Brother Color Laser Printer HL-4000CN USER’S GUIDE Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM at any time. Please keep the CD-ROM in a convenient place for quick and easy reference at all times. The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for all your printer needs.
Brother Laser Printer HL-4000CN Series User’s Guide (For USA & CANADA Only) IMPORTANT INFORMATION: For technical and operational assistance, you must call the country where you purchased the printer. Calls must be made from within that country.
Trademarks Brother is a registered trademark of Brother Industries, Ltd. Apple and LaserWriter are registered trademarks, and TrueType is a trademark of Apple Computer, Inc. Centronics is a trademark of Genicom Corporation. Hewlett-Packard, HP, PCL 5e, PCL 6 and PCL are registered trademarks of Hewlett-Packard Company. PostScript is a registered trademark of Adobe Systems Incorporated. This printer contains UFST and Micro Type from Agfa Division.
REGULATIONS Electronic Emission Notices Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. Only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911, USA TEL: (908) 704-1700 declares, that the products Product Name: Model Number: Product Options: Brother Laser Printer HL-4000CN HL-4000CN ALL complies with Part 15 of the FCC Rules.
Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
“EC” ”Declaration of Conformity Manufacturer Brother Industries Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan Herewith declare that: Products description Product Name : Laser Printer : HL-4000CN is in conformity with provisions of the Directives applied : Low Voltage Directive 73/23/EEC (as amended by 93/68/EEC) and the Electromagnetic Compatibility Directive 89/336/EEC ( as amended by 91/263/EEC and 92/31/EEC and 93/68/EEC).
International ENERGY STAR® Compliance Statement ENERGY STAR® is a U.S. registered mark. The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipments. As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Laser Notices Laser Safety (120 V Model Only) This printer is certified as a Class I laser product under the U.S.
IEC 60825 Specification (220 - 240 V Model Only) This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label shown below is attached in countries where required. CLASS 1LASER PRODUCT APPAREIL Å LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This printer has a Class 3B Laser Diode that emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.
Safety Information IMPORTANT - For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point socket which is properly earthed earthed through the normal household wiring. Extension cords should not be used with the equipment. If it is essential that an extension cord has to be used, it must be a three-pin plug type and correctly wired to provided proper earthing.
Wiring Information (For U.K. only) Important If the mains plug supplied with this printer is not suitable for your socket outlet, remove the plug from the mains cord and fit an appropriate three pin plug. If the replacement plug is intended to take a fuse then fit the same rating fuse as the original. If a moulded plug is severed from the mains cord then it should be destroyed because a plug with cut wires is dangerous if engaged in a live socket outlet.
Introduction Thank you for purchasing the HL-4000CN. This guide contains important information about the printer operation and precautions to be followed. To help you use it efficiently, please read this guide before using your new printer. Furthermore, after you read the guide, store it in a safe place. It will be useful in case you forget how to perform operations or if a problem occurs with the printer.
Table of Contents REGULATIONS...............................................................................................................................iv Introduction.......................................................................................................................................xi Table of Contents............................................................................................................................ xii How to Use This Guide....................................
3.3 Printing from a Computer .................................................................................................... 3-6 3.3.1 In Windows..................................................................................................................................................3-6 Printing from a program....................................................................................................................... 3-6 Changing default printing functions..............................
CHAPTER 5 CONTROL PANEL ............................................................................................... 5-1 5.1 Control Panel Functionality.................................................................................................. 5-1 5.1.1 LED Indicators ............................................................................................................................................5-2 5.1.2 Display ...........................................................................
6.4 Print Quality Problems ......................................................................................................... 6-7 6.4.1 Blank or Completely Black Pages are Output .............................................................................................6-7 6.4.2 Faded or Dirty Printouts, White Areas (drop-outs), Creases, Blurs.............................................................6-8 6.4.3 Unsatisfactory Printing ...............................................................
8.3 Replacing the Transfer Roll Cartridge.............................................................................. 8-11 8.3.1 Transfer Roll Cartridge Handling Precautions ..........................................................................................8-12 Handling Precautions ......................................................................................................................... 8-12 8.3.2 Replacing the Transfer Roll Cartridge..................................................
How to Use This Guide Conventions The following terms and symbols are used in the present guide: Glossary Look Alerts you to an important operating procedure that should be performed with care. Make sure that you read these items. 0 ✏ Note Notes provide you with useful information. See References indicate related information that may be useful. “ ” Indicates that the reference is in this guide. “ ” Indicates that the reference is in another guide.
Symbol Symbol Meaning Key Indicates a key on the keyboard of your computer. Example: Press the Enter key [ Indicates a window, dialog box, or tab element or button displayed on the computer screen. Also indicates a menu or value displayed on the control panel. Example: Click [OK] in the [Properties] dialog box. Set [Enabled] on the control panel. Indicates a message displayed on the printer's control panel. This may also emphasize a part name or important information to be entered.
Safety Precautions To ensure the safe operation of your printer, make sure that you read this section thoroughly before use. This section describes the conventions used in the guide. WARNING “Warning” alerts you to situations that could result in serious injury CAUTION or death. “Caution” alerts you to situations that could cause injury or material damage. This symbol alerts you to procedures that require close attention. Make sure that you read and follow the instructions carefully.
To lift the printer, face the front of the printer and grip the recessed areas at the bottom left and right with both hands. Never try to lift the printer by gripping any other areas. Lifting the printer by gripping other areas can cause the printer to fall, resulting in injuries. Recess If you hold the printer by the front cover, left or right sides, there is a danger of the printer falling. When lifting the printer, get a firm footing and bend your knees to avoid possible injuries to your back.
When moving the printer, do not tilt it at more than the angles shown in the diagram below. If tilted excessively, the printer may fall, resulting in injuries. After installing the optional tray module, lock down the brakes of the casters at the front of the tray module. Failure to lock down the brakes can cause the printer to move unexpectedly, resulting in injuries. Operating Environment • Use the printer in a place that meets the following requirements: Ambient temperature range of 10 to 32°C (50.
Precautions for Power and Ground (earthed) Connections WARNING Use the printer within the specified power range. AC power: 100-127 VAC ± 10% (90V-140V) or 220-240 VAC ± 10% (198V-264V) Frequency: 50 ± 3Hz/60 ± 3Hz Ensure that the power cord connector and power socket are free of dust. In a damp environment, a contaminated connector can, over time, draw non-negligible amounts of current that can generate heat and eventually cause fire.
To prevent fire or electric shocks, connect the green earth wire bundled with the power cord to one of the following: • The earth terminal of the power outlet • A piece of copper buried in the earth 650 mm or deeper Make sure that the earth wire on the power cord is connected before you use the printer. If it is not possible to make an earth connection, consult your dealer or Brother authorized service representative.
When the printer is not used over an extended period of time, switch it off and unplug it. When an unused printer is left connected to a power source for a long period, degraded insulation can cause electric shocks, current to leak, or fire. Switch off the printer before connecting the interface cable or options. Connecting the interface cable or options to a live printer can cause electric shocks.
This printer complies with the IEC60825 (Class 1) international laser standard. This means that the printer does not present any risk of injury to individuals from laser radiation. Various covers confine the laser radiation to the inside of the printer; hence, users cannot incur injury from the laser under normal operating conditions. Removing covers, unless instructed to do so in this guide, can cause injury from laser radiation.
Others Refer to this guide for procedures on clearing paper jams and how to resolve any other problems that may occur. Notes on Handling Consumables WARNING Never put a toner cartridge into an open flame. It can explode, resulting in injuries. Never put a transfer roll cartridge into an open flame. It can explode, resulting in injuries. Never put a print head cartridge into an open flame. It can explode, resulting in injuries. Others • Do not open consumables until you are ready to use them.
• • When you remove the transfer roll cartridge from the printer because the waste toner collection box is full, do not attempt to empty the waste toner box and reuse the cartridge, as toner may spill inside the printer and cause damage. Loose toner can spill inside the printer and deteriorate print quality. Do not tilt or shake the print head cartridges or transfer roll cartridges when removing them temporarily. Loose toner can spill inside the printer and deteriorate print quality.
CHAPTER 1 PRINTER SYSTEM SETTINGS 1.1 Adjusting Color Registration Follow the procedure below to adjust the color registration when you first install the printer or after moving it to a new location. See Refer to 5.2 “Basic Menu Operation” for information about the operation of the control panel. Printing the Color Registration Chart Use the control panel to print the color registration chart. Ready to Print ↓ (The print screen. The printer is ready to print.) 1. Press the
Determining values From the lines to the right of the Y (yellow), M (magenta), and C (cyan) pattern, find the values of the straightest lines. ✏ Note You can also use the densest colors of the grid to find the straightest lines. The colors printed at the highest density are those next to the straightest lines. When ‘0’ is the value nearest the straightest line, you do not need to adjust the color registration. When the value is not ‘0’, follow the procedure outlined in “Entering Values”. 1.
Continued from the previous page. ↓ Enter Number Y= 0 M= 0 C= 0 ↓ 4. Using the < > or < > buttons, press the buttons until you reach the value (for example, +3) displayed on the chart. Enter Number Y=+3 M= 0 C= 0 ↓ 5. Press the < > button once and move the cursor to Enter Number Y=+3 M= 0 C= 0 ↓ 6. Repeat steps 4 and 5 to continue setting the color registration. Enter Number Y=+3 M=+1 C=+2 ↓ 7. Press the
1.2 Configuring the Printer on a Network This section describes configuring the printer for a network connection. 1.2.1 Setting an IP Address This section describes the procedure for setting the IP address, subnet mask, and gateway address from the control panel of the printer. Follow the steps below. Look IP addresses are managed throughout the system as a whole. Specifying the wrong IP address can affect the entire network. Before setting an IP address, consult your system administrator.
Continued from the previous page. ↓ TCP/IP Setup IP Address ↓ 6. Press the
Setting the IP Address ✏ Note The IP address consists of four separate values (base 10) separated by decimal points. The 4 values can be set anywhere between 0 and 255. Continued from the previous step • IP Address ’192.168.1.100’ • Subnet mask ’255.255.255.0’ • Gateway Address ‘192.168.1.254’ ↓ TCP/IP Setup IP Address ↓ Example: 10. Press the < > button once. TCP/IP IP Address ↓ 11. Press the
Setting the Subnet Mask Continued from the previous step ↓ TCP/IP IP Address ↓ 17. Press the < > button once. TCP/IP Subnet Mask ↓ 18. Press the
Setting the Gateway Address Continued from the previous step ↓ TCP/IP Subnet Mask ↓ 21. Press the < > button once. TCP/IP Gateway Address ↓ 22. Press the
1.2.2 Setting Protocols Look When the printer is shipped from the factory, all protocols except FTP’ are active by default. Normally you do not need to perform the operations described in this section when you connect a new printer to a network for the first time. If you need to change any of the default Protocol settings, follow the steps outlined in this section. This concludes the printer settings. Move on to 1.2.3 “Confirming Settings”.
Changing Protocol Settings Ready to Print ↓ Menu 1:System ↓ (The print screen. The printer is ready to print.) 1. Press the
Continued from the previous step ↓ Starting protocols Protocol LPD ↓ 6. Press the < > button once. Protocol Port9100 ↓ 7. Press the < XXX Disabled * > button once. Protocol IPP ↓ 8. Press the < 9. Press the < > button once. > button once. Protocol NetBEUI ↓ 10. Press the < 11. Press the < > button once. 3. Press the
1.2.3 Confirming Settings Print the settings list to check the content of printer settings. The printer settings list also contains information that is required when configuring computers for printing. Use the list to confirm that settings on the printer and the computer match. See For details about printing the settings list, refer to 8.4.1 “Confirming Printer Configuration and Network Settings”.
CHAPTER 2 INSTALLING THE PRINTER DRIVER 2.1 Installing the Printer Driver (Windows) The printer driver is software that converts print and command data into forms usable by the printer. When using the printer locally, install the printer driver on the computer connected to it. To share a printer through a network, install the printer driver on every computer connected to the network. 2.1.1 Installing the Printer Driver To Install the Windows printer driver, see the Setup Guide. 2.1.
4. Click Brother Solutions Center. The browser starts and accesses the Brother Solutions Center. 5. Follow the instructions on the screen to download the appropriate printer driver. 6. To close the properties dialog box, click OK. ✏ Note You can also use the CD-ROM provided to access the Brother Solutions Center and download the printer driver. The address of the Brother Solutions Center is: http://solutions.brother.
2.2 Installing the Printer Driver (Macintosh) Printer drivers for both USB and AppleTalk network connections are provided with your Brother printer. You can install the printer driver on Macintosh computers that meet the following conditions: • • • The printer is connected with a USB cable and the computer runs Mac OS 8.6 to X with a standard USB interface. (However, we cannot guarantee the normal operation of all USB-compatible equipment.
CHAPTER 3 BASIC PRINTER OPERATION 3.1 Printer Part Names and Functions The names and functions of the various parts of the printer are as follows: Front View 6 5 7 4 8 3 9 2 10 1 11 12 No. Name 1 2 3 Paper Tray Multi-purpose Tray (MP Tray) Front Cover 4 5 6 7 Control panel Face Down Tray Paper Stopper Exhaust Grille 8 Ventilation Intake Grille 9 Power Switch 10 11 12 Button B Button A Paper Meter Description Load paper here.
Rear View 19 18 20 17 21 16 22 15 14 13 No. Name 13 Parallel Interface Connector USB Interface Connector Ethernet Interface Connector Power Cord Connector Exhaust Grille 14 15 16 17 18 19 Toner Cartridges Top Cover (face down tray) 20 Slot for the network expansion card Option Slot (for the optional hard disk) Ventilation Intake Grille 21 22 Description To use the printer locally, connect the parallel cable here. To use the printer locally, connect the USB cable here.
Internal View 23 24 25 26 No. Name 23 Transfer roll cartridge 24 Print Head Cartridge 25 26 Paper outlet cover Paper rotator 27 Fuser Cartridge 27 Description Transfers the image created on the print head surface to the paper and collects used toner. Consists of a light-sensitive print head, developer, and a transfer roller. Images are initially created as an electrical charge on the surface of this drum.
3.2 Turning the Printer On and Off 3.2.1 Turn the Printer On To turn on the printer, follow the procedure below. 1. On the printer's right side, press the side of the power switch marked [I] to turn on the printer. The printer starts. ✏ Note The printer motors warm up for 1 or 2 minutes when you turn on the printer. 2. “Testing” appears on the control panel. When the display changes from “Please Wait…” to Ready to Print, check that the print Ready lamp is lit.
3.2.2 Turn the Printer Off To turn off the printer, follow the procedure below. 1. Confirm that “Ready to Print” is displayed on the control panel. Ready Alarm Look Ready Alarm Do not turn off the printer in the following situations: Data Wait is displayed on the control panel. The Ready lamp is blinking. The Alarm lamp is on. 1 2. On the printer's right side, press the side of the power switch marked [O] to turn off the printer. The printer is now off.
3.3 Printing from a Computer This section describes the procedures to print from computers depending on the type of operating system used. Look When you install new printer options, you must reconfigure the printer driver to use the options. To confirm or make the settings, refer to 3.6 “Changing Configuration for Options”. 2 3.3.1 In Windows Printing from a program You can output jobs to the printer from most Windows programs with their print command.
4. When you finish making settings, click OK in the Properties dialog box. The Properties dialog box closes. 5. In the Print dialog box, select the desired interval in [Page range] and click OK. The data is sent to the printer. See To cancel printing, refer to 3.5 “Cancel Printing”. Changing default printing functions Default printing functions are preset functions in the printer driver properties dialog box accessed from the Print dialog box.
3. On the various tabs, make settings for each item as required. See For details about the various tabs, refer to Help. For details about how to use Help, refer to 3.4 “Using Help”. 4. When you finish making settings, click OK in the Properties dialog box. The default printer functions in the printer driver are now changed.
3.3.2 With a Macintosh Computer The following is a description of printing from Microsoft Word 98. ✏ Note How to access dialog boxes and their contents vary depending on the operating system and programs you are using. For details, refer to the literature provided with the program you are using. 1. On the File menu, click Paper Settings. The Paper Settings dialog box appears 2. Use the buttons next to Paper Settings to select the settings that you want to make.
3.4 Using Help Help for the printer is provided with the printer driver. Refer to Help when you need to know about printer driver items and settings, or need to check different printing methods when problems occur.
3.4.1 Referring to Windows Help. To refer to Help, open the Properties dialog box and select the tab that contains the item in question. The example below is for the Paper/Output tab in Windows 98. See For details about how to display the Properties dialog box, refer to 3.3 “Printing from a Computer”. To display the description of an item, ( ) click the button and ( ) click the item whose description you want to display. To display help contents, click .
3.4.2 Referring to Balloon Help on Macintosh. Balloon Help is provided with the Macintosh printer driver. Use Balloon Help to find out the functions of individual items. To refer to Balloon Help, display the dialog box that contains the item in question. The example given is for the General Settings dialog box. See For details about how to display the Properties dialog box, refer to 3.3 “Printing from a Computer”. 1. Click [Show Balloons] on the Help menu of the Menu bar. 2.
3.5 Cancel Printing To cancel printing, first cancel the computer print command. Next, use the control panel to cancel printing from the printer. 3.5.1 Cancel Printing on the Computer The procedure to cancel printing differs depending on the type of operating system you are using. In Windows Follow the procedure below. 1. On the Start menu, point to Settings and click Printers. The Printers window opens. 2. Double-click the appropriate printer. The printer window appears. 3.
On a Macintosh Computer 1. Double-click the printer icon on the Desktop. 2. Select the document that you want to cancel and click ( ). Continue to 3.5.2 “Cancel Printing from the Control Panel”.
3.5.2 Cancel Printing from the Control Panel Perform this operation to cancel the print data from the printer after canceling the print command on the computer. Note that the printer finishes printing the current page. See For details about control panel operations, refer to 5.2 “Basic Menu Operations”. Printing LPD PCL6 Tray1 ↓ (The printer is printing) 1. Press the button once. The printer begins to process the printing cancellation.
3.6 Changing the Configuration for Options Once you make the initial configuration of the printer, you must reconfigure the printer driver when you install the following options. 1. 2 Tray Module 2. Hard disk 3. Memory expansion 2 1 3 See For details about how to install options, refer to the literature provided with the options. In the following section, it is assumed that the options are already installed.
3.6.1 In Windows Follow the procedure below. The following example is for Windows 98. 1. On the Start menu, point to Settings and click Printers. The Printers window opens. 2. Click the appropriate printer and on the File menu, click Properties. The Properties dialog box opens. 3. Click the Printer Configuration tab. 4. Select the options added to the printer and click OK.
3.6.2 On a Macintosh computer Follow the procedure below. 1. On the Apple menu, select Selector. The Selector window appears. 2. Click the printer that you want to use in the upper right of the Selector window. Click ‘LaserWriter8’ and follow the instructions. 3. Select the printer that you want to set from the list under Connect to, then click Setup. 4. In the Connect to dialog box, select the options that you want to add and click OK. 5.
3.7 Printing on Envelopes, Transparency Sheets, and Custom-size (Long) Paper Take care when setting cards and envelopes, because setting them incorrectly may result in printed side or text direction errors. When printing on transparency sheets or specialty paper, make sure that you set the type of paper and image quality before sending the print command. ✏ Note When frequently printing specialty paper in Windows, we recommend that you register the necessary settings in the User Settings tab.
1. Adjust the paper guide to the mark corresponding to the size of envelope you are about to use. 2. Make sure the flap is closed, load the envelope with the side to be printed facing down, and the flap facing right. 3. Launch printing from your program after setting the envelope in the printer.
✏ Note For details about individual printer driver items, refer to Help. For details about how to use Help, refer to 3.4 “Using Help”.
3.7.2 Printing on Transparency Sheets Use the multi-purpose tray to print transparency sheets. Look Use only the recommended type of transparency sheets (3M CG3300). Do not use any other types, such as color transparency sheets (bordered with a white frame). Using unsuitable transparency sheets may damage the printer. 3 4 Do not use transparency sheets bordered with a white frame. Look Remove each transparency sheet from the face down tray as soon as it is output.
3. Insert the transparency sheets into the multi-purpose tray until they lightly touch the feeding slot. Look Do not use full color transparency sheets. They can jam in the printer and damage the fuser unit. 6 4. Launch printing from your program after loading the transparency sheets in the printer.
3.7.3 Printing Custom-size Paper Using the multi-purpose tray enables you to print custom-size paper or ‘long’ paper, longer than legal portrait (355.6 mm (14 in.)). The paper sizes suitable for use with this printer are as follows: • • Single-sided printing: Width 90-216 mm (3.5 – 8.5 in.); Length 139.7-900.0 mm (5.5 – 35.4 in.) Duplex printing: Width 90-216 mm (3.5 – 8.5 in.); Length 139.7-355.6 mm (5.5 – 14 in.) Look Feeding custom-size paper sidewise is not possible.
5. Select one of the five paper sizes. See For details of the Custom Paper Size dialog box settings, refer to Help. For details about how to use Help, refer to 3.4 “Using Help”. 6. When you finish making the settings, click OK in the Custom Paper Size dialog box. 7. In the Properties dialog box, click OK. The user defined size is now set. How to Print Follow the steps below to print on custom-size (long) paper. 1. Adjust the paper guide to the width of the paper that you are about to use. 2.
Printer Driver Settings (for Custom-size (Long) Paper) Windows settings Tab Paper/Output Item Setting Paper Size A paper size selected from Custom Size 1 -Custom Size 5 in the Default Settings tab in the printer driver dialog box. MP Tray Paper Tray Macintosh settings Dialog Box Item Paper Settings Paper/Output Custom Paper Size Printer Settings long, short Paper Tray Setting Set the paper size in the Custom Paper Size dialog box in [Page Sizes]. Set the paper size that you want to use.
3.8 Duplex Printing You can perform duplex printing with the printer, using one of the following procedures. • • For plain paper, whether fed from a paper tray or the multi-purpose tray, duplex printing is carried out automatically if you set this in the printer driver upon executing the print command. For specialty paper such as cards or cardboard, you can print on the back surface of the paper from the multi-purpose tray as long as the front surface of the paper was printed using this printer.
3.8.1 Duplex Printing To print on both sides of plain paper, set the paper into the paper tray or multi-purpose tray. Follow the procedure below to print on both sides of plain paper. 1. Set the paper lengthwise into the paper tray or multi-purpose tray. Look When printing on both sides of custom-size plain paper (width: 90-216 mm (3.5-8.5 in.); length: 139.7-355.6 mm (5.5-14 in.)), print each sheet from the multi-purpose tray one at a time. 9 2.
When printing on the back of specialty paper, make sure that you configure the items below in the printer driver when giving the print command from the program.
CHAPTER 4 LOADING PAPER AND USABLE PAPER TYPES 4.1 Suitable and Unsuitable Paper Types Using paper that is unsuitable for printing can cause paper jams and deteriorate print quality. We recommend that you use the types of paper listed below for the best results from your printer. 4.1.1 Suitable Paper Types Suitable Basis Weight When using stationary supplier paper, make sure that it complies with the following specifications. However, we recommend that you use standard domestic paper.
Recommended Paper Recommended paper for this printer is defined as follows: Paper Type Plain paper Recycled paper Transparency Label Europe 2 Xerox Premier 80 g/m (21.3 lb) 2 Xerox Business 80 g/m (21.3 lb) 2 Modo DATACOPY 80 g/m (21.3 lb) 2 IGEPA X-Press 80 g/m (21.
♦ PANTONE ® Calibrated There are many variables in the process for reproducting color generated by the HL-4000CN, any one of which may affect the quality of the PANTONE Color simulation including type of paper used, type of toner used, effective final resolution and dot structure/halftones. For optimal results, we recommend that the NEUSIEDLER Color Copy 90 g/m2 (24.0 lb) and genuine Brother toner cartridge and Pantone Mode setting (only for PostScript driver.
Paper Trays, Types, and Sizes The paper types, sizes, and the maximum number of sheets that you can load in the different trays are shown in the table below. Load all paper into the printer in the portrait orientation (lengthwise). Feeding Method Multi-purpose Tray Standard Paper Tray (tray1) Trays 2, 3 Tray module (2 shelves) (Trays 2 and 3) Paper Type Maximum number of sheets Plain paper 1 2 (60 to 75 g/m / 16.0 to 20.0 lb)) Plain paper 2 2 (76 to 99 g/m / 20.2 to 26.
✏ Note The illustrations below provide a description of ‘width’ and ‘length’ mentioned in the table above. 1. 2. 3. 4. Length Portrait orientation Feed direction Width Duplex Printing Paper Types and Sizes You can print on both sides a sheet of paper with the printer. Automatic Duplex Printing For automatic duplex printing, select Duplex in the printer properties after executing the print command.
4.1.2 Unsuitable Paper Types Avoid using the following paper types as they can cause paper jams or damage the printer. • • • • • • • • • • • • • • • • • • • • Transparency sheets other than those recommended.
• • • • • T-shirt transfer paper (Heat press use) Transfer paper (cold water use) Digital coated glossy paper Label film (transparent, colorless) Perforated paper 4.1.3 Storing Paper Failure to properly store paper can cause paper jams, deteriorate print quality, or damage the printer.
4.2 Loading Paper Refer to the appropriate section below to load or change paper. See For more information about suitable paper types, refer to 4.1 “Suitable and Unsuitable Paper Types”. 4.2.1 Load Paper in the Paper Tray Follow the procedure below to load paper into the paper tray. ✏ Note Load paper into the optional 2 Tray Module the same way. To load A5 paper or change to a paper size other than A5, you need to install or remove the A5 spacer. To install or remove the A5 spacer, refer to 4.2.
3. Move the side paper guides to their outermost positions. 4. Gently lift the end paper guide to move it, and insert the pins at the bottom of the guide in the holes (indicated by the mark) corresponding to the paper size that you want to load. Make sure that the end guide is properly inserted into the appropriate holes for the paper size. Look Only a small amount of movement of the end paper guide can make automatic paper size detection impossible.
6. Align the side guides with the edges of the paper. Look Pushing the paper guides too hard against the edges of the paper stack can cause a paper jam. However, if the paper guides are too loose, the paper may twist as it feeds through the printer. 4 7. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. 8. Push the paper tray completely back into the printer. Look Do use excessive force on the paper tray.
9. When printing A4 or Letter size paper, lift the stopper on the top cover.
4.2.2 Load A5 Paper in the Paper Tray/Changing the Paper Size from A5 Loading A5 Paper Follow the procedure below to load A5 paper into the paper tray. ✏ Note Load paper into the optional 2 Tray Module the same way. 1. Gently pull out the paper tray until it stops. 2. Hold the tray with both hands, lift the front slightly and pull it completely out of the printer. ✏ Note Place the tray on a flat surface. 3. Move the side paper guides to their outermost positions.
4. Gently lift the end paper guide to move it, and insert the pins at the bottom of the guide in the holes (indicated by the mark) corresponding to the paper size that you want to load. Make sure that the end guide is properly inserted into the appropriate holes for the paper size. Look Only a small amount of movement of the end paper guide can make automatic paper size detection impossible.
7. Align the four corners of the paper stack and insert the paper (print side up) under the tab. Look Do not use paper that is folded, creased, or heavily warped. Make sure that all the paper is under the tab. Do not overload the paper tray. 8. Align the side guides with the edges of the paper. Look Pushing the paper guides too hard against the edges of the paper stack can cause a paper jam. However, if the paper guides are too loose, the paper may twist as it feeds through the printer. 7 9.
✏ Note An indicator next to the paper tray tells you how much paper remains in the tray. Use this meter as a guide to refill the paper tray. Changing the Paper Size from A5 Follow the procedure below to remove the A5 spacer and load a different paper size into the paper tray. ✏ Note Load paper into the optional 2 Tray Module the same way. 1. Gently pull out the paper tray until it stops. 2. Hold the tray with both hands, lift the front slightly and pull it completely out of the printer.
3. Move the side guides to their outermost positions and remove the paper from the tray. 4. Grip the A5 spacer, gently lift it up while pulling it forward and remove it from its position next to the paper guide. 5. Insert the A5 spacer into its storage slot in the paper tray.
6. Gently lift the end paper guide to move it, and insert the pins at the bottom of the guide in the holes (indicated by the mark) corresponding to the paper size that you want to load. Make sure that the end guide is properly inserted into the holes for the paper size. Look Only a small amount of movement of the end paper guide can make automatic paper size detection impossible.
9. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. 10. Push the paper tray completely back into the printer. Look Do use excessive force on the paper tray. Doing so could damage the paper tray or the inside of the printer. 11 ✏ Note There is an indicator next to the paper tray that tells you how much paper remains in the tray. Use this meter as a guide to refill the paper tray. 11.
4.2.3 Load Paper into the Multi-purpose Tray Follow the procedure below to load paper into the multi-purpose tray. Look To avoid paper jams, do not load paper of different sizes into the tray at the same time and do not refill the multi-purpose tray before it is empty. 12 1. If retracted, open the tray. Look To avoid damage to the tray, do not use excessive force or place heavy objects on the tray. 13 2. Adjust the paper guide to the mark corresponding to the size that you are about to use.
Look Do not fan plain paper before loading. When paper is poorly cut and the edges are not clean, remove any unsuitable sheets before loading the paper. 4. Align the four corners of the paper stack and insert it (print side down) until it lightly touches the feeding slot. Look Do not use paper that is folded, creased, or heavily warped. Do not overload the paper tray. When printing on sheets longer than Legal paper (355.6 mm (14 in.)), load the sheets one by one.
CHAPTER 5 CONTROL PANEL 5.1 Control Panel Functionality The control panel consists of LED indicators, a display and several buttons. This section describes the names and functions of the control panel. 1 2 3 1. Display 2. LED indicators 3.
5.1.1 LED Indicators Refer to the following table to establish the printer status. Name Description Ready indicator Green. Indicates printing status. : Indicates that the printer is not receiving data or that it is ready to print. : The printer is receiving print data. : Printing is not possible. Alarm indicator Red. Indicates an error. : Indicates a paper jam or some other problem that the user can rectify. : There is a problem that the user cannot rectify.
5.1.2 Display Displays printer status (“print screen”) and menus for configuring the printer (“menu screen”). ✏ Note The items displayed differ depending on printer settings and installed options. Print screen When the printer is waiting for data or printing, this screen is displayed. The contents of the print screen are as follow. Printer Status Printing Parallel Tray 1 Input port Paper tray Name Printer status Input port Paper tray Description Shows the printer status.
5.1.3 Buttons There are 7 buttons on the control panel. The functions depend on the screen displayed. Their functions are as follows: Name Menu button Print screen Switches to the menu screen. < >< > Buttons - < >< > Buttons -
5.2 Basic Menu Operation This section describes how to use the menu screen to set the energy save mode, job timeout, network settings and printer configuration. 5.2.1 Menu Structure and Basic Operations The menu screen contains the following 5 main menus. See For details about individual menu screens, refer to 5.3 “List of Menu Items”. Menu Contents 1:System Use this menu to configure the energy save mode, job log settings, and basic printer operation.
5.2.2 What to do if you make a Mistake? Perform the appropriate operation below if you accidentally press a wrong button while using the control panel. You accidentally pressed the
5.3 List of Menu Items The section describes the various modifiable items of each main menu. Look It is possible to set some items of the menu screens from your computer when you print. If the computer settings differ from those on the printer, the computer settings take precedence. 0 ✏ Note ‘Default’ refers to the factory settings of the printer. 5.3.1 System Settings Used to configure the energy save mode, job log settings, and basic printer operation.
The table below describes the situations where the printer will stop being in energy save mode: Release from Energy Save Mode 1 • When receiving print data. • When printing a report or list with ‘4 Report/List’. • Mode 1 timeout (default: 3 minutes) Set a time between 1 and 120 minutes. The printer automatically goes into energy save mode 1 when it is idle for the duration you set here. Error Alarm This allows you control if the printer sounds an audible alarm when an error occurs.
Job Timeout The job timeout function causes the printer to stop processing print data when it takes more than a certain amount of time for the remaining data to be received by the printer. When a job timeout occurs, the printer only prints the data it received up to the timeout. • • 5 to 300 seconds (default: 30 seconds) Set the job timeout between 5 and 300 seconds. OFF Deactivates the job timeout function. Panel Language Use this to set what language appears on the control panel.
Text Print Setting the option to Yes, will ensure all data will be printed as it is received and any control codes embedded within the document will be ignored. Generally speaking we do not recommend you set this option to Yes. • • Yes The data is printed as text. No (default) Data is not printed as text. 5.3.2 Maintenance Mode Use this mode to reset the non-volatile (NV) memory or adjust paper quality settings. You can use this mode to restrict access to certain menus.
Security When necessary, you can set a password to limit access to menus. This helps prevent items from being changed accidentally. • • PanelSetProtect (default: No) Select ‘ON’ to set a password. Change Password Set a 4-digit password. ✏ Note If you forget the password, reset the NV memory, refer to the previous page. Basis Weight Use this to adjust the paper quality settings. • • Plain paper 1 (default: Light 60-75 g/m2 (16.0 to 20.0 lb)) 2 2 Set plain paper 1 to ‘Light 60-75 g/m ’ (16.0 to 20.
5.3.3 Parallel Use this to configure the parallel interface. ECP Use this to configure the ECP communication mode of the parallel interface. • • Enabled (default) The printer receives data in ECP mode. Disabled The printer does not receive data in ECP mode. 5.3.4 Report/List Use this to print the various reports and lists. ✏ Note Reports and lists are printed on A4 or Letter paper. (The requested paper size depends on your country.) Set the A4 or Letter paper lengthwise into the paper tray.
Log Print This is a detailed list of the processed print jobs (maximum 22). Use this list to confirm that jobs were printed correctly. See For an example of the print log, refer to 8.4.2 “Confirming the Print Log”. 5.3.5 Network Use this to make network settings. Look You cannot change this setting while the printer is processing print data. You must restart the printer for settings to take effect. After configuring items, be sure to restart the printer.
• IP Address Use this to set the IP address. [aaa.bbb.ccc.ddd] Set aaa, bbb, ccc, and ddd between 0 and 255. You cannot use the following: 224.xxx.xxx.xxx or 255.xxx.xxx.xxx 127.xxx.xxx.xxx Look These settings are ignored when you select DHCP in Setup IP Address. To enable the settings, select ‘Panel’ in ‘Setup IP Address’. Specifying the wrong IP address can affect the entire network. Before setting an IP address, consult your system administrator.
Protocol Set ‘Enabled’ or ‘Disabled’ for each item activate or deactivate them. • • • • • • • LPD (default: Enabled) When using TCP/IP, set LDP to ‘Enabled’ to print with LPD (LPR) or to ‘Disabled’ if you do not want to use this feature. Port 9100 (default: Enabled) When using TCP/IP, set Port 9100 to ‘Enabled’ to print with port 9100 (Raw Data Socket) or to ‘Disabled’ if you do not want to use this feature.
IP Filter Use this to block the reception of data from certain locations. To block a particular IP address, specify the IP address in ‘FilterX Address’ (X is a number between 1 and 5) and the subnet mask in ‘FilterX Mask’ as numbers between 0 and 255. For the set address, select ‘OFF’ (default), ‘Reject’, or ‘Accept’ from ‘FilterX Mode’. You can filter up to 5 addresses. Filter1 takes priority over the other filters.
5.3.6 USB Adobe Protocol To set the Adobe Protocol choose one of the following: • • • • TBCP (default) RAW Standard BCP Look If you use this printer with a USB interface cable, you will need to change the Adobe Protocol setting to RAW. For details about how to change the Adobe Protocol setting, see theDriver Installation Guide Macintosh for USB Users section.
CHAPTER 6 DEALING WITH PROBLEMS 6.1 Troubleshooting Read this chapter to learn how to fix printer problems. Turn off the printer, disconnect the power cord from the AC outlet, and contact your dealer or Brother authorized service representative for assistance. Do not make any changes or modifications to the equipment, as this may cause a fire or an electric shock.
6.2 Power Problems Symptom No power Possible Cause Is the printer off? Is the power cord loose or disconnected? Is the printer connected to a correctly rated outlet? The printer frequently turns off Is the power cord loose or disconnected? The printer is defective. 6-2 Action Press the [I] on the power switch to turn on the printer. See 3.2.1 “Turn On the Printer” Turn off the printer and connect the power cord properly. Turn on the printer again.
6.3 Printing Problems 6.3.1 Indicators are on, flashing, or off. Symptom Possible Cause The Alarm lamp is on Is there an error message on the control panel display? The Alarm lamp is flashing A problem that the user cannot rectify has occurred.
Symptom (Continued from previous page) The Print Ready lamp is not on or flashing after executing the print command Possible Cause Is the printer properly configured for use through a network? (When on a network.) The network has a problem. (When on a network). Is the printer off? Printouts are not output from the Printer even though the Print Ready lamp is on or flashing There may be data remaining in the printer. 6-4 Action Print the printer configuration list to check the network settings.
6.3.2 Cannot Print in Windows Symptom The printer does not print Possible Cause Does “Pause Printing” appear in the printer window? Is the printer off? Cannot print with TCP/IP Is the parallel, USB, or Ethernet interface cable loose or disconnected? Is the printer IP address set correctly? (When using TCP/IP.) Is there a reception filter? An error message appears on the computer screen A printer error has occurred.
6.3.3 Cannot Print from a Macintosh Computer Symptom The printer does not appear in the Selector window Possible Cause Is the printer off? Is the USB or Ethernet interface cable loose or disconnected? Is the network expansion card loose or disconnected? Are the zone and printer names correctly specified? An error message appears on the computer screen Are you using the appropriate Mac OS? The printer is defective. 6-6 Action Press the [I] on the power switch to turn on the printer. See 3.2.
6.4 Print Quality Problems 6.4.1 Blank or Completely Black Pages are Output Symptom Nothing is printed Output sheets are completely black Possible Cause Action Two or more sheets may be feeding at once. Remove the paper stack from the tray, fan it, and reinsert it. The print head cartridge is old or damaged. Replace the print head cartridge. See 8.2.2 “Replacing the Print Head Cartridge” The power supply is defective. Contact your dealer or Brother authorized service representative.
6.4.2 Faded or Dirty Printouts, White Areas (drop-outs), Creases, Blurs Symptom Faded printouts Possible Cause Is the media suitable? Is the paper damp? The print head cartridge is old or damaged. Is the printer driver toner save function active? The power supply is defective. Dirty spots are printed Is the media suitable? Are you using preprinted or inkjet paper? The print head cartridge is old or damaged. Vertical black lines The print head cartridge or transfer roll cartridge is old or damaged.
Symptom Possible Cause Action Recurring smudges Dirt in the paper path. The print head cartridge or transfer roll cartridge is old or damaged. Print several blank sheets. Check the print head cartridge and transfer roll cartridge and replace them as necessary. See 8.2.2 “Replacing the Print Head Cartridge” See 8.3.2 “Replacing the Transfer Roll Cartridge” Ink smears when rubbed. Is the paper damp? Replace the paper. Reference 4.
Symptom White spots appear in areas of dense black printing. Possible Cause Is the media suitable? Is the media folded or creased? The print head cartridge is old or damaged. Action Replace the media with a recommend size and type, and confirm that your printer driver settings are correct. See 4.1 “Suitable and Unsuitable Paper Types” Replace the print head cartridge. See 8.2.2 “Replacing the Print Head Cartridge” Color around the edge of printing is incorrect.
Symptom Creased paper Possible Cause Is the paper damp? Is the media suitable? Are you using warped paper? Is the paper tray properly inserted into the printer? Is there paper or a foreign object jammed in the printer? Is the transfer roll cartridge properly installed in the printer? Slanted printing, Incorrectly positioned printing Are the paper guides in the paper tray set correctly? Is the paper guide in the multi-purpose tray set at the correct mark? Did you install the A5 spacer when loading A5
6.4.
6.
Symptom Possible Cause (Continued from previous page) Paper does not feed, Paper jams, Several sheets feed at once, Paper does not feed straight Did you install the A5 spacer when loading A5 paper into the paper tray? 6-14 Action Make sure that the A5 spacer is properly installed next to the end guide in the paper tray. See 4.2.
6.6 Others Problems 6.6.1 Network Problems Symptom The IP address changes when turning on the printer Cannot use a web browser to manage the printer. Possible Cause Is the printer set to acquire an IP address through a DHCP server? Is the printer off? Is the Ethernet cable loose or disconnected? Is the printer's Internet address correct? Is the printer's IP address correct? Are you using a proxy server? Is the port number correct? 6-15 Action Set the IP address acquisition method to “Panel”. See 1.
6.6.2 Other Problems Symptom Possible Cause Action Cannot print in color Is the printer driver set to Black/White printing? Paper does not feed from the specified tray Are the application settings overriding the printer driver settings? Printing is slow Is the printer driver color mode set to color printing even when you are printing in monochrome? Change the printer driver settings in the “Paper/Output” or “Graphics” tab (Windows), or the “General” dialog box (Macintosh).
6.7 What to Do When an Error Message Appears This section describes error messages and their meanings, as well as what to do when they appear. When an error message is displayed, find the corresponding message in the table below and follow the procedure herein. ✏ Note When the message is too long to fit on the display, the screen changes every 3 seconds, displaying the message in segments. Message xxx-xxx Turn OFF the Power Meaning and Action The printer is not functioning correctly.
Message Replace Yellow Toner (Y) Reinsert Yellow Toner (Y) CTD Sensor Need Maintenance Clean Up CTD Sensor Regi Jam Open A-Cover Fuser Jam Open A/B-Cover Duplex Jam Open B-Cover Feed Jam Check Tray Print Head Cart ID Error Meaning and Action The yellow toner cartridge is empty. Action: Replace the yellow toner cartridge. See 8.1.2 “Replacing the Toner Cartridges” There is no yellow toner cartridge inserted in the printer or the cartridge is improperly set.
Message Replace Cyan Toner (C) Reinsert Cyan Toner (C) Sys data cleared Press Set No Paper in All Tray Push in All Tray Disk Full Please Press Set Check Paper in MP Tray Replace Transfer Roll Meaning and Action The cyan toner cartridge is empty. Action: Replace the cyan toner cartridge. See 8.1.2 “Replacing the Toner Cartridges” There is no cyan toner cartridge inserted in the printer or the cartridge is improperly set.
Message Reinsert Transfer Roll Replace Print Head Cartridge Set Print Head Cartridge No Paper in Tray1 Load xxxx in N Check Paper in N Meaning and Action The transfer roll cartridge is not inserted in the printer or the cartridge is set improperly. Action: Push the transfer roll cartridge all the way into the printer. See 8.3.2 “Replacing the Transfer Roll Cartridge” The print head cartridge needs to be replaced. Action: Replace the print head cartridge. See 8.2.
Message Push in the Tray Empty Exit Tray Replace Black Toner (K) Reinsert Black Toner (K) Operation Error Please Press Set Operation Denied While Printing ServCallJ1 Close Front Cover Replace Magenta Toner (M) Reinsert Magenta Toner (M) Out of Memory Please Press Set Meaning and Action None of the trays are properly inserted. Action: Push the all paper trays completely back into the printer. The face down tray is full. Action: Remove the paper from the face down tray.
6.8 The Alarm Indicator is On or Flashing The red alarm indicator on the control panel indicates that there is a problem with the printer. Refer to the sections below. Ready Alarm 6.8.1 The Alarm Lamp is On When the alarm lamp is on, it indicates a paper jam or other problem that you can rectify yourself. Rectify the problem according to the message displayed on the control panel. See For detailed information about the meaning of error messages, refer to 6.
6.9 Forcing the Printer to Print Remaining Data (When Printing is Halted) If the printer stops receiving data half way through print job, the printer will wait for a pre-determined time, during this wait, the control panel will display “Data Wait”. If you wish to, you can force the printer to print the data that it has already received. Refer to the following steps for more information. See The default job timeout is 30 seconds. You can set the job timeout between 5 and 300 seconds on the control panel.
6.10 Cleaning the Density Sensor When the printer's density sensor is dirty, follow the procedure below to clean it. 1. On the printer's right side, press the side of the power switch marked [O] to turn off the printer. 2. Push up button “A” (1) and fully open the front cover (2). 3. Grip the orange tabs at both ends of the transfer roll and gently lift it out of the printer. Look Lift the roll carefully to prevent waste toner from spilling out.
4. Gently wipe the density sensor window with a clean dry cloth or cotton swab. Look Do not allow anything hard to come in contact with the density sensor window. Do not use excessive force to clean the window. 1 5. Replace the transfer roll cartridge. Grip the orange U-shaped tabs as shown. 6. Insert the pins at both ends of the transfer roll cartridge into the bearings inside the printer. 7. To lock the transfer roll cartridge into the printer, push down on the tabs until you hear a click.
8. Close the front cover. 9. On the printer's right side, press the side of the power switch marked [I] to turn on the printer.
CHAPTER 7 PAPER JAMS 7.1 Clearing Paper Jams If a paper jam occurs, printing stops and an error message appears on the control panel informing you of the location of the paper jam. To clear the paper jam, read the error message, refer to the appropriate section below, and follow the procedure. Duplex Jam Open B-Cover See 7.5 “Paper Jams in the Paper Rotator” Feed Jam Check Tray Regi. Jam Open A-Cover See 7.2 “Paper Jams in Multi-purpose Tray” Fuser Jam Open A/B Cover Feed Jam Check Tray See 7.
• • When removing paper jams, make sure that no pieces of paper are left inside the printer, as this can cause a fire. If the paper is wrapped around the fuser or roller, or you cannot see the jam you are trying to clear, do not attempt to remove the paper by yourself, as this may cause injuries or burns. Turn off the printer immediately and contact your dealer or Brother authorized service representative. Never touch an area indicated by a high-temperature warning label (on or near the fuser unit).
7.2 Paper Jams in the Multi-purpose Tray Follow the procedure below to remove the jammed paper. 1. Pull the jammed paper out of the multi-purpose tray. 2. Push up button ‘A’ (1) and fully open the front cover (2). Confirm that there are no scraps of paper remaining inside the printer. 3. Close the front cover.
7.3 Paper Jams in the Paper Tray If the Optional 2 Tray Module is not installed, follow the procedure below to remove paper jammed in the paper tray. If the Optional 2 Tray Module is installed, look for the jammed paper sequentially, starting with the lowest tray. Follow the procedure described in 7.6 “Paper Jams in the 2 Tray Module”. 1. Slowly, completely remove the paper tray from the printer. 2. Remove all the jammed and/or creased paper from the tray. 3.
4. Push up button ‘A’ (1) and fully open the front cover (2). Confirm that there are no scraps of paper remaining inside the printer. 5. Close the front cover. 6. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. 7. Push the paper tray completely back into the printer. Look Do use excessive force on the paper tray. Doing so could damage the paper tray or the inside of the printer.
7.4 Paper Jams Between the Print Head Cartridge and the Fuser Cartridge This section describes the procedures to remove paper jammed around the print head cartridge and in the fuser. Select the appropriate procedure according to the location of the jammed paper. Paper jams around the print head cartridge: Follow the procedure below to remove the jammed paper. 1. Push up button ‘A’ (1) and fully open the front cover (2). 2.
1. Fuser Cartridge 2. Paper 3. Print Head Cartridge 3. Open the fuser cartridge levers and remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. 4. Be sure to close the fuser cartridge levers after removing the jammed paper. 5. Close the front cover.
Paper jams around the fuser cartridge: Follow the procedure below to remove the jammed paper. 1. Push up button ‘B’ (1) and fully open the front cover (2). 2. Open the levers at the ends of the fuser cartridge and remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. Look During operation, the fuser unit (heater) becomes very hot. To prevent burns, do not touch it with your bare hands. 2 3.
Paper longer than 355.6 mm (14 in.) jams If paper longer than 355.6 mm (14 in.) jams in the printer, cut the paper as necessary and remove the paper from the location where it is jammed using the appropriate procedure. If the front cover is difficult to open, do not force it. Turn off the printer immediately and contact your dealer or Brother authorized service representative.
7.5 Paper Jams in the Paper Rotator Follow the procedure below to remove the jammed paper. 1. Push up button ‘B’ (1) and fully open the front cover (2). 2. Remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. 3. Close the front cover.
7.6 Paper Jams in the 2 Tray Module Follow the procedure below to remove the jammed paper. 1. Starting with the bottom tray, pull out each tray until you find the jammed paper. Look Paper in the tray module feeds to the printer from the front of the trays, therefore paper jammed in the lower tray can block the upper tray of the module or the paper tray in the printer, preventing you from opening them. Look for the jammed paper sequentially, starting with the lowest tray. 3 2.
4. Push up button ‘A’ (1) and fully open the front cover (2). Confirm that there are no scraps of paper remaining inside the printer. 5. Close the front cover. 6. Close all open paper trays.
CHAPTER 8 ROUTINE MAINTENANCE AND CONSUMABLE REPLACEMENT 8.1 Replacing the Toner Cartridges The printer uses four toner cartridges: black, yellow magenta, and cyan. When the toner supply in a cartridge begins to run out, the message ‘Replace xxxx Toner (x)’ message appears on the operation panel (xxxx is the toner cartridge color). Replace toner cartridge(s) as soon as the message prompting you to do so appears. The printer will stop operating if you do not replace the toner cartridge when required.
Storage Precautions • • • • Store cartridges away from direct sunlight under the following conditions: Ambient temperature range, 0 to 35°C. Humidity range 15 to 80% RH (no condensation). Avoid hot and humid areas. Avoid storing near magnetic objects such as CRT screens, disk drives, or floppy disks. Keep out of reach of children. 8.1.2 Replacing the Toner Cartridges Follow the procedure below to replace toner cartridges. 1. Remove the top cover and place it on a flat surface.
2. Grip the levers at the ends of the toner cartridge that you want to replace and pull them up. 3. Pull out the toner cartridge. ✏ Note Put the toner cartridge onto a piece of paper to prevent the toner from staining the floor or furniture. To prevent residual toner form spilling, avoid shaking or bumping used toner cartridges. 4. Select the new toner cartridge that is being replaced, and remove it from it's packaging. 5.
6. Align the toner cartridge with the corresponding insertion point in the printer and insert it as illustrated. 1. Toner seal 7. Grip the levers at each end of the toner cartridge with your fingers, then push down firmly to rotate the levers forward to the ( ) position. 8. Pull the toner seal straight up to remove it. Look Pull the toner seal straight up. Pulling the toner seal diagonally may tear the seal. 0 9. Replace the top cover.
8.2 Replacing the Print Head Cartridge This print head cartridge consists of the light-sensitive print head, the developer and the transfer roll. When the print head deteriorates, ‘Replace Print Head Cartridge’ message appears on the operation panel. Replace the print head cartridge as soon as the message prompting you to do so appears. See The print head cartridge is a consumable. For more information about consumables, refer to A.1 “Introduction to Options and Consumables”.
• • • • • When replacing the print head cartridge, work on a desk or other flat surface to avoid scratching the light-sensitive print head and transfer roll. Avoid removing the print head cartridge from the printer before it is time to replace it. Removing and replacing the print head cartridge can cause dirt to stick to the cartridge and deteriorate print quality. Avoid tilting or shaking the print head cartridge when removing it, as toner may spill inside the printer and cause damage.
1. Push up button ‘A’ (1) and fully open the front cover (2). 2. Push the button as shown and open the paper outlet cover. 3. Grip the handle on top of the print head cartridge and gently lift it out of the printer. Look Hold the print head cartridge by its handle to prevent it from falling. 1 4. Open the top of the new print head cartridge box and pull of the top part of the aluminum package. ✏ Note Remove the sheet by working inward from the two notches.
5. Grip the handle on top of the print head cartridge and gently lift it. Place the cartridge onto a flat surface. Look Lift the print head cartridge by the handle. Do not allow the cartridge to touch anything when removing it from the box. 2 6. Remove the polystyrene packing and open the top of the aluminum package from the left and right. 7. Take the new print head cartridge out of its package and pull hand on each of the 4 seals to remove them. Pull the seals straight out.
9. Grip the handle on top of the print head cartridge and face the flat part towards the back of the printer. 1. Flat part facing to the rear 10. With the flat part of the cartridge facing the rear, align the orange rollers on both sides of the print head cartridge with the slots in front of the arrows on the printer, and gently lower the cartridge into the printer. 1. Protective sheet 2.
12. Close the paper outlet cover. 13. Close the front cover.
8.3 Replacing the Transfer Roll Cartridge The transfer roll cartridge consists of a transfer roll and a waste toner collection box. When the transfer roll cartridge deteriorates, ‘Replace Transfer Roll’ message appears on the operation panel. Replace the transfer roll cartridge as soon as the message prompting you to do so appears. The printer will stop operating if you do not replace the cartridge when required. Replace Transfer Roll See The transfer roll cartridge is a consumable.
8.3.1 Transfer Roll Cartridge Handling Precautions Never throw a used transfer roll cartridge into fire. It can cause an explosion and injuries. Handling Precautions • • • • • Replace the transfer roll cartridge as soon as the message prompting you to do so appears. The printer stops operating if you do not replace the cartridge when required. Do not attempt to reuse toner from the waste toner collection box.
8.3.2 Replacing the Transfer Roll Cartridge Follow the procedure below to replace the transfer roll cartridge. 1. Push up button ‘A’ (1) and fully open the front cover (2). 2. Grip the orange tabs at both ends of the transfer roll (1) and gently lift it out of the printer (2). Look Lift the transfer roll carefully to prevent waste toner from spilling out.
3. Unpack a new transfer roll cartridge and grip the orange tabs as shown. 4. Insert the pins at both ends of the transfer roll cartridge into the bearings inside the printer, and gently push the roll into the printer. 5. To lock the transfer roll cartridge into the printer, push down on the tabs until you hear a click. 6. Close the front cover.
8.4 Printing Reports and Lists Use the operation panel to print the following reports and lists. • Printer Configuration List Use this to confirm options installed in the printer and to check the network settings on the printer. ✏ Note 8.4.1 “Confirming Printer Configuration and Network Settings”. • • • Panel Settings List Use this check the parameters set with the control panel. PCL6 Font List Use this to find out which fonts are loaded into the printer.
8.4.1 Confirming Printer Configuration and Network Settings Printing the printer configuration list allows you to check what options are installed on the printer and printer network settings. This section describes how to print the printer configuration list. ✏ Note For details about control panel operations, refer to 5.2 “Basic Menu Operation”. Ready to Print ↓ (The print screen. The printer is ready to print.) 1. Press the
8.4.2 Checking the Print Log Use the control panel to print the print log. The print log is a report of the last 22 print jobs received by the printer. Use it to check whether the jobs were printed normally or not. ✏ Note When ‘Auto Log Print’ in the ‘1 System’ menu is set to ‘ON’, the print log is printed automatically every 22 print jobs (Default: ‘OFF’). For more details, refer to 5.3 “List of Menu Items”. This section describes how to print the print log.
8.5 Confirming Printer Status from Your Computer This printer features a variety of network tools that enable you to check the status of the printer from your computer through the network. Using these tools saves you from having to leave your computer to check if the printer is working properly or not. This section gives you a basic introduction of the network tools. 8.5.
8.6 Cleaning the Printer We recommend that you clean the printer at least once a month to keep it in good working condition and to maintain print quality. Turn off the printer and disconnect the power cord from the AC outlet before cleaning the printer. Failure to turn off the printer and disconnect the power cord may result in electric shock. Cleaning Precautions • • • Never spray anything directly onto the printer. Droplets can enter the printer and cause malfunctions.
8.7 Transporting the Printer Before transporting the printer, follow the procedure below: • • • To prevent injuries, this printer should be lifted by at least two people. To lift the printer, face the front of the printer and grip the recessed areas at the bottom left and right with both hands. Never try to lift the printer by gripping any other areas. Lifting the printer by gripping other areas can cause the printer to fall, resulting in injuries.
1. On the printer's right side, press the side of the power switch marked [O] to turn off the printer. 2. Disconnect the power cord, interface cable, and any other cables. Never touch a power cord with wet hands. This constitutes an electric shock hazard. When unplugging the printer, grasp the plug instead of the power cord. Forcibly pulling the power cord can damage it and cause fire or electric shocks. 3. Gently pull out the paper tray until it stops. 4.
5. Remove the paper from the paper tray, and store it in a dry, dust-free place. 6. Insert the cardboard spacers in the tray as illustrated. 7. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. 8. Push the paper tray completely back into the printer.
9. Remove the tray cover from the rear of the printer. 10. Push up button ‘A’ (1) and fully open the front cover (2). 11. Push the button as shown and open the paper outlet cover. 12. Grip the handle on top of the print head cartridge and gently lift it out of the printer. 1. Transfer roll Look Do not touch the transfer roll. Hold the print head cartridge by its handle to prevent the cartridge from falling.
✏ Note Wrap the print head cartridge in its aluminum package or thick paper to avoid exposing it to direct sunlight or other strong light. 13. Close the paper outlet cover. 14. Close the front cover. 15. To protect the printer from damage, pack it in a box before transporting it. Look After moving the printer to the new location, you need to readjust the color registration. For details about this operation, refer to 1.1 “Adjusting Color Registration”.
8.8 Storing the Printer Follow the procedure below when you do not need to use the printer for a long period. 1. On the printer's right side, press the side of the power switch marked [O] to turn off the printer. 2. Disconnect the power cord, interface cable, and any other cables. Never touch a power cord with wet hands. This constitutes an electric shock hazard. When unplugging the printer, grasp the plug instead of the power cord.
A APPENDIXES A.1 Introduction to the Optional and Consumable Items The following options are available for this printer. To order any of these options, contact your dealer. A.1.1 Options Hard Disk The optional hard disk enables high-speed sorting, when you print multiple copies of a document. For the installation procedure, refer to the documentation accompanying the hard disk. 2 Tray Module This option allows you to attach an additional 2 trays to the printer.
A.1.2 Consumable Items Toner Cartridges The printer uses four toner cartridges: black, yellow magenta, and cyan. For the installation procedure, refer to 8.1.2 “Replacing Toner Cartridges”. Print Head Cartridge Consists of the light-sensitive drum, the developer and the transfer roll. For the installation procedure, refer to 8.2.2 “Replacing the Print Head Cartridge”. Transfer Roll Cartridge The transfer roll cartridge consists of a transfer roll and a waste toner collection box.
A.2 Getting Product Support Information Access our user support web site for the latest drivers and information about your printer. URL: http://solutions.brother.
A.3 General Specifications A.3.
Fonts (*2) European (80 fonts) PDL (Emulation) Operating Systems Supported by the Printer Driver Interface Noise Level Power Supply Power Consumption Albertus Medium/ Albertus Extra Bold Antique Olive/ Antique Olive It/Antique Olive Bd Arial/ Arial It/ Arial Bd/ Arial Bd It Clarendon Condensed Coronet Courier/ Courier It/ Courier Bd/ Courier Bd It Garamond Antiqua/ Garamond Kursiv/ Garamond Halbfett/ Gatamond Kurs Halb Letter Gothic/ Letter Gothic It/ Letter Gothic Bd Marigold CG Omega/ CG Omega It/ C
Weight/Dimensions Dimensions: 439 (W) × 638 (D)* × 445 (H) mm (17.3 (W) x 25.1 (D)* x 17.5 (H) in.) Weight: 35.3 kg (77.8 lb) (*) With the paper tray installed and the multi-purpose tray folded closed. (*1) • • Indicates the maximum speeds for the A4 and Letter sizes fed lengthwise (portrait). During long print runs, printing may be cancelled in order to allow the printer to clean the interior of the developing unit. During cleaning, “Please Wait...” is displayed on the operation panel.
A.3.2 Network Specifications Common Specifications Supported Standards Network Protocols Interface Ethernet Ver.2.0 IEEE 802.3 TCP/IP, NetBIOS, IPX/SPX (NetWare), AppleTalk 100BASE-TX, 10BASE-T TCP/IP Specifications Supported Operating Systems Frame Type Print Protocols Management Protocols Windows 95, Windows 98, Windows Me, Windows NT 4.
A.3.3 Printable Area When using A4, 8.5" x 14" (Legal) or smaller. • • “Printable area” refers to the area on a page where printing is possible. “Non-printable area” refers to the area (the edges) on the page where printing is not possible. 1. Printable area 2.
A.4 Life Span of Consumable Items Life span of consumables (in printable pages) Number of printable pages(*) Consumable Black toner cartridge Yellow toner cartridge Magenta toner cartridge Cyan toner cartridge Print Head Cartridge Transfer roll cartridge (includes waste toner collection box) About 8,500 pages About 6,000pages About 6,000 pages About 6,000 pages About 30,000 pages About 25,000 pages (*) The number of printable pages corresponds to the printing conditions in the table below.
A.5 Adding the Expansion Memory 1. Turn off the printer, and then unplug the power cord from the AC outlet. Before installing the optional accessories, turn off the printer and remove the power plug from the outlet. Installing optional accessories without turning off the printer could result in electric shock. 2. Loosen the two screws on the interface board located at the back of the printer. 3. Hold the 2 handles on the interface board and slowly pull it towards you, then lay it on a desk or table.
INDEX I1 INDEX 2 I 2 T ray M o d u le .................................................7 -1 1, A -1 ID P rin t .......................................................................5 -9 In it N V M ........................................................ 5 -1 0, 5 -1 6 IP A d d ress ...................................................... 5 -1 3, 5 -1 4 IP F ilter ....................................................................5 -1 6 IP X F ra m e T y p e ............................................
INDEX S U S ecu rity .................................................................... 5 -1 1 S u b n et M a sk ............................................................ 5 -1 4 S u ita b le P a p er T y p es ............................................... 4 -1 U n su ita b le P a p er T y p es ...........................................4 -6 U S B In terfa ce C o n n ecto r .........................................3 -2 V T V en tila tio n In ta k e G rille ..................................