Operation Manual
Table Of Contents
- USER'S GUIDE FAX-2440C/MFC-620CN
- Brother numbers
- Ordering accessories and supplies
- Safety precautions
- Choosing a location
- Quick Reference Guide
- Table of Contents
- 1 Introduction
- 2 Getting started
- Initial Setup
- General Setup
- Setting the Mode Timer (MFC-620CN only)
- Setting the Mode Timer (FAX-2440C only)
- Setting the Paper Type
- Setting the Paper Size
- Setting the Ring Volume
- Setting the Beeper Volume
- Setting the Speaker Volume
- Setting the Handset Volume
- Choosing the Handset Volume (For Volume Amplify)
- Setting Volume Amplify
- Turning on Automatic Daylight Savings Time
- Setting the LCD Contrast
- 3 Setup Send
- 4 Setup Receive
- Basic receiving operations
- 5 Quick-Dial numbers and dialing options
- 6 Remote Fax Options (Not available for color faxes)
- 7 Message Center
- Message Center mode
- Setting up the Message Center
- Recording Message Center Outgoing Message
- Activating Message Center mode
- Message indicator
- Playing voice messages
- Printing a fax message
- Erasing incoming messages
- Setting Maximum Time for incoming messages
- Setting Toll Saver
- ICM Recording Monitor
- Recording a conversation
- Record Fax/Tel Outgoing Announcement (F/T OGM)
- Message Center mode
- 8 Printing reports
- 9 Making copies
- 10 Walk-Up PhotoCapture Center™ (MFC-620CN only)
- 11 Important information
- Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only.
- Federal Communications Commission (FCC) Declaration of Conformity (USA only)
- Industry Canada Compliance Statement (Canada only)
- For your safety
- LAN connection (MFC-620CN only)
- International ENERGY STAR® Compliance Statement
- Important safety instructions
- Trademarks
- 12 Troubleshooting and routine maintenance
- Appendix A
- Appendix B
- Glossary
- Specifications
- Index
- Remote Retrieval Access card
- brother USA/Canada
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 1
12
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this
happens, your machine identifies the problem and displays an error
message. The most common error messages are shown below.
You can correct most problems by yourself. If you need additional
help, the Brother Solutions Center offers latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com
.
Troubleshooting and routine
maintenance
IMPORTANT
For technical help, you must call the country where you bought the
machine. Calls must be made from within that country.
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION
Comm.Error Poor phone line quality caused a
communication error.
Try the call again. If the problem continues, call
the telephone company and ask them to check
your phone line.
Connection
Fail
You tried to poll a fax machine that
is not in Polled Waiting mode.
Check the other fax machine’s polling setup.
Cover is Open The scanner cover is not closed
completely.
Lift the scanner cover and then close it again.
Data
Remaining
Print data remains in the
machine’s memory.
Re-start printing from your computer.
Print data remains in the
machine’s memory. The USB
cable was unplugged while the
computer was sending the data to
the machine.
Press Stop/Exit. The machine will cancel the
job and eject the page that is being printed.
Disconnected The other person or other person’s
fax machine stopped the call.
Try to send or receive again.