edge first. ■ Adjust the paper guides to fit the width of your original.
■ The automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually through the machine. Use standard (20 lb2) paper when using the ADF. Fan the paper, and then stagger the pages in the ADF as shown: Approx. 1/2 inch DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples, paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric. Make sure originals written with ink are completely dry. DO NOT pull on the original while it is in progress.
About paper The print quality of your original can be affected by the kind of paper you use in the machine. To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. We recommend testing various paper types before purchasing large quantities. For best results, use the recommended paper.
Paper capacity of the paper tray Paper Type Paper Size Number of sheets Plain Paper (Cut Sheet) Letter, Executive, A5, A6, B5 (JIS) 100 of 20 lb up to 0.39 in. Legal 50 of 20 lb Inkjet Paper Letter 20 Glossy Paper Letter 20 Transparencies Letter 10 Envelopes DL, COM-10, C5, Monarch, JE4 10 Photo Card 4" x 6", L (3.5" x 5"), 2L (5" x 7") 30 Index Card 5" x 8" 30 * You can copy only on Letter, Legal and Photo Card (4"(W) x 6"(H)) paper.
Paper capacity of the output paper support Output Paper Support Up to 50 sheets of 20 lb (Letter) ■ Transparencies and glossy paper must be picked up from the output paper support one page at a time to avoid smudging. ■ Legal cannot be stacked on the output paper support. Do not use paper or envelopes: ■ that are damaged, curled, wrinkled, or irregularly shaped 0.04 in. or longer 0.04 in.
Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper 3 Envelopes 3 4 1 4 1 2 2 ■ unprintable area Paper Paper Size Cut Sheet Letter, Legal Photo Card 1Top 2Bottom 3Left 4Right Fax 0.12 in. 0.47 in. 0.23 in. 0.23 in. Copy 0.12 in. 0.12 in. 0.12 in. 0.12 in. Printer 0.12 in. 0.12 in. 0.23 in. 0.23 in. A5, A6, JIS_B5 Executive Printer 0.12 in.
How to load paper and envelopes To load paper or other media 1 Fan the stack of paper well to avoid paper jams and mis-feeds. 2 Unfold the paper support, and press and slide the paper guide to fit the paper width. Paper Support Paper Guide 3 Gently insert the paper. Make sure the print side is towards you and the paper is below the maximum paper mark.
To load glossy paper 1 2 Fan the stack of glossy paper well. Put a sheet of plain paper in the paper tray first, and then put the stack of glossy paper on top of it. If the glossy sheets are ‘double-feeding’, put one sheet in the paper tray at a time. To load envelopes 1 Before loading, press the corners and sides of the envelopes to make them as flat as possible. If the envelopes are ‘double-feeding’, put one envelope in the paper tray at a time.
3 On-screen programming User-friendly programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.
Navigation keys * Access the menu * Go to the next menu level * Accept an option * Scroll through the current menu level * Go back to the previous menu level * Exit the menu .... You can access the menu mode by pressing Menu/Set. When you enter the menu, the LCD scrolls. Press 1 for General Setup menu 1.General Setup —OR— Press 2 for Fax menu 2.Fax —OR— Press 3 for Copy menu 3.Copy Press 0 for Initial Setup 0.
Press the Menu numbers. (ex. Press 1, 2 for Paper Type) —OR— Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1.General Setup 1.Mode Timer — 5 Mins 2 Mins 1 Min 30 Secs (MFC-3220C only) 0 Secs (FAX-1820C only) Off Sets the time to return to Fax mode. 4-5 2.Paper Type — Plain Inkjet Glossy (4-Color or 3-Color) Transprncy Sets the type of paper in the paper tray. 4-6 3.
Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — OR— Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1.General Setup (Continued) 4.Volume (Continued) 5.Volume Amplify (FAX-1820C only) On (Permanent/ Temporary) Off For the hearing-impaired, you can set the volume to the VOL AMPLIFY:ON setting on a permanent or temporary basis. 4-10 5.Auto Daylight — On Off Changes for Daylight Savings Time automatically. 4-10 6.
Press the Menu numbers. (ex. Press 1, 2 for Paper Type) —OR— Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2.Fax (Continued) 1.Setup Receive (In Fax mode only) (Continued) 5.Auto Reduction On Off Reduces the size of incoming faxes. 5-6 Sets up your machine to poll another fax machine. 5-9 2.Setup Send (In Fax mode only) 1.Contrast Auto Light Dark Changes the lightness or darkness of faxes you send. 6-7 2.
Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — OR— Select & Set Main Menu Submenu Menu Selections 2.Fax (Continued) 3.Set QuickDial 1.One-Touch Dial 4.Report Setting 5.Remote Fax Opt Select & Set Options to accept to exit Descriptions Page Stores One-Touch Dial numbers, so you can dial by pressing one key (and Start). 7-1 2.Speed-Dial — Stores Speed-Dial numbers, so you can dial by pressing only a few keys (and Start). 7-3 3.
Press the Menu numbers. (ex. Press 1, 2 for Paper Type) —OR— Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 2.Fax (Continued) 6.Remaining Jobs — — Checks which jobs are in the memory or cancels a delayed fax or polling job. 6-11 0.Miscellaneous 1.Distinctive Off Set (On) Uses the Telephone Company’s Distinctive Ring subscriber service to register the ring pattern with the machine. 5-10 2.
Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — OR— Select & Set Main Menu Submenu 3.Copy 1.Quality Menu Selections Select & Set to accept to exit Options Descriptions Page Best Normal Fast Selects the Copy resolution for your type of original. 10-12 2.Brightness — - + + + + + Adjusts the brightness. 10-12 3.Contrast — - + + + + + Adjusts the contrast for copies. 10-12 4.Color Adjust 1.Red R:R:R:R:R:- + + + + + Adjusts the amount of Red in copies. 10-13 2.
Press the Menu numbers. (ex. Press 1, 2 for Paper Type) —OR— Select & Set Select & Set to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 5.Print Reports 1.Help List — — 2.Quick-Dial — — You can print these lists and reports. 9-3 and 9-4 3.Fax Journal — — 4.Transmission — — 5.User Settings — — 1.Receive Mode — Fax Only Fax/Tel External TAD Manual You can choose the receive mode that best suits your needs. 5-1 and 5-2 2.
4 Getting started Initial Setup Setting the Date and Time Your machine displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected. 1 Press Menu/Set, 0, 2. 2.Date/Time 2 Enter the last two digits of the year. Year:20XX Press Menu/Set. 3 Enter two digits for the month. Month:XX Press Menu/Set. (For example, enter 09 for September, or 10 for October.
Setting the Station ID You should store your name or company name and fax number to be printed on all fax pages that you send. 1 Press Menu/Set, 0, 3. 3.Station ID 2 Enter your fax number (up to 20 Fax: digits). Press Menu/Set. You cannot enter a hyphen. 3 4 Use the dial pad to enter your name Name: (up to 20 characters). Press Menu/Set. Press Stop/Exit. The LCD will go back standby mode automatically.
Entering text When you are setting certain functions, such as the Station ID, you may need to type text into the machine. Most number keys have do three or four letters printed above them. The keys for 0, # and not have printed letters because they are used for special characters. By pressing the appropriate number key repeatedly, you can access the character you want.
Special characters and symbols Press , # or 0, and then press or to move the cursor under the special character or symbol you want. Then press Menu/Set to select it. Press for (space) ! " # $ % & ’ ( ) Press # for :;<=>?@[]^_ Press 0 for ÉÀÈÊÎÇËÖ0 +,-.
General Setup Setting the Mode Timer (MFC-3220C only) The machine has three temporary mode keys on the control panel: Fax, Copy and Scan. You can change the number of seconds or minutes the machine takes after the last Copy or Scan operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used last. 1 2 3 Press Menu/Set, 1, 1. 1.Mode Timer Press or to select 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. Press Menu/Set.
Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. 1 Press Menu/Set, 1, 2. 2.Paper Type 2 Press or to select Plain, Inkjet, Glossy or Transprncy. Press Menu/Set. 3 If you selected Glossy, press or to select Glossy:4-Color or Glossy:3-Color. Press Menu/Set. The print quality of black ink varies depending on the kind of glossy paper you are using. Black ink is used when you select Glossy:4-Color.
Setting the Ring Volume You can adjust the ring volume when your machine is idle (not being used). You can turn the ring Off or you can select the ring volume level. 1 2 Press Menu/Set, 1, 4, 1. 1.Ring Press or to select (Low, Med, High or Off). Press Menu/Set. 3 Press Stop/Exit. —OR— In Fax mode, press or to adjust the volume level. Every time you press these keys, the machine will ring so you can hear the active setting as the LCD shows it. The volume changes with each key press.
Setting the Speaker Volume You can adjust the machine’s one-way speaker volume. 1 Press Menu/Set, 1, 4, 3. 3.Speaker 2 Press or to select (Low, Med, High or Off). Press Menu/Set. 3 Press Stop/Exit. —OR— In Fax mode, you can adjust the speaker volume by pressing Hook, and then selecting a speaker volume level. Press or to adjust the volume level. The LCD shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.
Choosing the Handset Volume (For Volume Amplify) (FAX-1820C only) Before you begin to use the machine, you must decide if you need to set the handset volume to Vol Amplify:On for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards. Volume Amplify:Off This default setting is appropriate if none of the users are hearing-impaired. During a conversation, users can press Volume or on the control panel to adjust the volume to Low or High.
Setting Volume Amplify (FAX-1820C only) Please carefully read Choosing the Handset Volume on page 4-9 before you do the following steps: 1 Press Menu/Set, 1, 4, 5. 5.Volume Amplify 2 If none of the users are Vol Amplify: Off hearing-impaired, press or to select Off, and then press Menu/Set and go to Step 4. —OR— If some or all of the users are hearing-impaired, select On, and then press Menu/Set. 3 If all the users are hearing-impaired, Permanent press or to select Permanent, and then press Menu/Set.
On/Off Setting You can customize the machine’s On/Off key. The default setting is Off. Your machine will not work when it is switched Off, but it will purge the ink head periodically. If you turn this setting to On, you can receive faxes or calls even when the machine is switched Off. 1 Press Menu/Set, 1, 6. 6.On/Off Setting 2 Press or to select On (or Off). 3 Press Menu/Set.
5 Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. LCD How it works When to use it Fax Only (automatic receive) The machine automatically answers every call as a fax. For dedicated fax lines. Fax/Tel* (fax and telephone) The machine controls the line and automatically answers every call. If the call is a fax it will receive the fax.
To select or change your Receive Mode 1 2 3 4 If it is not illuminated in green, press (Fax). Press Menu/Set, 0, 1. 1.Receive Mode Press or to select Fax Only, Fax/Tel, External TAD or Manual. Press Menu/Set. Press Stop/Exit. If you are changing the Receive Mode while in another operation, the LCD will return to that operation.
Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company. Only the machine rings and no other phones on the same line will ring with the special pseudo/double-ring.
Easy Receive (MFC-3220C only) When you use this feature, you don’t have to press Black Start, Color Start, or the Fax Receive Code 51 when you answer a fax call. Selecting On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. When you see Receiving on the LCD or when you hear ‘chirps’ through the handset of an extension phone connected to another telephone wall jack, just replace the handset and your machine will do the rest.
Easy Receive (FAX-1820C only) When you use this feature, you don’t have to press Black Start, Color Start, or the Fax Receive Code 5 1 when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see Receiving on the LCD or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset. Your machine does the rest.
Printing a reduced incoming fax (Auto Reduction) If you choose On, the machine automatically reduces an incoming fax to fit on one page of letter or legal size paper. The machine calculates the reduction ratio by using the page size of the original and your Paper Size setting (Menu/Set, 1, 3). 1 2 3 4 If it is not illuminated in green, press Press Menu/Set, 2, 1, 5. Use or to select On (or Off). Press Menu/Set. Press Stop/Exit. (Fax). 5.
Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone in the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code 51, the machine starts to receive a fax. (See Easy Receive (MFC-3220C only) on page 5-4 or Easy Receive (FAX-1820C only) on page 5-5.
Using a cordless external handset If your cordless telephone is connected to the EXT. jack on the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, you will have to go to the machine so you can press Hook to transfer the call to the cordless handset. Changing the remote codes Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 51.
Polling Polling is the process of retrieving faxes from another fax machine. You can use your machine to ‘poll’ other machines, or you can have someone poll your machine. Everyone who is involved in Polling needs to set up their fax machines for Polling. When someone polls your machine to receive a fax, they pay for the call. If you poll someone’s fax machine to receive a fax, you pay for the call. Some fax machines do not respond to the Polling feature.
Telephone services Your machine supports the Distinctive Ring telephone service that some telephone companies offer. If you have Voice Mail, RingMaster, an answering service, an alarm system or other custom features on your telephone line, it may affect the way your machine works. (See Custom features on page 1-7 and Custom features on a single line. on page 12-9.) If you have Voice Mail on your phone line, please read the following carefully.
Do you have Voice Mail? If you have Voice Mail on the phone line that you will install your new machine on, there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one has a separate phone number, neither will interfere with the other’s operations.
■ The machine will only answer calls to its registered number. ■ The first two rings are silent on the machine. This is because the fax must «listen» to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.) ■ If you program the machine properly, it will recognize the registered ring pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the machine will not answer.
Turning off the Distinctive Ring 1 Press Menu/Set, 2, 0, 1. 2 3 1.Distinctive Press or to select Off. Press Menu/Set. Press Stop/Exit. If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See To select or change your Receive Mode on page 5-2.
Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number, or name if it is available, of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (or name, if available). Once you pick up the handset, the Caller ID information disappears from the LCD, but the call information remains stored in the Caller ID memory.
4 Press or to return to the Caller ID listing. —OR— Press Stop/Exit. Printing Caller ID List 1 2 3 4 Press Menu/Set, 2, 0, 2. 2.Caller ID Press or to select Print Report. Press Menu/Set. Press Black Start or Color Start. After printing has finished, press Stop/Exit. Call Waiting Caller ID (FAX-1820C only) The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service offered by many local telephone companies.
6 Setup Send How to fax You can send faxes from the ADF (automatic document feeder). Enter Fax mode Before sending faxes, make sure green. If not, press setting is Fax. (Fax) is illuminated in (Fax) to enter Fax mode. The default How to dial There are four ways to dial. Manual dialing Press all of the digits of the phone or fax number.
One-Touch dialing Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 7-1.) To dial One-Touch numbers 6 to 10, hold down Shift as you press the One-Touch Key. If the LCD shows Not Registered when you press the One-Touch key, number has not been stored on it. Speed-Dialing Press Search/Speed Dial, #, and then the two digit Speed-Dial number. (See Storing Speed-Dial numbers on page 7-3.
Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the navigation keys to search. (See Storing One-Touch Dial numbers on page 7-1 and Storing Speed-Dial numbers on page 7-3.) To search numerically To search alphabetically* * To search alphabetically, you can use dial pad to enter the first letter of the name you are looking for.
Automatic transmission (MFC-3220C only) This is the easiest way to send a fax. Do not pick up the hand set of the external phone or press Hook to listen for a dial tone 1 2 3 4 If it is not illuminated in green, press (Fax). Load your original. (See Load originals on page 2-1.) Enter the fax number using the dial pad, One-Touch, Speed-Dial or Search. (See How to dial on page 6-1.) Press Black Start or Color Start. Automatic transmission (FAX-1820C only) This is the easiest way to send a fax.
Manual transmission (MFC-3220C only) Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. 1 If it is not illuminated in green, press (Fax). 2 Load your original. (See Load originals on page 2-1.) 3 Pick up the handset of the external phone and listen for a dial tone. —OR— Press Hook and listen for a dial tone. 4 On the external phone, dial the fax number you want to call. —OR— If you pressed Hook, dial using the machine’s control panel.
Sending a fax at the end of a conversation (FAX-1820C only) At the end of a conversation you can send a fax to the other party before you both hang up. 1 Ask the other party to wait for fax tones (beeps) and then to press Start before hanging up. 2 3 4 5 If it is not illuminated in green, press (Fax). Load your original. (See Load originals on page 2-1.) Press Black Start or Color Start. Replace the handset.
Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. 1 2 If it is not illuminated in green, press (Fax) before pressing Menu/Set. After each setting is accepted, the LCD will ask if you want to enter more settings: Press 1 to select more settings. The Other Settings LCD will return to the Setup Send 1.Yes 2.No menu.
Fax Resolution You can use the Fax Resolution key to change the setting temporarily (for this fax only). Press Fax Resolution and or to select the setting you want, and then press Menu/Set. —OR— You can change the default setting. 1 2 3 4 5 If it is not illuminated in green, press (Fax). Load your original. (See Load originals on page 2-1.) Press Menu/Set, 2, 2, 2. 2.Fax Resolution Press or to select the resolution you want. Press Menu/Set. Press Stop/Exit. Standard Suitable for most typed originals.
Manual and automatic fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again. If you want to make a second call to the last number dialed, you can save time by pressing Redial/Pause and Black Start or Color Start. Redial/Pause only works if you dialed from the control panel. If you are sending a fax automatically and the line is busy, the machine will automatically redial one time after five minutes.
Dual Access (Not available for color faxes) You can dial a number, and begin scanning the fax into memory— even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access. However, to send a color fax, the machine will send the original in real time (even if Real Time TX is Off). The number of pages you can scan into the memory will vary depending on the data that is printed on them.
4 5 6 7 To change the default setting, press or to select On (or Off). Press Menu/Set. Go to Step 6. —OR— For the next fax transmission only, press or to select Next Fax Only. Press Menu/Set. Press or to select Next Fax:On (or Next Fax:Off). Press Menu/Set. Press 1 if you want to choose more settings and the LCD will return to the Setup Send menu. —OR— Press 2 if you have finished choosing settings. Enter a fax number. Press Black Start or Color Start.
Canceling a job while scanning, dialing and sending the original You can cancel a job while you are scanning it into memory by pressing Stop/Exit. You can also cancel a job while the machine is dialing or sending the original by pressing Stop/Exit. Canceling a scheduled job You can cancel a fax job that is stored and waiting in memory. 1 Press Menu/Set, 2, 6. 6.Remaining Jobs Any jobs that are waiting will appear on the LCD.
Advanced sending operations Broadcasting (Not available for color faxes) Broadcasting is when the same fax message is automatically sent to more than one fax number. Using the Menu/Set key, you can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers. If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 100 different numbers.
5 6 7 8 Enter the next number. (Example: Speed-Dial number) When the LCD displays the fax number or name of the other party, press Menu/Set. Enter another fax number. (Example: Manual dialing using the dial pad.) Press Black Start. Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line, we recommend that you turn on the Overseas Mode. After you send a fax using this feature, the feature will turn itself off.
Delayed Fax (Not available for color faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. Press Menu/Set to accept it, or enter another time for the faxes to be sent. 1 2 3 4 5 6 If it is not illuminated in green, press (Fax). Load your original. (See Load originals on page 2-1.) Press Menu/Set, 2, 2, 3. 3.Delayed Fax Enter the time you want the fax to be sent (in 24-hour format). Press Menu/Set.
Setting up Polled Transmit (Not available for color faxes) Polled Transmit is when you set up your machine to wait with a paper original so another fax machine can call and retrieve it. 1 2 3 4 5 6 7 8 If it is not illuminated in green, press (Fax). Load your original. (See Load originals on page 2-1.) Press Menu/Set, 2, 2, 6. 6.Polled TX Press or to choose On (or Off). Press Menu/Set. 1.Doc 2.Memory Press 1 to leave the original waiting in the ADF. —OR— Press 2 to scan the original into memory.
Delayed Batch Transmission (Not available for color faxes) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time. 1 If it is not illuminated in green, press (Fax). 2 Load your original. (See Load originals on page 2-1.) 3 Press Menu/Set, 2, 2, 4. 4.
7 Quick-Dial numbers and dialing options Storing numbers for easy dialing You can set up your machine to do three types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes. If you lose electrical power, the quick-dial numbers that are in the memory will not be lost. Storing One-Touch Dial numbers Your machine has 5 One-Touch keys where you can store 10 fax or phone numbers for automatic dialing. To access numbers 6 to 10, hold down Shift as you press the One-Touch key.
4 5 Use the dial pad to enter the name (up to 15 characters). Press Menu/Set. (You can use the chart on page 4-3 to help you enter letters.) —OR— Press Menu/Set to store the number without a name. Go to Step 2 to store another One-Touch number. —OR— Press Stop/Exit. When you dial a quick-dial number, the LCD shows the name you’ve stored, or, if you haven’t stored a name only, the number you’ve stored.
Storing Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys (Search/Speed Dial, #, the two-digit number, and Black Start or Color Start). The machine can store 40 Speed-Dial numbers. 1 Press Menu/Set, 2, 3, 2. 2.Speed-Dial 2 Use the dial pad to enter a two-digit Speed-Dial location number (01-40). (For example, press 05.) Press Menu/Set. 3 4 5 Enter the phone or fax number (up to 20 digits). Press Menu/Set.
Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: 1 Press 1 to change the stored 1.Change 2.Exit number. —OR— Press 2 to exit without making a change. How to change the stored number: ■ If you want to erase the whole number or whole name, press Stop/Exit when the cursor is under the first the digits or letters.
Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Black Start or Search/Speed Dial, #, the two-digit location and Black Start. First, you'll need to store each fax number as a One-Touch or Speed-Dial number. Then, you can combine them into a Group, Each Group uses up a One-Touch key or a Speed-Dial location.
4 5 6 7 To include One-Touch or Speed-Dial numbers in the Group, enter them as if you were dialing. For example, for One-Touch key 05, press One-Touch key 05. For Speed-Dial location 09, press Search/Speed Dial, then press 09 on the dial pad. The LCD shows 05, #09. Press Menu/Set to accept the numbers for this Group. Use the dial pad and the chart on page 4-3 to enter a name for the Group. Press Menu/Set. (For example, NEW CLIENTS) Press Stop/Exit.
Dialing options Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers. You can store these long dialing sequences by dividing them and setting them up on separate keys in any combination.
Pause Press Redial/Pause to insert a 3.5-second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause. Fax Redial If you’re sending a fax manually and the line is busy, press Redial/Pause to try again. Any time you want to make a second call to the last number dialed, press Redial/Pause to save time.
Telephone (voice) operation (FAX-1820C only) You can use the machine to make voice telephone calls by dialing manually or by using Search, One-Touch Dial or Speed-Dial memory. You can use the handset to make and receive calls. When you dial an quick-dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored. How to dial There are four ways to dial. (See How to dial on page 6-1.) Making a telephone call 1 2 Pick up the handset. —OR— Press Hook.
8 Remote Fax Options Fax Forwarding/Paging You cannot use Paging and Fax Forwarding at the same time. After you have selected the Paging or Fax Forwarding feature, Fax Storage is set to On automatically. If you bring the Paging or Fax Forwarding feature back to Off, Fax Storage stays on. Programming a Fax Forwarding number When Fax Forwarding is set to On, your machine stores the received fax in the memory. Then it dials the fax number you’ve programmed and forwards the fax message.
Programming your pager number When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax message in the memory. 1 Press Menu/Set, 2, 5, 1. 1.Fax Fwd/Paging 2 Press or to select Paging. Press Menu/Set. 3 Enter your pager phone number followed by # # (up to 20 digits). Press Menu/Set. Do not include the area code if it is the same as that of your machine.
Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax Forwarding, Paging, or Remote Retrieval operations. (See Remote commands on page 8-6.) If there is paper in your machine, a back-up copy of each fax will be printed. The LCD will show when you have a fax stored in memory. 1 Press Menu/Set, 2, 5, 2. 2.Fax Storage The LCD will ask you to choose a fax setting. 2 Press or to select On (or Off). Press Menu/Set. 3 Press Stop/Exit.
Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ). 1 Press Menu/Set, 2, 5, 3. 3.Remote Access 2 Enter a three-digit code using numbers 0-9, or #. Press Menu/Set. (The preset ‘ ’ cannot be changed.
Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times. Using your Remote Access Code 1 2 3 4 5 6 Dial your fax number from a telephone or another fax machine using touch tone. When your machine answers, immediately enter your Remote Access Code (3 digits followed by ).
Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands 95 1 OFF 2 Fax Forwarding 3 Paging 4 Fax Forwarding number 6 Fax Storage ON 7 Fax Storage OFF 96 97 If you hear one long beep, the change has been accepted.
Retrieving fax messages 1 2 3 4 Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. As soon as you hear two short beeps, use the dial pad to press 962. Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by ## (up to 20 digits). You cannot use and # as dial numbers.
9 Printing reports Machine settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Press Menu/Set, 2, 4, 1. 1.Transmission —OR— Press Menu/Set, 2, 4, 2. 2.Journal Period Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can print the report by following the Steps on the next page. The default setting is Every 50 Faxes. 1 2 3 4 Press Menu/Set, 2, 4, 2. 2.Journal Period Press or to choose an interval. Press Menu/Set. (If you choose 7 days, the LCD will ask you to choose a day on which to begin the 7-day countdown.
Printing reports (FAX-1820C only) Five reports are available: 1.Help List Prints the Help List so you can see at-a-glance how to quickly program your machine. 2.Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order. 3.Fax Journal Lists information about the last incoming and outgoing faxes. (TX means Transmit.) (RX means Receive.) 4.Transmission Prints a Transmission Verification Report for your last transmission. 5.User Settings Lists your settings.
Printing reports (MFC-3220C only) Five reports are available: 1.Help List Prints the Help List so you can see at-a-glance how to quickly program your machine. 2.Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order. 3.Fax Journal Lists information about the last incoming and outgoing faxes. (TX means Transmit.) (RX means Receive.) 4.Transmission Prints a Transmission Verification Report for your last transmission. 5.User Settings Lists your settings.
10 Making copies Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time. Enter Copy mode (Copy) is illuminated Before making copies, make sure that in green. If it is not, press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Setting the Mode Timer (MFC-3220C only) on page 4-5 or Setting the Mode Timer (FAX-1820C only) on page 4-5.
Making a single copy 1 2 3 Press (Copy) to illuminate it in green. Load your original. (See Load originals on page 2-1.) Press Black Start or Color Start. To stop copying, press Stop/Exit. Making multiple copies 1 2 3 4 Press (Copy) to illuminate it in green. Load your original. (See Load originals on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99). Press Black Start or Color Start. To sort the copies, press the Options key.
Using the Copy keys (Temporary settings) When you want to change the settings only for the next copy, use the Temporary Copy keys. You can use different combinations. These settings are temporary, and the machine returns to its default settings 60 seconds after it finishes copying. If you want to use these temporary settings again, place the next original in the ADF within that time.
Quality You can select the copy quality. The default setting is Normal. Press Quality and 1 2 3 4 5 6 Normal Recommended mode for ordinary printouts. Good copy quality with adequate copy speed. Fast Fast copy speed and lowest ink consumption. Use FAST to save time (original to be proof-read, large originals or many copies). Best Use this mode to copy precise images such as photographs. BEST uses the highest resolution and slowest speed. or Press (Copy) to illuminate it in green.
Options Use the Options key to set the following copy settings only for the next copy.
Enlarge/Reduce You can select the following enlargement or reduction ratios. Custom allows you to enter a ratio from 25% to 400%. Press Options 100% 104%:EXE→LTR 186%:4" × 6"→LTR 200% Custom(25-400%) and or to select 93%:A4→LTR Enlarge/Reduce 78%:LGL→LTR 50% 1 2 3 4 5 6 Press (Copy) to illuminate it in green. Load your original. (See Load originals on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99). Press Options and or to select Enlarge/Reduce. Press Menu/Set.
Paper Type You can change the paper type only for the next copy. Select the type of media that you are using to get the best print quality. 1 2 3 4 5 6 Press (Copy) to illuminate it in green. Load your original. (See Load originals on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99). Press Options and or to select Paper Type. Press Menu/Set. Press or to select the type of paper you are using (Plain, Inkjet, Glossy or Transparency). Press Menu/Set.
Paper Size You can change the paper size setting only for the next copy. You can copy only on Letter, Legal, and Photo Card (4"(W)X6"(H)) paper. 1 2 3 4 5 6 Press (Copy) to illuminate it in green. Load your original. (See Load originals on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99). Press Options and or to select Paper Size. Press Menu/Set. Press or to select the size of paper you are using (Letter, Legal or 4"(W)×6"(H) ). Press Menu/Set.
Contrast You can adjust the copy contrast to help an image look sharper and more vivid. 1 2 3 4 5 6 Press (Copy) to illuminate it in green. Load your original. (See Load originals on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99). Press Options and or to select Contrast. Press Menu/Set. + Press to decrease the contrast. —OR— Press to increase the contrast. Press Menu/Set. Press Black Start or Color Start. —OR— Press or for more settings.
N in 1 copy (Page Layout) You can save paper by copying either two or four pages on one page. If you want to print a poster, use the scanner glass. Please make sure paper size is set to Letter or Legal. 1 2 3 4 5 6 Press (Copy) to illuminate it in green. Load your original. (See Load originals on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99). Press Options and or to select Page Layout. Press Menu/Set. Press or to select 2 in 1, 4 in 1(P), 4 in 1(L), (or Off (1 in 1)).
4 in 1 (P) (P) 4 in 1 (L) (L) If 2 in 1 or 4 in 1 copies are in color, you must use letter or A4 paper. For the other Special Copies, you must use letter, legal or A4 paper. If you selected Glossy in the Paper Type setting, 2 in 1 and 4 in 1 copies are not available. 2 in 1 or 4 in 1 copies in color are not available with Multiple Copies.
Changing the default copy settings You can change the default copy settings. These settings will stay until you change them again. Copy Quality 1 2 3 Press Menu/Set, 3, 1. Press or to select Normal, Best or Fast. Press Menu/Set. Press Stop/Exit. 1.Quality Brightness 1 2 3 Press Menu/Set, 3, 2. Press to make a lighter copy. —OR— Press to make a darker copy. Press Menu/Set. Press Stop/Exit. 2.Brightness Contrast You can change the contrast to help an image look sharper and more vivid.
Color Adjustment 1 2 3 4 Press Menu/Set, 3, 4. 4.Color Adjust Press or to select Red, Green or Blue. Press Menu/Set. Press to increase the color saturation. —OR— Press to decrease the color saturation. Press Menu/Set. Return to Step 2 to select the next color. —OR— Press Stop/Exit.
Legal limitations Color reproductions of certain originals are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable originals.
11 Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing-aid compatible. When programming emergency numbers or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ■ Perform these activities in the off-peak hours, such as early morning or late evening.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
WARNING This machine has been certified to comply with FCC standards, which are applied to the USA only. A grounded plug should be plugged into a grounded AC outlet after checking the rating of the local power supply for the machine to operate properly and safely.
Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. LAN connection Caution C aution: Do not connect this product to a LAN connection that is subject to over-voltages.
Important safety instructions 1 2 3 4 5 6 7 8 9 10 11 Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
12 13 14 15 16 Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of received faxes. Wait until pages have exited the machine before picking them up. Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product.
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © Copyright 2003 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries. Macintosh is a registered trademark of Apple Computer, Inc.
and routine 12 Troubleshooting maintenance Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself.
ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remains Print data remains in the machine’s memory. Re-start printing from your computer. Print data remains in the machine’s memory. The USB cable was unplugged while the computer was sending the data to the machine. Press Stop/Exit. The machine will cancel the job and eject the page that is being printed. DR Mode in Use The machine is set to Distinctive Ring mode. You can not change the Receive Mode from Manual to another mode.
ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Out of Memory (May occur when the machine is used as a printer) You can’t store data in the memory. (Fax sending or copy operation in process) Press Stop/Exit and wait until the other operations in progress finish and then try again. —OR— Clear the data in the memory. (See Out of Memory message on page 10-2.) (Printing operation in process) Reduce print resolution. —OR— Clear the data in the memory. (See Out of Memory message on page 10-2.
Original jam If the original is jammed, follow the steps below. Original is jammed inside the front of the control panel. 1 2 Remove any paper from the ADF that is not jammed. Pull the jammed original out toward the front of the machine. 3 Press Stop/Exit. Original is jammed inside the back of the control panel. 1 2 3 Remove any paper from the ADF that is not jammed. Open the control panel cover. Pull the jammed original out toward the back of the machine.
Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the front of the machine. 1 Pull the paper toward you. Paper is jammed in the paper tray 1 Remove any paper from the paper tray that is not jammed.
2 Pull up the jammed paper to remove it. If it is difficult to pull the jammed paper, try to pull it while holding down the Paper Release Lever. Paper Release Lever Paper is jammed inside the paper tray 1 Pull the paper tray out of the machine.
2 Pull up the jammed paper to remove it. Jammed paper Paper is jammed inside the machine. 1 Open the control panel cover by lifting it toward you, and then lift the top cover toward the back. 2 Remove the jammed paper. If the jammed paper is under the Print Head, unplug the machine, and then you can move the Print Head to remove the paper. 3 Close top cover and the control panel cover.
If you are having difficulty with your machine If you think there is a problem with your machine or the way your faxes look, make a copy first. If the copy looks good, the problem is probably not your machine. Check the chart below and follow the troubleshooting tips. DIFFICULTY SUGGESTIONS Printing or Receiving Faxes Condensed print and white streaks across the page or the top and bottom of sentences are cut off. This can be caused by static or interference on the telephone line.
DIFFICULTY SUGGESTIONS Phone Line or Connections The machine does not answer when called. Make sure the machine is in the correct receiving mode for your setup. (See Basic receiving operations on page 5-1.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If there is no ringing when you call your machine, ask your telephone company to check the line. Sending Faxes Poor sending quality.
DIFFICULTY SUGGESTIONS Software Difficulties (MFC-3220C only) Cannot perform ‘2 in 1 or 4 in 1’ printing. Check that the paper size setting in the application and in the printer driver are the same. Cannot print when using Paint Brush. Try setting the Display setting to ‘256 colors.’ Cannot print when using Adobe Illustrator. Try to reduce the print resolution. Thick lines and thin lines appear alternately. (banding) 1. Open the ‘Basic’ tab in the printer driver. 2.
How to improve print quality Cleaning the print head To ensure good print quality, the machine will regularly clean the print head. You can start the cleaning process when needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean two colors at a time (Black/Cyan, Yellow/Magenta), or all four colors at once. Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
STEP A: Color block quality check The LCD shows: 4 5 1.Yes 2.No Check the quality of the four color blocks on the sheet. (Black/Cyan/Yellow/Magenta). If all lines are clear and visible, press 1 (Yes) to go to STEP B. —OR— If you can see missing short lines as shown below, press 2 (No). OK Poor The LCD will ask you if the print quality is OK for each color. 6 7 8 Is Step “A” OK? Black OK? 1.Yes 2.No Press 2 (No) for any color with a problem. The LCD shows: Start Cleaning? Press 1 (Yes).
STEP B: Alignment Check The LCD shows: Is Step “B” OK? 1.Yes 2.No 9 10 11 12 13 Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0. If the number 5 sample of both the 600 dpi and 1200 dpi are the best matches, press 1 (Yes) to finish STEP B. —OR— If another test print number is a better match for either 600 dpi or 1200 dpi, press 2 (No) to select it.
If you still see missing ink in this Print Quality Check Sheet, repeat the cleaning and test print procedures at least five times. If ink is still missing after the fifth cleaning and test print, replace the ink cartridge for the clogged color. (Perhaps the ink cartridge was in your machine over six months or the expiration date written on the cartridge package has passed. Or, the ink may not have been stored properly before use.
Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution Do NOT unplug the machine after a print job until you hear the final click. 1 First, remove all the ink cartridges and attach the white shipping cover. (See Replacing the ink cartridges on page 12-20.) After attaching the white shipping cover, press all the ink cartridge covers down.
5 Attach the yellow protective bar. 6 Remove the paper tray and output paper support, ADF Document Output support and ADF Document support. If your machine is a fax model, remove the handset and handset curled cord. Protective Yellow Bar If you are packing the machine for the Brother Exchange Service, keep these items and return only the machine. 7 Wrap the machine in the bag and place it in the original carton with the original packing material.
8 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange” machine. 9 Close the carton.
Routine maintenance Cleaning the scanner Unplug the machine, and then open the control panel cover. Clean the flat white pressure bar and the glass strip below the bar with isopropyl alcohol on a lint-free cloth.
Cleaning the machine printer platen WARNING ■ Be sure to unplug the machine from the AC power outlet before cleaning the printer platen. ■ Be careful not to touch the paper feed star wheels, flat cable and encode film. ■ When you want to clean your machine printer platen, wipe it with a lint free cloth that is dry.
Replacing the ink cartridges Your machine is equipped with an ink dot counter that automatically monitors the ink level in each color cartridge. When the counter detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD. The LCD shows you which color cartridges are low or empty. Be sure to follow the LCD prompts so you replace the color cartridges in the appropriate order.
6 Hold the new ink cartridge as shown in the illustration, and then peel the sealing tape from the side of the ink cartridge. Carefully peel the tape in the direction away from you. Peel in the direction away from you! Opening To prevent spilling ink and staining your hands and clothing, remove the sealing tape gently. 7 8 9 10 Each color has its own correct position. Insert each new ink cartridge into the carriage. After installing the ink cartridges, close the top cover and control panel cover.
WARNING If ink gets in your eyes, irrigate them with water immediately and call a doctor if you are concerned. Caution ■ DO NOT remove ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the printer will not know the quantity of ink left in the cartridge. ■ DO NOT shake the ink cartridges, because the ink may spill when you take off the sealing tape. ■ If ink stains your body or clothing, wash with soap or detergent immediately.
G Glossary ADF (automatic document feeder) The original can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission (MFC-3220C only) Sending a fax without picking up the handset of an external phone. Automatic fax transmission (FAX-1820C only) Sending a fax without picking up the handset of the machine or pressing Hook.
Communication error (or Comm. Error) An error during fax sending or receiving, usually caused by line noise or static. Compatibility group The ability of one fax unit to communicate with another. Compatibility is assured between ITU-T Groups. Contrast Setting to compensate for dark or light originals, by making faxes or copies of dark originals lighter and light originals darker. Delayed Fax Sends your fax at a specified later time that day.
Fax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD). Fine resolution Resolution is 203 × 196 dpi. It is used for small print and graphs. Gray scale The shades of gray available for copying and faxing photographs. Group number A combination of One-Touchand Speed-Dial numbers that are stored on a One-Touch key or in a Speed-Dial location for Broadcasting.
One-Touch Keys on the machine’s control panel where you can store numbers for easy dialing. You can store a second number on each key if you press Shift and the One-Touch Key together. Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper. Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines. Paging Feature enables your machine to call your pager when a fax is received into its memory.
Scanning The process of sending an electronic image of a paper original into your computer. Search An electronic, alphabetical listing of stored One-Touch, Speed-Dial and Group numbers. Speed-Dial A pre-programmed number for easy dialing. You must press the Search/Speed Dial key and then #, and the two digit code to start the dialing process. Standard resolution 203 x 97 dpi. It is used for regular size text and quickest transmission. Station ID The stored information that appears on the top of faxed pages.
4 S Specifications Product description General Memory Capacity 8 MB Automatic Document Feeder (ADF) Up to 20 pages Temperature: 68°F - 86°F(20°C - 30°C) Humidity: 50% - 70% Paper: 20 lb Letter size 100 Sheets (20 lb) Ink Jet Piezo with 75 × 4 nozzles 16 characters × 1 line Paper Tray Printer Type Print Method LCD (Liquid Crystal Display) Power Source Power Consumption Power Consumption 120V AC 50/60Hz (MFC-3220C) Minimum: 5Wh or less Standby: 10Wh or less (25°C) Under 24 watts Peak: (FAX-1820C) Min
Dimensions 19.7 inch 17.1 inch (MFC-3220C) 17.1 inch (FAX-1820C) 13.6 inch 8.3 inch 14.4 inch 23 inch Weight 15.
Print media Paper Input Paper Tray ■ Paper type: Plain paper, recycled paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes ■ Paper size: Letter, Legal, Executive, A4, A5, A6, JIS_B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo card, Index card. For more details, see Paper specifications for the paper tray on page 2-4. ■ Maximum paper tray capacity: Approx. 100 sheets of 20 lb plain paper ■ Use only transparencies recommended for inkjet printing.
Fax Compatibility ITU-T Group 3 Coding System MH/MR/MMR/JPEG Modem Speed Automatic Fallback 14400 bps: Original Size ADF Width: ADF Height: Scanning Width 8.2 in. Printing Width 8.03 in.
Scanner (MFC-3220C only) Color/Monochrome Color/Monochrome TWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional) Mac OS® 8.6-9.2/Mac OS® X 10.2.1 or greater WIA Compliant Yes (Windows® XP) Resolution Up to 2,400 × 2,400 dpi (interpolated)* Up to 600 × 1,200 dpi (optical) * Maximum 1200 x 1200 dpi scanning with Windows® XP (resolution up to 2400 x 2400 dpi can be selected by using the Brother scanner utility) Scanning Speed Color: up to 9 sec. Mono: up to 4 sec.
Printer For FAX-1820C, you can download the Brother Printer Driver and PC Fax Driver from the Brother Solutions Center. Visit us at: http://solutions.brother.com Printer Driver Windows® 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-directional capability Apple® Macintosh® QuickDraw® Driver For Mac OS® 8.6-9.2/Mac OS® X 10.1/10.2.
Interfaces USB A Standard Universal Serial Bus cable that is not longer than 6 feet (2.0 m). Computer requirements Minimum System Requirements Processor Minimum Speed Minimum RAM 98, 98SE Pentium 75MHz 24 MB 32 MB Me Pentium 150MHz 32 MB 64 MB 2000 Professional Pentium 133MHz 64 MB 128 MB XP*3 Pentium 233MHz Mac OS® 8.6 - 9.
Consumable items Ink Black and 3 individual color ink cartridges separate from the print heads. Service Life of Ink Cartridge Approximately 500 page/Black cartridge at 5% coverage Approximately 400 page/Color cartridge at 5% coverage with 600 x 150 dpi resolution (Fast). These numbers are based on consecutive printing; the numbers will vary based on print frequency and number of pages. The machine periodically cleans the print head to maintain print quality. This process consumes a small amount of ink.
Index A Access codes, storing and dialing ................................ 7-7 Accessories and supplies .......ii ADF (automatic document feeder) ............................... 2-1 Answering machine (TAD) ..1-10 connecting ...................... 1-11 Automatic dialing ............................... 7-1 fax receive ........................ 5-1 Easy Receive ................ 5-5 fax redial ........................... 6-9 transmission ..................... 6-4 B Broadcasting .....................
D F Date and Time .................... 4-1 Delayed Batch Transmission ......................................... 6-17 Delayed Fax ..................... 6-15 Dialing a pause ............................ 7-8 access codes and credit card numbers ................. 7-7 automatic fax redial ......... 6-9 Groups ........................... 6-13 manual ............................. 6-1 One-Touch ....................... 6-2 Search ............................. 6-3 Speed-Dial .......................
manual transmission ..... 6-5 overseas ...................... 6-14 Real Time Transmission .................................... 6-10 redialing ......................... 7-8 resolution ....................... 6-8 Fax/Tel mode answering at extension phones ........................... 5-7 double-ringing (voice calls) ........................................ 5-3 F/T Ring Time .................. 5-3 Fax Receive Code ............ 5-7 receiving faxes ................. 5-7 Ring Delay ........................
P Paging ......................... 8-1, 8-2 programming your pager number ........................... 8-1 Paper ...........................2-3, S-3 capacity ........................... 2-4 jam ................................. 12-5 Size .................................. 4-6 Type ................................. 4-6 Phone line connections ................... 1-11 difficulties ....................... 12-9 multi-line (PBX) .............. 1-16 roll over lines ................. 1-13 two-line phone system ....
T W TAD (telephone answering device), external .........................1-10, 1-15, 5-1 connecting .............1-10, 1-11 Receive Mode .................. 5-1 recording OGM ............... 1-12 with two-line jack ............ 1-15 Temporary copy settings ..... 10-3 Text, entering ...................... 4-3 special characters ............ 4-4 Tone signals on Pulse line ........................................... 7-8 Troubleshooting ................ 12-1 checking ink volume .....
Press 9 0. EXIT REMOTE OPERATION Press 9 8 then for External TAD, press 1. Fax/Tel, press 2. Fax Only, press 3. CHANGE RECEIVE MODE 1 long beep — Fax messages 3 short beeps — No messages Press 9 7 1 CHECK RECEIVING STATUS 4 Using Remote Access Code 1 Dial your fax number from a telephone or fax machine using touch tone. 2 When your machine answers, immediately enter your Remote Access Code (3 digits followed by ).
Changing Remote Access Code When you are at the machine: The cannot be changed. 1 Press Menu/Set, 2, 5, 3. 2 Enter a three-digit number from 000 to 999. 3 Press Menu/Set. 4 Press Stop/Exit. Remote Commands CHANGE PAGING FAX FORWARDING SETTING Press 9 5. then to Turn feature Off, press 1. Select Fax Forwarding, press 2. Select Paging, press 3. 2 Program Fax Forwarding Number, press 4. Enter the new fax number where you want your fax messages forwarded followed by . Turn Fax Storage On, press 6.
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only.
